Arifukuya

■ Disclaimer Regarding Facility Malfunctions ■

In the event of disasters or other circumstances causing the following malfunctions, and if repairs cannot be completed in time for your stay, the following compensation policies will apply:

＜Cases Where We Will Bear Costs or Provide Refunds＞
・If we determine that staying at the Property is impossible due to a tsunami or earthquake:
　→ Full refund at a later date (bank transfer fees covered by us)
・If there is a malfunction such as no hot water in the bath:
　→ We will cover the usage fees for nearby Onsen Facilities for the number of guests
　　(*Please note that you may be asked to temporarily pay upfront.)
　→ Alternatively, cancellation is also possible (bank transfer fees covered by us).

＜Cases Where We Will Not Bear Costs or Provide Refunds＞
・If there are malfunctions or defects in the garden/outdoor Facilities
　(BBQ-related malfunctions)

We conduct regular maintenance to prevent malfunctions; however, in the unlikely event of an issue, we kindly ask for your understanding of the above policies in advance.

■ Check-in Procedure ■
You will check in on your own. We will send you the check-in instructions via email.