Guest Reviews & Impressions for Hotel MyStays Yokohama

• 5.00

  おぷぷーこ

  Date Posted: 2/24/2026

  Isn’t it too cheap?

  I honestly wondered if this price could really be right, but since it was through IKYU, I decided to go ahead and make a Reservation as part of the experience. We stayed here on the way back from an Odawara trip, and the next day we went on a shopping tour from Yokohama to Futako-Tamagawa. There were many foreign guests at the Hotel front desk, but the Room was comfortable. It was my birthday, so we toasted at a nearby no-frills yakitori place that opens early. As a couple, we were very satisfied with this Hotel. Thank you very much. We’d love to stay again.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction5

  • 2/1/2026～
  • 2 people 1 room
  • Non-Smoking Superior Queen
  • No meals included.

  Reply from the Facility

  Thank you very much for staying at Hotel MyStays Yokohama. We also sincerely appreciate you taking the time to share your feedback. We are truly delighted to hear that you were “very satisfied”. We will continue striving to ensure a comfortable stay for all our guests, and we look forward to welcoming you again.

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• 4.00

  SHIN-football

  Date Posted: 1/31/2026

  It was comfortable.

  This was my first time staying here. The Room was clean, and I had a comfortable stay. The front desk staff were very kind and courteous. I couldn’t use the on-site parking, so I looked for nearby options, but everything was full. I ended up using a parking lot quite far away, and the fee was also expensive, which was inconvenient. The bathroom was also small as it was a unit bath. I would stay again if I have the opportunity. Thank you very much.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath3
  • Satisfaction4

  • 1/27/2026～
  • 2 people 1 room
  • Standard Twin (Non-Smoking)
  • No meals included.

  Reply from the Facility

  Thank you very much for staying at HOTEL MYSTAYS Yokohama. We also sincerely appreciate you taking the time to share your feedback with us despite your busy schedule. We were delighted to read your kind comments regarding the Room cleaning and our front desk staff. Knowing that you had a comfortable stay is truly encouraging for all of us. On the other hand, we sincerely apologize for any inconvenience caused by the parking and the size of the unit bath. We will carefully share your feedback internally as we work toward improvements. We will continue striving to make our Hotel more comfortable for our guests, including reviewing our partner parking options and improving our facilities. Thank you again for your valuable feedback. We would be grateful if you would choose HOTEL MYSTAYS Yokohama again when you visit Yokohama. All of us look forward to welcoming you back. HOTEL MYSTAYS Yokohama Front Desk Team

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• 3.80

  trahir12

  Date Posted: 8/17/2025

  The room was clean. It would have been helpful to have an explanation about the parking at the time of reservation.

  • Rooms & Amenities5
  • Facility4
  • Hospitality & Service3
  • Meals－
  • Onsen & Bath3
  • Satisfaction4

  • 8/15/2025～
  • 3 people 1 room
  • <Non-Smoking> Superior Triple
  • No meals included.

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• 5.00

  バリィまま

  Date Posted: 7/28/2025

  Satisfaction

  Close to the station and offers a sense of security, perfect for enjoying summer festivals. The room was reasonably spacious and clean, which was great.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction5

  • 7/26/2025～
  • 2 people 1 room
  • <Non-Smoking> Standard Queen
  • No meals included.

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• 4.20

  ker@@rek

  Date Posted: 7/1/2025

  At check-in, I had s...

  At check-in, I had several questions and changes regarding the parking, but I was impressed by the flexibility of the female staff at the front desk. Her response was so pleasant that it made me a fan instantly. I will definitely choose to stay here again when visiting Yokohama.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath4
  • Satisfaction4

  • 6/29/2025～
  • 3 people 1 room
  • <Non-Smoking> Standard Triple
  • No meals included.

  Reply from the Facility

  Thank you for choosing Hotel Mystays Yokohama. We are truly honored to receive your kind words of praise. Your compliments serve as great encouragement for us. We sincerely hope you will choose Hotel Mystays Yokohama again when you are in the area. We look forward to welcoming you back soon. Hotel Mystays Yokohama Front Desk

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• 1.00

  49歳医師

  Date Posted: 3/31/2025

  Worst

  The water facilities were dirty. The Room was also dark and unclean.

  • Rooms & Amenities1
  • Facility1
  • Hospitality & Service1
  • Meals－
  • Onsen & Bath1
  • Satisfaction1

  • 3/28/2025～
  • 1 person 1 room
  • <Non-Smoking> Standard Semi-Double
  • No meals included.

  Reply from the Facility

  Thank you very much for choosing Hotel Mystays Yokohama. We deeply apologize for the discomfort caused regarding your Room. Although we strive to ensure thorough cleaning and inspection of our Rooms to provide a comfortable stay, we regret that we fell short of your expectations. We sincerely apologize for this oversight. We will take your valuable feedback seriously and continue to work towards creating a more comfortable Hotel experience for all our guests. Lastly, thank you for taking the time out of your busy schedule to share your thoughts with us.

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The number of reviews and scores are aggregated values from reviews posted on IKYU.com and Yahoo!トラベル.
This page only displays reviews posted on IKYU.com.