About a 5-minute walk from Hakata Station. Soothe your travel fatigue in the large public bath with natural Onsen.

Vibrant Hakata is a city full of new discoveries, where you can also enjoy local specialties such as fresh seafood, motsunabe hot pot, ramen, and udon. Right in front of Nishitetsu Hotel Croom is a bus center connecting the city, offering convenient access to sightseeing spots such as Tenjin—Fukuoka’s downtown area—and Dazaifu Tenmangu Shrine. Although located near Hakata Station, the property features a natural Onsen, and the surrounding area has a calm atmosphere with temples and shrines. Relax and unwind at night.

  • I stayed for two nights on a business trip. It’s a very clean Hotel. The location is convenient, and the bath is spacious. It was also helpful to be able to check how crowded it was from the Room. The staff member I happened to interact with was kind as well. I had breakfast at the Hotel restaurant, but I’d be happier if the selection were a bit more appealing.One disappointing point was that the sink in the Room was dirty. There were many dark stains—almost like ink—so much so that I wondered if someone had dyed their hair there. I assumed it might be a stain that wouldn’t come off, but as I used the sink, it actually came off easily. That made me think it may have been missed during cleaning. Since the entire Hotel was so clean, it felt like a shame.Overall, I’m satisfied, and I think I would stay here again even if I come back to Hakata next time!

    こてあず 9/6/2026
  • Conveniently located next to Hakata Station, making it very easy to get around, and the large public bath (Onsen) was better than expected, so I had a very comfortable stay. It was disappointing and confusing that there was a small issue at check-in (I couldn’t Check Reservation on the self check-in machine). The staff handled it well, and I had a great trip.

    まっくん57 8/7/2026

Facilities and Services

See All
  • Hot spring
Large public bath / Sauna / Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store.
IN15:00~29:00
OUT11:00
Number of rooms503 rooms
PetNot allowed
Your childPermitted
Single
  • Double
  • 14.6㎡
  • Capacity 1 person

[Early Bird 75] Save with Reservations 75 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥9,000~
No meals ; 1 personTax included¥7,200〜
(USD 45.47)

[Early Bird 45] Save with a Reservation 45 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥9,200~
No meals ; 1 personTax included¥7,360〜
(USD 46.48)
Single
  • Double
  • 14.6㎡
  • Capacity 1 person

[Early Bird 75] Save with Reservations 75 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥9,000~
No meals ; 1 personTax included¥7,200〜
(USD 45.47)

[Early Bird 45] Save with a Reservation 45 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥9,200~
No meals ; 1 personTax included¥7,360〜
(USD 46.48)
Comfort Business Room 14.6㎡
Jan 6, 2016Renovated
  • Double
  • 14.6㎡
  • Capacity 1 person

[Premium relaxation with a sauna, Onsen, and massage chair] Comfort Relax Stay <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥11,000~
No meals ; 1 personTax included¥7,920〜
(USD 50.02)

[Early Bird 75] Save with Reservations 75 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥9,900~
No meals ; 1 personTax included¥7,920〜
(USD 50.02)

Best-Selling Stays

Early Booking Discount Accommodation

Accommodation With Japanese Breakfast

Accommodation With Easy Access To The Festival Venue

Convenient Accommodation For Cruise Travel

Introduction of the Accommodation

Business Corner
Information Space
Library Space
Business Corner
Information Space

Information Space

A welcoming, lively Hotel: Nishitetsu Hotel Croom Hakata

In our lobby, designed to feel like a “home away from home,” you can spend your time as you wish with a sofa seating area, a workspace equipped with power outlets, and an information corner featuring local tips and highlights of Fukuoka.

Open-air bath (Women)
Natural Onsen & Sauna
Large Public Bath: Far-Infrared Sauna (Women) *Currently, the number of users is limited.*
New massage chair (for men)
Open-air bath (Women)
Natural Onsen & Sauna

Natural Onsen & Sauna

Soothe the day’s fatigue! Unwind at night in the large Onsen bath with an open-air bath & sauna.

A large communal bath with natural Onsen to soothe your travel-weary body. With an open-air bath and a far-infrared sauna, it’s a relaxing space for both body and mind.

Comfort Business
Comfort Single Room
Comfort Business
Comfort Single Room

Comfort Single Room

Guest rooms have been redesigned for greater comfort.

Our relaxing guest rooms feature free heating and cooling, well-equipped in-room amenities such as an air purifier, linens including nightwear selected for its soft feel, and amenities designed to delight all five senses.

Lobby
Lobby

A warm, open lobby featuring natural materials. We offer a space where guests can relax as they like, with a lounge area and power outlets available. Local crafts are on display, and books are also provided.

Self-Service Cloakroom
Self-Service Cloakroom

Our self-service cloakroom is free to use, allowing you to store your luggage at any time you like, such as before check-in or after check-out.

Recommended Nearby Information
Recommended Nearby Information

We share Fukuoka tips recommended by Hotel guests and our front desk staff! You can also post your own recommendations. We also have plenty of flyers about Fukuoka, so feel free to discover something new.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant

Notice from the Accommodation

  • Notice of Breakfast (Buffet) Price Revision

    Thank you very much for your continued patronage of Nishitetsu Hotel Croom Hakata.

