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- Comfort Hotel Sendai West
About a 3-minute walk from the West Exit of JR Sendai Station, this Hotel is ideal for sightseeing to Aoba Castle Ruins and Matsushima.
About a 3-minute walk from JR Sendai Station West Exit and approximately 20 minutes from Sendai Airport with no train transfers. This Hotel is an ideal base for both business and sightseeing. All guest rooms offer free internet access. The functional design makes it convenient for business use as well. A free open space "Library Café" is available. Whether you want to focus on work with a free drink in hand or relax while reading a book, please feel free to use it. Comfort Hotel offers complimentary breakfast! Enjoy a variety of menu options, including bread, waffles, warm soup, salads, and more. Choose as much as you like to suit your preferences and occasion.
I arrived at the lobby without realizing breakfast was included. The next morning, rather than heading to the station hungry, I went to the breakfast area—and found a cleaner, more plentiful spread than expected, with both Japanese and Western options and even a “local specialty,” showing thoughtful touches. It was delicious as well. The staff’s smiles were refreshing in the morning, and with the convenient location near the station and good value including meals, I’m very satisfied and feel lucky to have booked it.
カビにゃじ 3/13/2026I stayed here during my trip. It is a very nice and functional Hotel at a reasonable price. The location is convenient, being close to Sendai Station with many restaurants nearby. Check-in and check-out are self-service, and there are lockers available for storing luggage before check-in, which was very convenient. Even if I hesitated, the staff quickly approached to assist me, which was helpful. Breakfast is free of charge and had a decent variety of options. I especially enjoyed trying the Sendai-style imoni stew, which was satisfying. The Room was not too small and had no issues at all. One thing that caught my attention was the shared hallway outside the Room; there were noticeable large stains (or perhaps worn-out carpet?) in several places, particularly near the entrance of the Room I used. It stood out when entering to relax in the Room and personally felt slightly unpleasant (it somewhat looked like someone might have spilled something). This is just my personal impression though.
5/8chipstar 9/10/2025
Facilities and Services
See All| IN | 15:00～24:00 |
|---|---|
| OUT | 10:00 |
| Number of rooms | 307 rooms |
| Your child | Permitted |
| Pet | Not allowed |
| However, guide dogs are allowed. |
Photo
See All
- Single
- 13㎡
- Capacity 1~2 people
- Double
- 15㎡
- Capacity 1~2 people
- Double
- 16㎡
- Capacity 1~2 people
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Introduction of the Accommodation
Just about a 3-minute walk from the west exit of JR "Sendai" Station. Approximately 15 minutes from the "Sendai Miyagi" I.C on the Tohoku Expressway, offering excellent accessibility!
Welcome drink service
How about a welcome drink after check-in? We offer freshly brewed coffee and lemon-flavored refreshment water for our guests. Enjoy three types of freshly ground coffee and lemon-flavored refreshment water as much as you like. Cup lids are also available, and you can take them to your Room. ※ The welcome drink service is available from 14:00 to 24:00.
Comfort Library Café
You can freely use the open space to enjoy various drinks and over 100 books, magazines, and photo collections related to travel and the region.
Free breakfast service
We offer a complimentary breakfast in a buffet style, featuring freshly baked bread with a rich buttery aroma and colorful fresh salads to energize your day.
Children up to the 6th grade of elementary school can stay for free when sharing a bed with an adult (Child Sharing Existing Bedding). Towels and amenities for children are available for free rental at the front desk. If you contact us in advance, we can set up a baby crib in your Room before check-in. * ¥1,100 per night * Limited availability, and may not be possible depending on the Room type. We also make efforts to provide corner Rooms or Rooms on floors with fewer guests whenever possible. Rest assured, even with small children, you can stay comfortably at our Property.
Self check-in and check-out machine
We have installed self check-in and check-out machines. This minimizes contact and allows you to smoothly proceed to your Room.
Coin laundry
Feel at ease with Multiple Night Stay or long-term stays. Available 24 hours a day.
Facilities and Equipment of Accommodation
- The room
- Restaurant
Basic Information
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay |
|---|---|
| Pets | Not allowed However, guide dogs are allowed. |
| Breakfast | Enjoy as much as you like from a wide variety of menu options in our food-court-style setting. Whether you want a quick breakfast, a relaxed morning meal, a hearty start, or a healthy option, Comfort Hotel’s complimentary breakfast fits every kind of morning. |
| Your child | You can stay. If children of elementary school age or younger stay in the same room with a parent/guardian and use Child Sharing Existing Bedding, no additional charge will apply.
Children using Child Sharing Existing Bedding may also enjoy the Hotel’s complimentary breakfast service.
If you require amenities for your child (toothbrush, towels, etc.), please request them at the front desk on the day of your stay.
*Amenities are available in adult sizes only.
