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- hotel norm. ao
A wellness stay to restore balance to mind and body
A private Resort Hotel nestled in the serene tranquility of Oku-Kawaguchiko, surrounded by a lake and forest, offering wellness and retreat experiences. Enjoy a semi-open-air bath surrounded by lush greenery, a traditional Japanese tea room, and a beautiful garden. Immerse yourself in extraordinary moments through meticulous architectural and interior design details and various experiences during your stay that awaken your senses.
We stayed here as a couple this time.Rather than just a place to sleep, it felt like a place to reset myself.I naturally spent less time on my phone, relaxed on the balcony while listening to birds and the wind, soaked in the bath, made tea, and took things slow. That alone made my mind surprisingly clear.It’s also a resort Facility that offers a variety of nature experiences, with the lakeside about a 5-minute walk away.What impressed me wasn’t luxury, but how it’s designed so you can truly enjoy doing nothing in comfort.By checkout, not only my body but even my mind felt lighter.
TTY 7/17/2026What I felt during my stay was that this Hotel is designed not only as a building, but also around the “time you spend” here. What surprised me was how rarely I found myself thinking, “What should I do next?” during my stay. Looking out the window, making tea, having a little conversation. Each moment flowed naturally into the next, and before I knew it, hours had passed. The Hotel has everything you’d expect—convenient features and comfortable Facility—but it doesn’t push them to the forefront, which felt pleasantly understated. You notice what you need when you need it, and when you try it, you’re surprised by how good it feels to use—one small discovery after another. The colors and materials of the space are consistent throughout, even down to how the light comes in, so wherever you are, you feel at ease. There may be fewer Accommodations than we think where you want to enjoy simply being there—not just take photos. By the time I returned from my trip, what stayed with me wasn’t the satisfaction of “having done a lot,” but the deeper feeling that I had truly rested. When life gets busy again, I’d like to come back here.
lenico 7/16/2026
Facilities and Services
See All- Room with Open-Air Bath
- Pet-friendly
| IN | 15:00~18:00 |
|---|---|
| OUT | 11:00 |
| Number of rooms | 1 room |
| Pet | Permitted |
| Your child | Permitted |
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Introduction of the Accommodation









A 3-minute walk from the shores of Lake Kawaguchi, this private Resort Hotel is surrounded by seasonal scenery and fresh air. Hotel norm. ao offers a wellness space where design and nature come together to rejuvenate your mind and body. Enjoy an extraordinary time in a private setting.
Group Hotel List
Hotel Norm. Fuji
Exclusive one-group-per-day private Hotel. Just a 3-minute walk from Lake Kawaguchi, surrounded by nature with stunning starry skies, offering a fully private space of approximately 1,000 square meters. Enjoy a relaxing time with your loved ones at "hotel norm. fuji."
Hotel Norm. Air
The second private Hotel by norm. offers a space overlooking the lake, forest, and sky. Enjoy inclusive services such as a sauna and craft beer. Experience natural heritage, architecture, and extraordinary moments.
Facilities and Equipment of Accommodation
- The room
- Hot Springs & Baths
- Surroundings & Others
- Meal
Basic Information
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay / Debit card |
|---|---|
| Pets | Permitted Only extra-small dogs (weighing under 5 kg) are allowed.
Up to three dogs per reservation are permitted. |
| Breakfast | There is no information about breakfast. |
| Your child | You can stay. Child Sharing Existing Bedding is free for preschool children.
If you would like dinner and breakfast for your child, please select the option on the Reservation screen.
For children aged 6 to 12 (elementary school age), the rate is 70% of the adult price. |
| Room service | Not available |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | None |
| Fitness gym | None |
| Room with Open-Air Bath |
|
| Sauna | Available |
| Hot stone spa | None |
Reviews
- Rooms & Amenities4.90
- Facility4.80
- Hospitality & Service4.90
- Meals4.75
- Onsen & Bath4.70
- Satisfaction4.80
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Yamanashi Prefecture2108 Nagahama, Fujikawaguchiko-machi, Minamitsuru-gun, Yamanashi, Japan
TEL:+81-555-25-6197
[By Car]
- From Tokyo: About 15 minutes from Kawaguchiko IC on the Chuo Expressway.
- From Nagoya: About 15 minutes from Fujiyoshida IC on the Higashi-Fuji Five Lakes Road.
[By Public Transportation]
- Train: Get off at Kawaguchiko Station; about 10 minutes by taxi.
*Shuttle Service available.
- Highway bus: Highway buses to Kawaguchiko Station are available from major stations such as Tokyo Station and Shinjuku Station.
- Parking Information
- Fee
- Free for guests
- Parking time
- ---
- Parking space
- No restrictions
- Number of parking spaces
- 2 cars available outdoor
- Valet service
- Unavailable
- Pickup and drop-off information
- Available (Free)We offer a free Shuttle Service to Kawaguchiko Station.
If you would like to use this service, please contact us when making your Reservation.
Frequently Asked Questions
What kind of facilities and features are available?
There are the following facilities and features. Entire building rental・With kitchen・Multiple bedrooms・Supermarket nearby・Parking available・Meal service available・Catering・Outside food allowed・Pet-friendly
I would like to know the access information.
[By Car] - From Tokyo: About 15 minutes from Kawaguchiko IC on the Chuo Expressway. - From Nagoya: About 15 minutes from Fujiyoshida IC on the Higashi-Fuji Five Lakes Road. [By Public Transportation] - Train: Get off at Kawaguchiko Station; about 10 minutes by taxi. *Shuttle Service available. - Highway bus: Highway buses to Kawaguchiko Station are available from major stations such as Tokyo Station and Shinjuku Station.
Is parking available?
・Fee: Free for guests ・Parking space: Length --- Vehicle width --- Vehicle height --- ・Number of parking spaces: 2 cars ・Valet Service: Unavailable
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. For more details, please refer to the room and plan information.
Is there a sauna?
Yes, there is.
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