Unzen Obam Onsen Shunyokan - A Lodge with Spectacular Sunset Views from the Open-Air Bath

Our Efforts Against COVID-19 Thank you for your continued patronage. With your cooperation, our measures against COVID-19 can be more effective. We may request your cooperation in areas such as car movement, prior preparation of bedding, adjustment of dinner times, and scheduling bath usage during busy times. Thank you for your understanding. ■ For Guests Visiting Our Property ■ - Please sanitize your hands with alcohol disinfectant upon entering the Property. - We kindly ask you to check your temperature in advance on the day of your stay. - We conduct health checks through a questionnaire. * If you have a fever of 37.5°C or higher, fatigue, or other symptoms, we may refuse your stay. - If you experience fever, cough, or other symptoms, or feel unwell during your stay, please inform the front desk immediately. - Please sanitize your hands with alcohol disinfectant when entering the dining area. ■ Check-In, Check-Out, and Front Counter ■ - A vinyl curtain has been installed at the check-in counter to prevent droplet transmission. - Markers have been placed in waiting areas during check-in and check-out to ensure social distancing. - Payments will be handled using a tray. The check-in counter is regularly cleaned and wiped down with alcohol disinfectant. ■ About Our Staff ■ - All staff measure their temperature before coming to work, and those with a fever of 37°C or higher are prohibited from working. - Front desk and dining staff wear masks while preparing and serving guests. - Staff wear vinyl gloves when preparing meals. - Staff are required to wash hands, gargle, and sanitize frequently, including after returning from outside, before meals, and during breaks. - Alcohol disinfectant is placed at the staff entrance, and hand sanitization is mandatory upon entering and exiting. - Staff are instructed to refrain from unnecessary outings both during and outside working hours. - Staff monitor the health of their family members, and if a family member is unwell, the staff member is prohibited from working. ■ Dining Areas and Meal Service ■ - Meals are served in the Room, private dining rooms, or dining halls. - To prevent crowding, meal start times are staggered to accommodate no more than three groups at a time. Please note that we may not be able to meet your preferred time. - Seating is arranged to maintain sufficient distance between guests. - All staff sanitize their hands with alcohol disinfectant when serving meals. ■ Measures in the Public Bath ■ - To maintain distance between guests, we space out the baskets in the changing area. Please refrain from using overturned baskets. - After using the public bath, we kindly ask guests to rinse contact points such as faucet knobs, shower handles, wash basins, chairs, and amenity bottles with hot water. ■ Cleaning Within the Property ■ - All areas of the Property are disinfected with alcohol-based sanitizers. - Disinfected slippers are provided in the Room. ■ Provided Services ■ - Staff will not enter your car; instead, you will be guided to park it yourself. - Room guidance and tea service by staff are suspended. - During Room cleaning, windows and doors are fully opened for two hours to ensure ventilation. - Bedding is prepared before your arrival to minimize contact with staff.