Onsen
Guest Rooms
Lobby
Terrace
Exterior
98 photos

Toya Sun Palace Resort & Spa (Granbell Hotels & Resorts)

Hokkaido／Toyako Onsen
¥19,800～
Dinner and Breakfast included ; 2 peopleTax included¥19,404〜
(USD 121.62)

Enjoy panoramic views of Lake Toya from every guest room. An indoor pool Facility is also available for children to enjoy.

A Resort Hotel on the lakeshore with panoramic views of Lake Toya, featuring lake-view rooms throughout. Enjoy a spectacular open-air bath that feels one with the lake, and a dinner buffet with around 60 Japanese, Western, and Chinese dishes. The popular pool attraction “Water Land” is available year-round. *“Water Land” may be closed during certain periods for maintenance.

3.62(250)
  • Our three-generation...

    Our three-generation family had a wonderful time together.The kids really enjoyed the pool, fireworks, and the arcade. The newly renovated Onsen was also beautiful and brought back nostalgic memories from my own childhood.

    Gagamilano 8/3/2026

  • The food, the views, and the bath were all excellent.

    多佳 5/5/2026

Facilities and Services

See All
  • Hot spring
  • Spa facility
Open-air bath / Large public bath / Sauna / Indoor pool / Free shuttle service
IN14:00～19:00
OUT10:00
Number of rooms324 rooms
PetNot allowed
Your childPermitted

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Notice from the Accommodation

■Tax Effective Date
Stays from April 1, 2026 onward
*Even if you made a Reservation before April 1, 2026, the Accommodation Tax will apply to stays from April 1 onward.*

■Accommodation Tax Rates
The tax is charged per person per night according to the Accommodation Fee below.
Less than JPY 20,000　　　　　JPY 100 per person
JPY 20,000 to less than JPY 50,000　JPY 200 per person
JPY 50,000 or more　　　　　　JPY 500 per person

*The Accommodation Tax is separate from the Accommodation Fee and must be paid at check-out.*
*Details are subject to change.*

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Notice of Heated Pool “Waterland” Closure
Due to Facility maintenance work, there will be periods when the pool is unavailable.
For details, please refer to the “News” section on the Hotel’s official website.

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Please also check the page below: “Notices from the Accommodation.”

The room type will be determined by the Hotel.

[Last-Minute Discount] Limited Dates! Lucky if you find it! Room type assigned upon arrival with a seasonal buffet.

IN 14:00～18:00
OUT 10:00
¥19,800～
Dinner and Breakfast included ; 2 peopleTax included¥19,404〜
(USD 121.62)
【Non-Smoking】Western-style Room (Twin)

【Early Reservation 90】Standard 1 Night 2 Meals ~ Seasonal Buffet ~ Palacio Grande

IN 14:00～18:00
OUT 10:00
¥21,100～
Dinner and Breakfast included ; 2 peopleTax included¥20,678〜
(USD 129.60)

【Early Reservation 60】Standard 1 Night 2 Meals ~ Seasonal Buffet ~ Palacio Grande

IN 14:00～18:00
OUT 10:00
¥21,500～
Dinner and Breakfast included ; 2 peopleTax included¥21,070〜
(USD 132.06)
[Non-Smoking] Japanese-style Room (8-10 tatami mats)
[Japanese-style Room 8-10 Tatami] Lake View / Non-smoking
  • Japanese-style Room
  • Capacity 1~5 people

【Early Reservation 90】Standard 1 Night 2 Meals ~ Seasonal Buffet ~ Palacio Grande

IN 14:00～18:00
OUT 10:00
¥25,500～
Dinner and Breakfast included ; 2 peopleTax included¥24,990〜
(USD 156.63)

【Early Reservation 60】Standard 1 Night 2 Meals ~ Seasonal Buffet ~ Palacio Grande

IN 14:00～18:00
OUT 10:00
¥25,900～
Dinner and Breakfast included ; 2 peopleTax included¥25,382〜
(USD 159.09)

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Introduction of the Accommodation

Onsen

An infinity-style open-air bath designed to feel seamlessly connected with Lake Toya.

Our Onsen offers views of Lake Toya and Nakajima Island. Become one with the lake and enjoy the vast nature all to yourself.

Enjoy Toya Sun Palace’s hugely popular pool attraction, “Water Land” (Hours: 14:00–20:00) Featuring a rare wave pool for Hokkaido, a tropical island area for relaxing at your own pace, and a Kids’ Land that’s especially popular with young children—plus many other attractions. It’s a space where you can feel the refreshing coolness of an endless summer all year round.

Room
Room

All guest rooms face the lake, allowing you to fully enjoy the magnificent natural scenery and Hokkaido’s local cuisine to your heart’s content.

