Refresh your mind and body while enjoying the vast pampas grass fields up close. Enjoy a comfortable stay that adds a special touch to your journey.

Rakuten STAY, produced by the Rakuten Group, offers a unique accommodation experience under the brand concept "Expanding New Accommodation Experiences." Opening in July 2025, "Rakuten STAY Hakone Susuki Grassland" features three buildings with a total of 20 rooms in a tranquil location just about a 3-minute walk from Sengokuhara Susuki Grassland. It provides a private space where you can feel the beauty of nature. In addition to excellent access to tourist attractions, all guest rooms are equipped with natural onsen baths, projectors, raised seating areas, and kitchens. Enjoy peaceful moments with your loved ones in this warm atmosphere that fosters connection and conversation amidst nature.

Reviews

(2)
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Facilities and Services

See All
  • Hot spring
  • Pet-friendly
Within a 5-minute walk to the convenience store.
IN15:00~22:00
OUT10:00
Number of rooms20 rooms
PetPermitted
Your childPermitted

[Room Only Plan] <NEW OPEN> Enjoy a private Hakone getaway with a natural Onsen flowing bath! (Non-smoking)

IN 15:00~22:00
OUT 10:00
¥35,000
No meals ; 2 peopleTax included¥25,230
(USD 158.14)

[Selectable Breakfast Plan] Natural Onsen with Flowing Hot Spring Bath! Enjoy a Comfortable Hakone Trip in a Private Space (Non-Smoking)

IN 15:00~22:00
OUT 10:00
¥38,800
Breakfast included ; 2 peopleTax included¥27,970
(USD 175.31)

[Room Only Plan] <NEW OPEN> Enjoy a private Hakone getaway with a natural Onsen flowing bath! (Non-smoking)

IN 15:00~22:00
OUT 10:00
¥35,000
No meals ; 2 peopleTax included¥25,230
(USD 158.14)

[Selectable Breakfast Plan] Natural Onsen with Flowing Hot Spring Bath! Enjoy a Comfortable Hakone Trip in a Private Space (Non-Smoking)

IN 15:00~22:00
OUT 10:00
¥38,800
Breakfast included ; 2 peopleTax included¥27,970
(USD 175.31)

[Room Only Plan] <NEW OPEN> Enjoy a private Hakone getaway with a natural Onsen flowing bath! (Non-smoking)

IN 15:00~22:00
OUT 10:00
¥35,000
No meals ; 2 peopleTax included¥25,230
(USD 158.14)

[Selectable Breakfast Plan] Natural Onsen with Flowing Hot Spring Bath! Enjoy a Comfortable Hakone Trip in a Private Space (Non-Smoking)

IN 15:00~22:00
OUT 10:00
¥38,800
Breakfast included ; 2 peopleTax included¥27,970
(USD 175.31)

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Introduction of the Accommodation

Exterior
Exterior
Exterior
Exterior
Exterior
Exterior
Exterior
A serene stay in harmony with Hakone's nature.

Our facility is located just a 3-minute walk from the Sengokuhara Pampas Grass Field, offering an ideal location to fully experience the rich nature of Hakone. Upon entering the facility, guests are welcomed by the main building. The guest rooms, arranged in a fan-shaped layout from there, provide both privacy and a deeper connection with nature. During the day, enjoy serene relaxation as you feel the pleasant breeze and sunlight amidst vibrant greenery on our premises. At night, warm lights illuminate the area, transforming it into an enchanting and tranquil space. Immerse yourself in the unique beauty of this ever-changing scenery and its soothing atmosphere throughout your stay.

Dog-Friendly
Dog-Friendly
Dog-Friendly
Dog-Friendly
Create special memories with your beloved dog in our dog-friendly guest rooms.

At "Rakuten STAY Hakone Susuki Grassland," we offer dog-friendly guest rooms where you can stay with your beloved pet. The facility is well-equipped for your dog, featuring a private "petite dog run" in the room, as well as amenities such as a pet cage, pet bed, food bowl, toilet sheets, wet wipes, deodorizer, and etiquette bags. Enjoy a light and convenient trip while creating unforgettable memories with your furry friend in Hakone. Spend special moments with your dog amidst the rich natural surroundings. *Please bring familiar items for your dog such as food, treats, and towels. *Dogs are welcome to stay freely in the living room, terrace, and dog run areas only. Please refrain from allowing them into the bathroom or bedroom areas.

