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- Onsen Mountain Hotel Andermatt
An antique mountain Hotel located in a mountain village at an altitude of 1,500m.
Located at an altitude of 1,500m, you can enjoy natural Onsen at this mountain Hotel. It is an official sister property with Switzerland, featuring numerous Western paintings and antiques inside. Activities such as paragliding and trekking are also abundant. In winter, you might have the opportunity to learn skiing and snowboarding from professionals.
It was wonderful to experience the atmosphere of a Swiss Hotel. We were glad we could reserve the bath for private family use, and we were able to use it without any waiting time.
Keroo 3/22/2026I stayed on a very cold day when the temperature dropped below freezing, but the owner lit a larch wood stove in the fireplace, which warmed both my body and soul. The lobby with the fireplace is filled with Swiss furnishings, giving you the illusion of being in another country. The meal included cheese fondue and was delicious. It was an absolutely wonderful stay. Unfortunately, I couldn't see the starry sky due to clouds, but on clear nights, it seems you can enjoy a breathtaking view of countless stars. I would love to try again next time. Perhaps because there were vacant rooms, my room was upgraded. It was very spacious and clean! I had a relaxing rest. Both the staff and owner were incredibly kind, making this accommodation cozy and comforting—a highly recommended place to stay!
ドラドラさん 10/22/2025
Facilities and Services
See All- Hot spring
- Pet-friendly
| IN | 15:00~19:00 |
|---|---|
| OUT | 10:00 |
| Number of rooms | 23 rooms |
| Pet | Permitted |
| Your child | Permitted |
Photo
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Introduction of the Accommodation

Located at an altitude of 1500m. An antique mountain Hotel built in a European Alps mountain village, evoking nostalgia for those visiting from that region.

The main lobby of the Hotel features antique furnishings crafted in Switzerland during the 18th century. Many other furnishings originate from Western Europe of the 18th to 19th centuries. Various paintings are also displayed, including works by Swiss artists.

The Room made of European pine in Finnish log style, with the scent of "wood," is used in the Plan. Rooms with terraces are also available. You can also stay in the same Room with your pet here.

