Sumiya Rakusuitei

Staff Measures - Hand washing, gargling, and wearing masks - Regular temperature checks - Customer service with attention to maintaining distance - Individual Shuttle Service instead of group transportation Sanitization Measures - Regular sanitization cleaning of the Property (including dining areas) - Regular sanitization cleaning of shared areas within the Property - Sanitization cleaning of the Room - Use of disposable slippers in the Room Ventilation Measures - Regular ventilation of the Property (including dining areas) - Regular ventilation of shared areas within the Property - Ventilation before and after Room use Check-in/Check-out Measures - Organized queuing and guidance to maintain distance between guests - Installation of acrylic panels at the front desk to prevent droplet transmission - Contactless or non-face-to-face options available - Check-in available in your Room - Check-out available in your Room Room Measures - Placement of disinfectant - Placement of air purifiers - Provision or distribution of masks - Sanitization cleaning of amenities after each use Dining Measures - Innovative serving methods (e.g., individual serving) - Options for in-Room dining or private dining Requests to Guests - Request to sanitize hands upon arrival - Request to wash hands and gargle - Request for temperature checks at check-in Emergency Preparedness - Regular staff training for emergency situations [Requests to Guests] For safety reasons, we kindly ask for your cooperation in hand washing, gargling, and temperature checks. [Requests to Guests Staying for Multiple Night Stay] To prevent the spread of COVID-19, we will temporarily refrain from Room cleaning during Multiple Night Stay. Linens, towels, and other necessities for the duration of your stay will be provided in the closet. We kindly ask for your cooperation in replacing them yourself.