Welcome Service
Welcome Service
Welcome Service
Welcome Service
Welcome Service
Special Welcome Service to Enhance Your Stay

We offer a special welcome service to enhance your stay. Upon arrival, enjoy an authentic matcha drink you can easily prepare with a shaker, accompanied by heartwarming welcome snacks. Relax and unwind from your journey while savoring an extraordinary moment. In the shared area of our Facility, you'll find vending machines offering light snacks and drinks for purchase at any time. Carefully selected items are available, perfect for a quick snack or late-night treat. Discover a special item to add to your travel memories. Experience our heartfelt hospitality and convenient services unique to our Facility for an unforgettable trip in Hakone.

Parking
Parking
Parking
Parking
Parking
Parking available for a more convenient and comfortable stay.

Our facility offers one free parking space per guest room, and no prior reservation is required. Enjoy convenient access to tourist attractions and nearby areas with your car. From check-in to check-out, relax without worrying about parking. Additionally, for guests arriving in electric vehicles, we provide four paid EV chargers (first-come, first-served basis, Enechange brand). Whether you're on a family trip with lots of luggage or a spontaneous road trip, enjoy a stress-free and smooth stay with our parking amenities.

Facility
Facility
Facility
Facility
Facility
Facility
Facility
Comfortable stay with well-equipped facilities, perfect for long-term stays.

Our Facility offers a range of amenities to make you feel at home. We provide cooking utensils such as cutlery and pots, as well as appliances like a washing machine and refrigerator. Even during long stays, you can enjoy the convenience of cooking and doing laundry comfortably. Check-in and check-out can be easily completed using the tablet device in your Room. For your safety, we have implemented a 24/7 security system with emergency response support from a security company, ensuring a secure and worry-free stay for all our guests.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Hot Springs & Baths
    Hot Springs & Baths
  • Surroundings & Others
    Surroundings & Others
  • Meal
    Meal

Basic Information

TaxesThe Hot Spring Tax is included in the Plan price.
Card information
Credit card payments not accepted on site.
Pets
Permitted
Our dog-friendly Rooms are 101–104. Please check the Room details before making a Reservation. Up to two dogs (small, medium, or large) may stay with you. Each Room includes a private garden for you and your pet, as well as amenities such as a pet crate, food bowls, and pet pads.
BreakfastThere is no information about breakfast.
Your child
You can stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Face towel
  • ○ Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • × Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • × Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • × Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • ○ Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • × Tea set (free)
  • ○ Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
  • ○ Microwave oven
  • ○ Tableware
  • ○ Washing machine
  • ○ Dryer
Facilities and Features
  • × Entire building rental
  • ○ With kitchen
  • × Housekeeping service available for consecutive nights
  • ○ With a washing machine.
  • × Multiple bedrooms
  • × Supermarket nearby
  • × Within walking distance of the station
  • ○ Parking available
  • ○ Meal service available
  • × Catering
  • ○ Outside food allowed
  • ○ Hot spring available
  • × Swimming pool available
  • × Barrier-free
  • ○ Pet-friendly
Esthetic Massage
None
Fitness gym
None
Room with Onsen Indoor Bath
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
Spring quality and benefits

Simple Onsen, Bicarbonate Spring, Sulfate Spring

Neuralgia, muscle pain, joint pain, sensitivity to cold, fatigue recovery, and healthier-looking skin

SaunaNone
Hot stone spaNone

Reviews

The overall facility score is not displayed because the required number of reviews has not been reached.

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kanagawa Prefecture1246-80 Rokurobei, Sengokuhara, Hakone-machi, Ashigarashimo-gun
TEL:+81-50-1754-3992

Hakone Tozan Bus: 2-minute walk from Sengokuhara

◆Main Attractions
Hakone Susuki Grassland: approx. 3-minute walk
Hakone Kowakien Yunessun: approx. 16 minutes by car
Owakudani: approx. 19 minutes by car
The Hakone Open-Air Museum: approx. 15 minutes by car

Parking Information
Fee
Free for guests
Parking time
From 3:00 PM to 10:00 AM the next day
Parking space
No restrictions
Number of parking spaces
20 cars available outdoor
Valet service
Unavailable
Parking available: 1 vehicle per room (free; no advance Reservation required)

EV charging station available (fee applies; no advance Reservation required)

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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