"Himeki Onsen" is a mildly alkaline simple spring, renowned for leaving your skin smooth and soft. It is said to be effective for fatigue recovery, neuralgia, muscle pain, joint pain, frozen shoulder, chronic digestive disorders, hemorrhoids, sensitivity to cold, and overall health improvement.
Facilities and Equipment of Accommodation
- The room
- Hot Springs & Baths
- Facilities & Services
- Meal
Basic Information
| Card information | Credit card payments not accepted on site. |
|---|---|
| Pets | Permitted ・Basic training regarding barking, mischief, etc., has been completed.
・Bring your own cage (rental available ¥4000~¥5000/night)
・Waste management (e.g., taking back feces during walks) |
| Breakfast | Mountain Hotel Buffet |
| Your child | You can stay. Children under 2 years old are free. |
| Room service | Available for use Applicable only when dinner is delivered to the Room according to the selected Plan. |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | None |
| Fitness gym | None |
| Open-air bath |
|
| Private bath |
|
| Spring quality and benefits | Alkaline simple Onsen, PH 9.7 Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic digestive disorders, hemorrhoids, cold sensitivity, post-illness recovery, fatigue recovery, health promotion. ※Regarding the notation of "Gensen Kakenagashi" |
| Sauna | Available |
| Hot stone spa | None |
| Others | If you wish to use a credit card, please use Online Credit Card Payment when making a Reservation. On-site card payment is not available. |
| About Hygiene Measures | [At the Mountain Hotel, various hygiene measures against COVID-19 are implemented.]
Taking advantage of its location at an altitude of 1500m, the Hotel offers a comfortable stay where air conditioning is unnecessary even in summer, as fresh outdoor air constantly flows into the lobby and rooms, ensuring no sealed environment.
There are five Onsen baths, all available for private use. All guest rooms are equipped with a bath and toilet.
[Equipped with a hypochlorous acid water generator]
The Hotel has installed a hypochlorous acid water generator manufactured by a medical device company. Only safe hypochlorous acid water, created through the electrolysis of saline water, was recognized as a food additive in 2002, with its disinfectant effects officially acknowledged.
Recently, experts have completed verification of its effectiveness in inactivating the coronavirus, and it has been announced as a safe method for space spraying, as well as for disinfecting hands, mucous membranes, and skin.
https://www.sankei.com/politics/news/200611/plt2006110019-n1.html
At the Mountain Hotel, the front desk and lobby are treated with space spraying using hypochlorous acid water through specialized equipment to inactivate viruses.
Additionally, hypochlorous acid water is provided alongside alcohol-based disinfectants at various locations within the Hotel for guests to use. |
Reviews
- Rooms & Amenities4.20
- Facility4.33
- Hospitality & Service4.53
- Meals4.27
- Onsen & Bath4.33
- Satisfaction4.53
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
- 5.00ssKDate Posted: 8/20/2025
- 4.67アルペンマウンテンDate Posted: 6/20/2025
Access Information
Nagano PrefectureHimekidaira, Nagawa Town, Chiisagata District, Nagano Prefecture
TEL:+81-268-69-2001
Car: From Suwa IC on Chuo Expressway, 28 km, 40 minutes
From Sakudaira IC on Nagano Expressway, 40 km, 60 minutes
Train: From Chino Station on Chuo Line, JR Bus 50 minutes to West Shirakabako (Shuttle Service 10 minutes)
- Parking Information
- Fee
- Free for guests
- Parking time
- 15:00~10:00 the next day
- Parking space
- No restrictions
- Number of parking spaces
- 25 cars available outdoor
- Valet service
- Unavailable
- Pickup and drop-off information
- Available (Free)*Shuttle Service to JR Bus Stop [Nishi Shirakaba Lake] (Chuo Line Chino Station ~ JR Bus ~ Nishi Shirakaba Lake)
*Reservation required (Please make a reservation by the day before your stay)
*There is no dedicated staff for the shuttle service. Hotel staff will attend, so the time may vary slightly. Please allow sufficient time.
Frequently Asked Questions
What kind of facilities and features are available?
There are the following facilities and features. Hot spring・Open-air bath・Private bath・Sauna・Pet-friendly・Free shuttle service・Room service
I would like to know the access information.
Car: From Suwa IC on Chuo Expressway, 28 km, 40 minutes From Sakudaira IC on Nagano Expressway, 40 km, 60 minutes Train: From Chino Station on Chuo Line, JR Bus 50 minutes to West Shirakabako (Shuttle Service 10 minutes)
Is parking available?
・Fee: Free for guests ・Parking Hours: 15:00~10:00 the next day ・Parking space: Length --- Vehicle width --- Vehicle height --- ・Number of parking spaces: 25 cars ・Valet Service: Unavailable
Please provide information about Private bath.
・Business Hours: 15:00~24:00 ・Hot spring: Available ・Free-flowing: None ・Cloudy hot spring water: None ・Supplementary information: 100% natural hot spring (Heating) A Japanese-style stone bath made from locally sourced stone and a Western-style Jacuzzi bubble bath with a sauna.
Is there a sauna?
Yes, there is.
What kind of hygiene management is being conducted?
[At the Mountain Hotel, various hygiene measures against COVID-19 are implemented.] Taking advantage of its location at an altitude of 1500m, the Hotel offers a comfortable stay where air conditioning is unnecessary even in summer, as fresh outdoor air constantly flows into the lobby and rooms, ensuring no sealed environment. There are five Onsen baths, all available for private use. All guest rooms are equipped with a bath and toilet. [Equipped with a hypochlorous acid water generator] The Hotel has installed a hypochlorous acid water generator manufactured by a medical device company. Only safe hypochlorous acid water, created through the electrolysis of saline water, was recognized as a food additive in 2002, with its disinfectant effects officially acknowledged. Recently, experts have completed verification of its effectiveness in inactivating the coronavirus, and it has been announced as a safe method for space spraying, as well as for disinfecting hands, mucous membranes, and skin. https://www.sankei.com/politics/news/200611/plt2006110019-n1.html At the Mountain Hotel, the front desk and lobby are treated with space spraying using hypochlorous acid water through specialized equipment to inactivate viruses. Additionally, hypochlorous acid water is provided alongside alcohol-based disinfectants at various locations within the Hotel for guests to use.
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