A warm Ryokan located directly opposite the Zao Onsen Bus Terminal.
A Ryokan with its own natural Onsen source. The unique milky-white Onsen of Zao is strongly acidic with numerous benefits, and the sulfur aroma delights Onsen enthusiasts. With abundant water flow, it is, of course, 100% sourced directly. As the name suggests, enjoy the Onsen with all "five senses."
I have stayed here many times.Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.
mayu@sakura 7/17/2026I made a Reservation because I was drawn to the Onsen, and the Room was very clean and comfortable. I was able to make four Reservations for the private baths and fully enjoy all of them. I would love to visit again.
totoroyh 7/20/2026
Facilities and Services
See All- Hot spring
| IN | 14:00~21:00 |
|---|---|
| OUT | 10:00 |
| Number of rooms | 41 rooms |
| Pet | Not allowed |
| Your child | Permitted |
Photo
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Introduction of the Accommodation

100% natural hot spring water directly from the source.
Zao Onsen is a hot spring village characterized by its rare water quality and abundant water flow, surrounded by the great nature of Yamagata Zao. At "Gokan no Yu Tsuruy", there is a private natural spring, and all large public baths and private baths use 100% natural spring water. You can fully enjoy the water quality and abundant flow of Zao Onsen.

The Onsen, naturally flowing without the use of pumps, has a source temperature of approximately 52℃ and is supplied to all indoor large baths, open-air baths, and private baths without heating or adding water.

Onsen and bath
Our large public bath and open-air bath are available 24 hours a day. You can enjoy the seasonal scenery while relaxing in the Onsen.

A Room unified with a Japanese ambiance.

We offer local cuisine prepared with seasonal ingredients from Yamagata.
Facilities and Equipment of Accommodation
- The room
- Hot Springs & Baths
- Meal
Basic Information
| Taxes | A Hot Spring Tax of 150 yen per night will be charged additionally for each adult. |
|---|---|
| Card information | VISA / MASTER / JCB / AMEX / DINERS |
| Pets | Not allowed |
| Breakfast | There is no information about breakfast. |
| Your child | You can stay. Children's dinner content: If the accommodation fee for children is 80% of the adult fee, the same meal as adults will be provided; if 60%, a children's meal will be prepared. Breakfast content is the same for both adults and children. |
| Room service | Available for use We accept drink orders and provide ice from 3:00 PM to 9:00 PM. After 9:00 PM, only ice is available at the front desk. |
| Common amenities |
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| Facilities and Features |
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| Esthetic Massage | None |
| Fitness gym | None |
| Public Bath |
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| Open-air bath |
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| Private bath |
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| Spring quality and benefits | Strongly acidic sulfur hot spring - Sterilization effects and treatment for chronic skin conditions - Skin beautification and detoxification benefits - Prevention of arteriosclerosis and improvement of blood circulation ※Regarding the notation of "Gensen Kakenagashi" |
| Sauna | None |
| Hot stone spa | None |
| Others | Our Onsen Facility features 100% natural strong acidic sulfur spring water directly sourced. |
Reviews
- Rooms & Amenities4.51
- Facility4.22
- Hospitality & Service4.73
- Meals4.68
- Onsen & Bath4.88
- Satisfaction4.76
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Yamagata PrefectureYamagata City, Zao Onsen 710
TEL:+81-23-694-9112
If arriving by car:
It takes about 20 minutes via Route 21 from the Yamagata Kaminoyama IC on the Tohoku Chuo Expressway.
Please note that there are no gas stations within the Zao Onsen area. The nearest one is approximately 13 km away.
If arriving by train:
From the East Exit of Yamagata Station on the Yamagata Shinkansen, take the Yamagata Kotsu regular route bus bound for Zao Onsen. It takes about 40 minutes. Get off at the final stop, Zao Onsen, which is right in front of the destination.
If arriving by plane:
From Yamagata Airport, take the "Oishii Yamagata Airport Sightseeing Liner" direct to Zao Onsen. It takes about 60 minutes. (Reservation required: Call 023-652-0757, Tendo Taxi. Reservations must be made by 5:00 PM the day before. One-way fare for adults is 3,000 yen.)
- Parking Information
- Fee
- Free for guests
- Parking time
- From check-in to check-out. Please use the paid parking lot before check-in and after check-out (winter only).
- Parking space
- No restrictions
- Number of parking spaces
- 30 cars available Indoor & Outdoor
- Valet service
- Unavailable
- Pickup and drop-off information
- Available (Free)We offer a free Shuttle Service twice at 3:00 PM and 4:00 PM to the Zao Onsen attraction, "Large Outdoor Bath" (mid-April to early November). The travel time is approximately 3 minutes. Additionally, we provide a free Shuttle Service to the Zao Onsen Ski Resort (Uenodai, Nakamori, Yokokura slopes) from 8:00 AM to 5:00 PM. Please contact us for more details. The travel time is approximately 1 to 3 minutes.
Frequently Asked Questions
Please provide information about Open-air bath.
・Business Hours: 00:00~24:30 ・Hot spring: Available ・Free-flowing: Available ・Cloudy hot spring water: Available ・Supplementary information: 100% natural hot spring Our Facility's Onsen is a 100% natural strong acidic sulfur spring directly sourced.
What kind of facilities and features are available?
There are the following facilities and features. Hot spring・Open-air bath・Free-flowing hot spring・Large public bath・Private bath・Within a 5-minute walk to the convenience store.・Free shuttle service・Room service
I would like to know the access information.
If arriving by car: It takes about 20 minutes via Route 21 from the Yamagata Kaminoyama IC on the Tohoku Chuo Expressway. Please note that there are no gas stations within the Zao Onsen area. The nearest one is approximately 13 km away. If arriving by train: From the East Exit of Yamagata Station on the Yamagata Shinkansen, take the Yamagata Kotsu regular route bus bound for Zao Onsen. It takes about 40 minutes. Get off at the final stop, Zao Onsen, which is right in front of the destination. If arriving by plane: From Yamagata Airport, take the "Oishii Yamagata Airport Sightseeing Liner" direct to Zao Onsen. It takes about 60 minutes. (Reservation required: Call 023-652-0757, Tendo Taxi. Reservations must be made by 5:00 PM the day before. One-way fare for adults is 3,000 yen.)
Is parking available?
・Fee: Free for guests ・Parking Hours: From check-in to check-out. Please use the paid parking lot before check-in and after check-out (winter only). ・Parking space: Length --- Vehicle width --- Vehicle height --- ・Number of parking spaces: 30 cars ・Valet Service: Unavailable If you wish to park before check-in or after check-out, from April to November, you can use the free parking lot near our facility. From December to March, we kindly ask you to move your vehicle to the parking lot within the Zao Onsen (paid on weekends, public holidays, and year-end).
Please provide information about Private bath.
・Business Hours: 13:00~22:00 ・Hot spring: Available ・Free-flowing: Available ・Cloudy hot spring water: Available ・Supplementary information: 100% natural hot spring The operating hours for the paid private bath are from 7:00 AM to 9:00 AM (last reception time) and from 1:00 PM to 10:00 PM (last reception time). The private bath requires a Reservation, and we also accept advance Reservations by phone starting at 8:00 AM on the day of use. You can use it once per night for free.
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