Kouyurou Ikawa

I was able to relax and unwind. The Onsen was great, the bed was comfortable, and the meals were excellent—I’m very satisfied. I’d love to stay again.

This was my first time using IKYU. We decided on short notice to take an Onsen trip three days later (on a weekday), and an AI recommended IKYU, so I installed the app and searched. The last-minute deal that came up was an accommodation in Izu (Koyu-ro Ikawa). Let me say this upfront: I will definitely return. It was that wonderful.I believe it’s an older Ryokan that has been renovated, and I was truly impressed by the concept. It’s a triumph of spatial design. The entire building is kept softly dim, with skillful lighting creating a luxurious atmosphere, and carefully selected sofas placed in the lobby. Together, these elements gently conceal the age of the building and create a gorgeous space where you can completely relax.It was also clear that every service and facility—such as welcome drinks and the after-meal dessert buffet—has been thoughtfully planned and provided.What I especially want to highlight is the private open-air bath in a separate annex on the first floor. You can soak in an indescribably wonderful space, and that time left a powerful impression on me.Both dinner and breakfast were excellent.There is only one thing I regret: while almost all staff were perfect (100/100), when we arrived about an hour before check-in at 3:00 p.m., the young female staff member who came out from the back to assist us at reception was extremely disappointing. Her language wasn’t polite, and it made me feel as if we were being pushed out of the property. We pulled ourselves together and returned before 3:00 p.m., but everyone else was outstanding.