About a 5-minute walk from Hakata Station. Unwind after your trip in the large public bath with natural Onsen.

Vibrant Hakata is a city full of new discoveries, where you can also enjoy local specialties such as fresh seafood, motsunabe (offal hot pot), ramen, and udon. Right in front of Nishitetsu Hotel Croom is a bus center connecting the city, offering easy access to sightseeing spots such as Tenjin, Fukuoka’s downtown area, and Dazaifu Tenmangu Shrine. Although located near Hakata Station, the Hotel features a natural Onsen, and the surrounding area has a calm atmosphere with temples and shrines. Relax and unwind in the evening.

  • Conveniently located next to Hakata Station, making it very easy to get around, and the large public bath (Onsen) was better than expected, so I had a very comfortable stay. It was disappointing and confusing that there was a small issue at check-in (I couldn’t Check Reservation on the self check-in machine). The staff handled it well, and I had a great trip.

    まっくん57 8/7/2026
  • Although this is a large Hotel that is over 20 years old, it was renovated in 2016. Nearly 10 years have passed since the renovation, but the rooms are comfortable, with smart TVs and thorough cleaning. This time I booked a Plan that included breakfast at Komeda inside the Hotel, and I was very satisfied with the extensive breakfast menu.

    りんどら 7/10/2026

Facilities and Services

See All
  • Hot spring
Large public bath / Sauna / Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store.
IN15:00~29:00
OUT11:00
Number of rooms503 rooms
PetNot allowed
Your childPermitted
Single
  • Single
  • 14.6㎡
  • Capacity 1 person

[Early Bird 75] Save with Reservations 75 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥10,800
No meals ; 1 personTax included¥8,640
(USD 54.27)

[Early Bird 45] Save with a Reservation 45 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥11,000
No meals ; 1 personTax included¥8,800
(USD 55.28)
Single
  • Single
  • 14.6㎡
  • Capacity 1 person

[Early Bird 75] Save with Reservations 75 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥10,800
No meals ; 1 personTax included¥8,640
(USD 54.27)

【Standard】4-minute walk from Hakata Station! Relaxing Onsen with sauna <Room Only>

IN 15:00~24:00
OUT 11:00
¥11,000
No meals ; 1 personTax included¥8,800
(USD 55.28)
Comfort Business Room 14.6㎡
Jan 6, 2016Renovated
  • Single
  • 14.6㎡
  • Capacity 1 person

[Premium relaxation with a sauna, Onsen, and massage chair] Comfort Relax Stay <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥13,000
No meals ; 1 personTax included¥9,360
(USD 58.79)

[Early Bird 75] Save with Reservations 75 Days in Advance! Refresh from Travel Fatigue with Onsen Large Bath and Sauna <No Meals Included>

IN 15:00~24:00
OUT 11:00
¥11,700
No meals ; 1 personTax included¥9,360
(USD 58.79)

Best-Selling Stays

Recommended Accommodation For Company Trips

Accommodation With Same-Day Cancellation

Business Ryokan Convenient For Business Trips

Introduction of the Accommodation

Business Corner
Information Space
Library Space
Business Corner
Information Space

Information Space

A welcoming, lively Hotel: Nishitetsu Hotel Croom Hakata

In our lobby, designed to feel like a “home away from home,” you can spend your time as you wish in the sofa lounge, at a workspace equipped with power outlets, or at our information corner featuring local tips and highlights of Fukuoka.

Open-air Bath (Women)
Natural Onsen & Sauna
Large Public Bath: Far-Infrared Sauna (Women Only) *Currently, the number of users is limited.*
New massage chair (for men)
Open-air Bath (Women)
Natural Onsen & Sauna

Natural Onsen & Sauna

Soothe your daily fatigue! Unwind at night in the large Onsen bath with an open-air bath and sauna.

A large public bath with natural Onsen to soothe your tired body after a day of travel. With an open-air bath and a far-infrared sauna, it’s a relaxing space for both body and mind.

Comfort Business
Comfort Single Room
Comfort Business
Comfort Single Room

Comfort Single Room

Guest rooms have been redesigned for greater comfort.

Our spacious, relaxing guest rooms feature free heating and cooling, a full range of in-room amenities such as an air purifier, carefully selected linens including soft-to-the-touch nightwear, and amenities designed to delight all five senses.

Lobby
Lobby

A warm, airy lobby featuring natural materials. We offer a space where guests can relax as they please, with a lounge area and power outlets. Local crafts are on display, and books are also available.

Self-Service Cloakroom
Self-Service Cloakroom

The self-service cloakroom allows you to store your luggage free of charge at any time you like, such as before check-in or after check-out.