    Due to recent increases in raw material prices and rising energy costs, the operating costs of providing breakfast have increased. As it has become difficult to maintain our current service level at the existing price, we will revise the breakfast fee as follows.

    We will continue striving to improve our services to ensure your satisfaction, and we kindly ask for your understanding.

    [Effective Date] From breakfast on Tuesday, December 1, 2026
    [Applies To] Nishitetsu Hotel Croom Hakata “Hakata Tobiuo” Breakfast Buffet Fee
    [Revised Price] Before revision: JPY 2,000 (tax included)
          After revision: JPY 2,500 (tax included)

    *The revised price will apply to Reservations accepted from Saturday, August 1, 2026 onward.

    General Manager
    Nishitetsu Hotel Croom Hakata

  • Notice: All 10th-Floor Guest Rooms Are Now Non-Smoking

    Dear Valued Guests

    Thank you very much for your continued patronage of Nishitetsu Hotel Croom Hakata.

    As part of our efforts to promote health and prevent exposure to secondhand smoke, we will be converting the 10th-floor guest rooms from smoking rooms to non-smoking rooms.
    As a result, Nishitetsu Hotel Croom Hakata will operate all guest rooms as non-smoking.

    We will continue striving to provide a more comfortable environment and improve our services, and we kindly ask for your understanding.


    [Effective Date] From Tuesday, January 12, 2027
    [Applicable Floor] 10th-floor guest rooms: 42 rooms
    (Single Rooms: 40 / Twin Rooms: 2)



    Nishitetsu Hotel Croom Hakata
    General Manager

Basic Information

TaxesThe price shown when you Complete the Reservation at our Hotel includes the Hot Spring Tax and Accommodation Tax.
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastBreakfast Fees ◆ 2F: Hakata Tobiuo — JPY 2,000 per person 6:30–10:00 (last order 30 minutes before closing) Japanese and Western buffet (buffet style) ◆ 1F: Komeda Coffee — JPY 1,200 per person 6:30–11:00 Morning set meal (one-plate style)
Your child
You can stay.
Children of elementary school age and older are charged the same rate as adults. In addition, children under elementary school age may stay free of charge with Child Sharing Existing Bedding. Stays by children only are not accepted.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • ○ Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • ○ Trouser press
  • × Free morning edition
  • ○ Pay-per-view broadcast
  • ○ Satellite broadcasting
  • ○ Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
15:00~01:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating)
Remarks
Large Public Bath Bathing hours: 3:00 PM to 1:00 AM. Early morning: 6:00 AM to 9:30 AM.
Spring quality and benefits

Heated calcium–sodium chloride spring water (hypotonic, mildly alkaline cold mineral spring).

General indications: rheumatoid arthritis, osteoarthritis, lower back pain, neuralgia, sensitivity to cold, recovery period after illness, fatigue recovery, health promotion Indications by spring quality: cuts and wounds, peripheral circulatory disorders, sensitivity to cold, depressive states, dry skin conditions

SaunaAvailable
Hot stone spaNone
Others- Payment is required in advance at check-in. - We can arrange courier shipping and receipt services. We will store your luggage free of charge before check-in and after check-out. - Room cleaning requests during your stay are accepted from 10:00 to 12:00.

Reviews

Overall Score
4.34
Good (72)
  • Rooms & Amenities
    4.15
  • Facility
    4.33
  • Hospitality & Service
    4.49
  • Meals
    4.52
  • Onsen & Bath
    4.38
  • Satisfaction
    4.29

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Fukuoka Prefecture1-17-6 Hakataekimae, Hakata Ward, Fukuoka City (near JR Shinkansen and Subway Hakata Station)
TEL:+81-92-413-5454

- 5 minutes by subway from Fukuoka Airport to JR Hakata Station; about a 4-minute walk from JR Hakata Station (Hakata Exit).
- About a 4-minute walk from Exit West 4 of Hakata Subway Station.
- Located behind the Hakata Bus Terminal.
- By car (from Honshu): From Fukuoka IC via the Fukuoka Urban Expressway, exit at Hakata-ekihigashi and drive about 10 minutes.
- By car (from Kumamoto/Kagoshima): From Dazaifu IC via the Fukuoka Urban Expressway, exit at Chiyo and drive about 10 minutes.

Parking Information
Fee
Parking fee per night for guests ¥2,000
Parking time
From 2:30 PM to 12:30 PM the next day (¥200 for each additional 30 minutes thereafter)
Parking space
Overall length 5 m Vehicle width 1.8 m Vehicle height 2 m
Number of parking spaces
68 cars available Combination of words indicating that the parking lot is outdoor and mechanical
Valet service
Unavailable
Reservations are not accepted; however, if our parking is full, we will direct you to a nearby affiliated parking lot.

● Trust Park
Per vehicle per night: JPY 2,000 (tax included)
From 14:30 to 12:30 the next day (JPY 200 per additional 30 minutes)
*Except for Multiple Night Stay parking.*

● Kotsu Center-mae Parking
Per vehicle per night: JPY 2,000 (tax included)
From 14:30 to 11:00 the next day (JPY 200 per additional 20 minutes)
*Except for Multiple Night Stay parking.*

Pickup and drop-off information
Unavailable

Frequently Asked Questions

Search from the Hotel Group

Search by Theme

Search by station

Find by tourist destination