Restaurant
Meals

In every season—spring, summer, autumn, and winter—we welcome you with a variety of dishes made with the finest seasonal ingredients and a commitment to locally sourced produce, featuring an abundance of both seafood and mountain delicacies.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Hot Springs & Baths
    Hot Springs & Baths
  • Facilities & Services
    Facilities & Services
  • Meal
    Meal

Notice from the Accommodation

  • Notice of Temporary Closure in 2026 Due to Facility Maintenance

    Thank you very much for your continued patronage of Toya Sun Palace Resort & Spa.

    Please be advised that the Accommodation will be closed during the following period due to Facility maintenance.

    【Closure Period】
    From after check-out on Tuesday, November 10, 2026 to Thursday, November 12, 2026

    During this period, we will suspend all stays and on-site operations.
    *We will resume operations from check-in on Friday, November 13.

    We sincerely apologize for any inconvenience this may cause and appreciate your kind understanding.

  • Notice of Closure of the Heated Pool “Water land” Due to Maintenance

    The Facility heated pool, Water Land, will be temporarily closed for equipment maintenance.
    The schedule is as follows.

    Monday, January 19, 2026 – Friday, July 17, 2026
    Planned reopening: Saturday, July 18, 2026 at 14:00

    Monday, November 2, 2026 – Friday, December 18, 2026
    Planned reopening: Saturday, December 19, 2026 at 14:00

    Monday, January 18, 2027 – Sunday, February 28, 2027
    Planned reopening: Monday, March 1, 2027 at 14:00


    *We will notify you if there are any changes.
    *The large public bath will be available as usual.

    We apologize for any inconvenience and appreciate your understanding.

Basic Information

Taxes■A Hot Spring Tax of 300 yen per adult will be charged separately. ・Elementary school children are charged 70% of the adult rate. ・Children aged 3 to pre-school age are charged 50% of the adult rate. ・For toddlers aged 1–2, a separate Facility admission fee of 2,750 yen will be charged. *Rates may vary depending on the Plan.
Card information
VISA / JCB / AMEX / UnionPay
Pets
Not allowed
BreakfastThere is no information about breakfast.
Your child
You can stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Face towel
  • ○ Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • × Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • × Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • × Pajamas
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • × Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • ○ Pay-per-view broadcast
  • × Satellite broadcasting
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • ○ Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • ○ Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • ○ Spa facility
  • × Fitness
  • ○ Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Indoor pool
Available period
---
Business Hours
14:00~20:00
Final admission time
---
Fee（Guest）
Free
Fee（Non-guest）
---
Children's pool
None
Age restriction
Pool shape
Irregular shape
Pool size


Water depth 1cm ～ 180cm
Open 10:00–15:00 during special periods only Fee applies For details, please visit the Hotel’s official website *The pool may be closed due to maintenance or other reasons. For details, please visit the Hotel’s official website
Esthetic Massage
Available
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
05:00~01:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Open-air bath
The number of Open-air bath
2
Business Hours
05:00~01:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Spring quality and benefits

Sodium chloride and sulfate spring / pH: 6.89 (hypotonic, neutral, high-temperature spring)

Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, hemorrhoids, chronic digestive disorders, arteriosclerosis, chronic skin conditions, recovery after illness, fatigue recovery, health promotion, cuts and wounds (including stab wounds), burns (including scalds), chronic gynecological conditions, sensitivity to cold (poor circulation), and frail children.

SaunaAvailable
Hot stone spaNone
Others* Smoking is permitted only in the designated smoking booths on the 1st and 9th floors. * Yukata robes are not provided in the guest rooms. Please pick one up from the lobby.

Reviews

Overall Score
3.62
(250)
  • Rooms & Amenities
    3.11
  • Facility
    3.35
  • Hospitality & Service
    3.76
  • Meals
    3.50
  • Onsen & Bath
    4.46
  • Satisfaction
    3.52

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Hokkaido7-1 Toyako Onsen, Sobetsu-cho, Usu-gun
TEL：+81-142-75-1111

By train/JR Muroran Main Line: Get off at Toya Station, then 20 minutes by car.
By car: Take the Dōō Expressway and exit at Abuta-Toya IC.

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
400 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Available (Free)We operate a Shuttle Service (daily).
Departs at 13:00 (1:00 PM) from in front of the parking lot at Kanamoto Hall (Sapporo Civic Hall), Odori Nishi 1-chome, Chuo-ku, Sapporo.

To reserve a seat, please call the Hotel.
*Due to limited vehicles and seating capacity, we may be unable to accommodate you if the Shuttle Service is already full.
*We cannot arrange reservations based on messages written in the remarks section.

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