Please note that even for children of elementary school age or younger, if a child uses a bed individually, the same rate as an adult will apply. |
| Room service | Not available |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | None |
| Fitness gym | None |
| Sauna | None |
| Hot stone spa | None |
| Others | - When using or charging a mobile battery pack, please do so only in a place where you can keep it under your supervision at all times. - We accept cash, credit cards, QR code payments, and electronic money. - To help protect the environment, nightwear, hairbrushes, and razors are not provided in guest rooms. Please take what you need from the amenity shelf in the lobby. - Portable ashtrays are available to borrow at the front desk; smoking is permitted in the parking area. |
Reviews
- Rooms & Amenities3.95
- Facility4.20
- Hospitality & Service4.43
- Meals4.23
- Onsen & Bath3.51
- Satisfaction4.18
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Miyagi Prefecture3-5-11 Chuo, Aoba-ku, Sendai-shi
TEL：+81-22-217-7112
[Train] About a 3-minute walk from the JR Sendai Station West Exit.
About a 3-minute walk from Sendai Station on the Municipal Subway Namboku Line.
About a 3-minute walk from Sendai Station on the Municipal Subway Tozai Line.
[Car] About 15 minutes from the Sendai-Miyagi IC on the Tohoku Expressway.
[From the Airport] About 20 minutes from Sendai Airport via the Sendai Airport Access Railway.
- Parking Information
- Fee
- ---
- Parking time
- ---
- Parking space
- No restrictions
- Number of parking spaces
- ---
- Valet service
- Unavailable
[Parking Information]
No on-site parking.
Affiliated Parking Lots
■ Central Park: JPY 1,120 (14:00–11:00 the next day), JPY 1,530 (14:00–14:00)
No entry/exit between 24:00 and 6:00.
* For a Multiple Night Stay, you may leave your car parked; however, entry/exit during the stay is not permitted.
* Time vouchers issued by nearby restaurants or department stores may be used in combination.
* Additional fees apply outside the hours listed above.
■ Entatsu Parking: JPY 1,200 (16:00–11:00 the next day)
* Not available for leaving your car parked during a Multiple Night Stay.
* Time vouchers issued by nearby restaurants or department stores may be used in combination.
* Additional fees apply outside the hours listed above.
* Price revision effective April 1, 2026: JPY 1,200 → JPY 1,500
Please note that operating hours for affiliated parking lots may differ during the year-end and New Year holidays. For details, please contact our Hotel.
- Pickup and drop-off information
- Unavailable
Frequently Asked Questions
Is breakfast available?
Enjoy as much as you like from a wide variety of menu options in our food-court-style setting. Whether you want a quick breakfast, a relaxed morning meal, a hearty start, or a healthy option, Comfort Hotel’s complimentary breakfast fits every kind of morning.
What are the check-in and check-out times?
Check-in 15:00～24:00 Check-out 10:00
What kind of facilities and features are available?
There are the following facilities and features. Within a 5-minute walk from the station・Within a 5-minute walk to the convenience store.
I would like to know the access information.
[Train] About a 3-minute walk from the JR Sendai Station West Exit. About a 3-minute walk from Sendai Station on the Municipal Subway Namboku Line. About a 3-minute walk from Sendai Station on the Municipal Subway Tozai Line. [Car] About 15 minutes from the Sendai-Miyagi IC on the Tohoku Expressway. [From the Airport] About 20 minutes from Sendai Airport via the Sendai Airport Access Railway.
Is parking available?
・Parking space： Length --- Vehicle width --- Vehicle height --- ・Valet Service： Unavailable ------------------- [Parking Information] No on-site parking. Affiliated Parking Lots ■ Central Park: JPY 1,120 (14:00–11:00 the next day), JPY 1,530 (14:00–14:00) No entry/exit between 24:00 and 6:00. * For a Multiple Night Stay, you may leave your car parked; however, entry/exit during the stay is not permitted. * Time vouchers issued by nearby restaurants or department stores may be used in combination. * Additional fees apply outside the hours listed above. ■ Entatsu Parking: JPY 1,200 (16:00–11:00 the next day) * Not available for leaving your car parked during a Multiple Night Stay. * Time vouchers issued by nearby restaurants or department stores may be used in combination. * Additional fees apply outside the hours listed above. * Price revision effective April 1, 2026: JPY 1,200 → JPY 1,500 Please note that operating hours for affiliated parking lots may differ during the year-end and New Year holidays. For details, please contact our Hotel.
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. For more details, please refer to the room and plan information.
What amenities are available?
We offer the following amenities. Shampoo · conditioner・Body soap · soap・Towel · Bath towel・Toothbrush set・Hair dryer・Slippers・Clothing deodorizing spray・Refrigerator・Electric kettle・Tea set (free)・Television・Pay-per-view broadcast・Video on Demand
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