Kijitei Hoeiso

At our Property, to prevent the spread of the virus and avoid "close contact" situations, we are limiting the number of new Reservations we accept. We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding. [About Infection Prevention Measures] All staff members wear masks while on duty. They check their temperature before coming to work, and if they have a fever or feel unwell, they are required to stay at home. Frequent hand disinfection with sanitizing solutions is conducted. To maintain social distancing between guests, we limit the number of seats in dining areas and ensure a distance of at least one meter between them. Additionally, we offer in-Room dining and private dining options to avoid close contact between guests. For your comfort and peace of mind, in addition to regular Room cleaning, we conduct cleaning and wiping with alcohol-based solutions. We minimize the placement of shared items and regularly disinfect frequently touched surfaces (such as doorknobs, drawers, refrigerators, remote controls, switches, etc.). [Requests for Guest Cooperation] - If you have a fever or feel unwell before departure, please refrain from staying at the Property. - Upon arrival, please disinfect your hands using the provided sanitizer. - Upon arrival, we kindly ask for your cooperation in temperature checks. If your temperature is 37.5°C or higher, we will contact the local health office and discuss the appropriate response. - Upon arrival, for identity verification purposes, we request all staying guests to present their identification. - After arrival, please wear a mask in public spaces. - At dinner and breakfast venues, windows will be opened to allow fresh air for ventilation. - If you experience symptoms such as fever, difficulty breathing, or fatigue during your stay, please inform us immediately. Depending on the situation, we may ask you to remain in your Room. We appreciate your cooperation and understanding. We have prepared thoroughly to ensure you can enjoy a safe and pleasant stay during your long-awaited trip. We look forward to welcoming you.