Recommended Nearby Information
Recommended Nearby Information

We share Fukuoka tips recommended by Hotel guests and our front desk staff! You can also post your own recommendations. We also have plenty of flyers about Fukuoka, so feel free to discover something new.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant

Notice from the Accommodation

  • Notice of Breakfast (Buffet) Price Revision

    Thank you very much for your continued patronage of Nishitetsu Hotel Croom Hakata.

    Due to recent increases in raw material prices and energy costs, the operating costs for providing breakfast have risen. As it has become difficult to maintain our current service level at the existing price, we will revise the breakfast fee as follows.

    We will continue striving to improve our services to ensure your satisfaction, and we kindly ask for your understanding.

    [Effective Date] From breakfast on Tuesday, December 1, 2026
    [Applies To] Nishitetsu Hotel Croom Hakata “Hakata Tobiuo” breakfast buffet fee
    [Revised Price] Before revision: JPY 2,000 (tax included)
          After revision: JPY 2,500 (tax included)

    *The revised price will apply to Reservations accepted from Saturday, August 1, 2026 onward.

    General Manager
    Nishitetsu Hotel Croom Hakata

Basic Information

TaxesThe price shown when you Complete the Reservation for this Hotel includes the Hot Spring Tax and Accommodation Tax.
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastBreakfast Fees ◆ 2F: Hakata Tobiuo — JPY 2,000 per person 6:30–10:00 (last order 30 minutes before closing) Japanese & Western buffet (self-service) ◆ 1F: Komeda Coffee — JPY 1,200 per person 6:30–11:00 Morning set meal (one-plate style)
Your child
You can stay.
Children of elementary school age and older are charged the same rate as adults. Children under elementary school age may stay free of charge with Child Sharing Existing Bedding. Reservations for children only are not accepted.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • ○ Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • ○ Trouser press
  • × Free morning edition
  • ○ Pay-per-view broadcast
  • ○ Satellite broadcasting
  • ○ Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
15:00~01:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating)
Remarks
Large Public Bath Hours: 3:00 PM–1:00 AM; Morning: 6:00 AM–9:30 AM.
Spring quality and benefits

Heated calcium and sodium chloride spring water (hypotonic, mildly alkaline cold mineral spring).

General indications: rheumatoid arthritis, osteoarthritis, lower back pain, neuralgia, sensitivity to cold, recovery period after illness, fatigue recovery, health promotion Indications by spring quality: cuts and wounds, peripheral circulatory disorders, sensitivity to cold, depressive states, dry skin conditions

SaunaAvailable
Hot stone spaNone
Others- Payment is required in advance at check-in. - We can assist with arranging courier shipments and receiving deliveries. We will store your luggage free of charge before check-in and after check-out. - During your stay, Room cleaning requests are accepted from 10:00 to 12:00.

Reviews

Overall Score
4.35
Good (76)
  • Rooms & Amenities
    4.14
  • Facility
    4.33
  • Hospitality & Service
    4.43
  • Meals
    4.61
  • Onsen & Bath
    4.42
  • Satisfaction
    4.32

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Fukuoka Prefecture1-17-6 Hakataekimae, Hakata Ward, Fukuoka City (near JR Shinkansen and Subway Hakata Station)
TEL:+81-92-413-5454

- 5 minutes by subway from Fukuoka Airport to JR Hakata Station; about a 4-minute walk from JR Hakata Station (Hakata Exit).
- About a 4-minute walk from Exit West 4 of Hakata Subway Station.
- Located behind the Hakata Bus Terminal.
- About 10 minutes by car: Kyushu Expressway (from Honshu) via Fukuoka IC → Fukuoka Urban Expressway → exit at Hakataekihigashi.
- About 10 minutes by car: Kyushu Expressway (from Kumamoto/Kagoshima) via Dazaifu IC → Fukuoka Urban Expressway → exit at Chiyo.

Parking Information
Fee
Parking fee per night for guests ¥2,000
Parking time
From 2:30 PM to 12:30 PM the next day (¥200 for each additional 30 minutes thereafter)
Parking space
Overall length 5 m Vehicle width 1.8 m Vehicle height 2 m
Number of parking spaces
68 cars available Combination of words indicating that the parking lot is outdoor and mechanical
Valet service
Unavailable
Reservations are not accepted; if the parking lot is full, we will direct you to an adjacent contracted parking lot.

JPY 2,000 (tax included) per vehicle per night
Available from 14:30 to 12:30 the next day (JPY 200 for each additional 30 minutes thereafter)
*Excludes Multiple Night Stay parking.*

Pickup and drop-off information
Unavailable

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