An elegant Japanese-style retreat, quietly nestled with views of Lake Suwa.

Hamanoyu, a long-established Onsen Ryokan, is located in the heart of Kamisuwa Onsen. Enjoy authentic kaiseki cuisine featuring seafood delivered directly from Toyosu Market and seasonal Shinshu ingredients—an exceptional dining experience you won’t find elsewhere. Its convenient location is also a highlight, about a 5-minute walk to JR Kamisuwa Station and Lake Suwa. Spend a relaxing time by the shores of Lake Suwa.

  • I have stayed at several Accommodations in Kamisuwa Onsen before, but this Accommodation was the best. The breathtaking view from the Room and the spacious, open bath were outstanding. Dinner was served in a private room with a great atmosphere, and every dish was carefully prepared and delicious—you could really feel the chef’s thoughtfulness. The staff were also very courteous, and I had a wonderful time throughout my stay.

    inahoclub 8/27/2026
  • Thank you very much for taking care of us during our stay.This trip included some remote work, so this time I prioritized that over the view. Still, I was looking for a place with a large public bath and a spacious Room. It was exactly what I hoped for—and more: a corner Room with lush green trees right outside the window, even better than I imagined.In addition, the first-floor lobby of this long-established Ryokan, where koi swim in clear water, along with the medicinal bath and open-air bath—everything was simply wonderful.It felt like a dream Hotel, and we were able to spend a truly happy time.We were also blessed with great weather and could enjoy the nighttime fireworks just a short walk away, making our first visit to Suwa absolutely unforgettable. Thank you again.

    にゃんエンジェル 8/23/2026

Facilities and Services

See All
  • Hot spring
  • Room with Open-Air Bath
Open-air bath / Free-flowing hot spring / Large public bath / Private bath / Sauna / Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store.
IN15:00~18:30
OUT10:00
Number of rooms84 rooms
PetNot allowed
Your childPermitted

Introduction of the Accommodation

Exterior

Human kindness and the warmth of nature

A 12-story Japanese-style retreat in a modern Sukiya design, quietly nestled just one street back from the lively lakeside. With the theme of “the kindness of people and the warmth of nature,” we offer heartfelt, warm hospitality so you can enjoy a truly relaxing stay.

Cuisine

Authentic kaiseki cuisine featuring ingredients from Shinshu and across the whole country

Enjoy authentic kaiseki cuisine crafted by our locally born Executive Chef. Featuring seasonal Shinshu ingredients such as wild mountain vegetables, river fish, highland produce, mushrooms, and Shinshu beef—along with fresh seafood delivered directly from Toyosu Market and carefully selected ingredients from The whole country—each dish is beautifully presented with thoughtful attention to plating and tableware. For rice, we use Koshihikari grown by our contracted farmers in Shinshu Azumino, a region blessed with nature and renowned for its exceptional flavor.

Room

Room

We offer 58 Japanese-style and Japanese-modern Rooms, including Premium Suites with semi-open-air baths and special Rooms featuring a modern Japanese design, as well as 26 Western-style Rooms, mainly single Rooms.

Onsen & Bath
Onsen & Bath

Kamisuwa Onsen is a hot-spring town where 15,000 kiloliters of Onsen water gush out daily from as many as 300 sources, and it is used not only in private homes but also at the station, the lakeside park, and even highway service areas, which offer footbaths and public Onsen baths.

Lobby Lounge
Other Facilities

In the soaring lobby lounge, a waterfall cascades down, and colorful koi swimming in the pond soothe away the fatigue of travel.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Hot Springs & Baths
    Hot Springs & Baths
  • Facilities & Services
    Facilities & Services
  • Meal
    Meal

Basic Information

Taxes• A Hot Spring Tax will be charged separately for adults only (junior high school age and above). • From June 1, 2026, an Accommodation Tax will be charged separately in accordance with Nagano Prefecture regulations. The Accommodation Tax per person per night is as follows: For an Accommodation Fee of JPY 6,000 or more: JPY 200
Card information
VISA / MASTER / JCB / AMEX / DINERS
Pets
Not allowed
BreakfastThere is no information about breakfast.
Your child
You can stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Face towel
  • ○ Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • × Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • × Pajamas
  • × Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
Facilities and Features
  • ○ Hot spring
  • ○ Rooms with open-air baths available
  • ○ Open-air bath
  • ○ Free-flowing hot spring
  • ○ Large public bath
  • ○ Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
04:00~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
The large public bath and open-air bath are available from 4:00 to 24:00. Please note that they are not available from 24:00 to 4:00. Both the men’s and women’s baths offer three types of baths, with no rotation.
Open-air bath
The number of Open-air bath
Business Hours
04:00~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
From 10:00 AM to 12:00 PM, the open-air bath will be closed for cleaning. We also offer 12th-floor guest rooms with a private open-air bath (renovated and reopened in March 2023).
Private bath
The number of Private bath
1
Business Hours
15:00~22:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Same-day reservations only (after check-in).
Room with Open-Air Bath
Hot spring
Available
Free-flowing
Available
Milky hot spring water
None
Additional Information
100% natural hot spring
Remarks
12th Floor: Premium Suites with Semi-Open-Air Hot Spring Baths (Only 4 Rooms) (In-room semi-open-air bath with free-flowing natural hot spring water)
Spring quality and benefits

Simple Sulfur Onsen (slightly alkaline, hypotonic, high-temperature spring)

Neuralgia, muscle pain, joint pain, frozen shoulder, sensitivity to cold, fatigue recovery, health promotion, bruises, and sprains.

※Regarding the notation of "Gensen Kakenagashi"
In some facilities, heating or adding water for temperature adjustment may be performed. Additionally, please note that in some parts of the facility, the hot spring water may not be free-flowing from the source. For more details, please contact each facility.

SaunaAvailable
Hot stone spaNone
About Hygiene Measures
To help prevent COVID-19 infection and the spread of illness, we are implementing the following measures at our property. [For Guests] - Please sanitize your hands with alcohol disinfectant upon entering the building. - If you have a fever, we strongly ask that you postpone your trip even before departure. Please contact us by phone for assistance. - We ask that you wear a mask during your stay. - Please sanitize your hands with alcohol disinfectant when entering dining venues (restaurant and banquet halls). [Front Desk Counter] - Acrylic partitions have been installed at the front desk to help prevent droplet transmission. - The front desk counter is regularly wiped down and cleaned using alcohol and sodium hypochlorite. - Our front desk staff will assist you at check-in while wearing masks and gloves. - Cash, credit cards, etc. will be exchanged on a tray during payment. [Staff] - All staff take their temperature daily before coming to work; anyone with a temperature of 37.0°C or higher is not permitted to work. - Alcohol disinfectant is provided at the staff entrance, and all staff are required to sanitize their hands when arriving/leaving work and after going out. [Dining Venues & Service] - Dinner is generally served as a kaiseki course meal in private dining rooms (private restaurant rooms/private dining tea houses). - Breakfast is served as a set Japanese meal. - Dining staff wear masks and gloves while preparing meals and assisting guests. - We ensure thorough ventilation in dining areas and perform alcohol disinfection/sanitization before and after use. [Guestroom Cleaning] - In addition to standard cleaning, we thoroughly ventilate rooms and disinfect/sanitize areas including refrigerators, remote controls, air-conditioner switches, etc. - Disinfected slippers are provided in each guestroom.

Reviews

Overall Score
4.28
Good (126)
  • Rooms & Amenities
    4.21
  • Facility
    4.13
  • Hospitality & Service
    4.40
  • Meals
    4.30
  • Onsen & Bath
    4.38
  • Satisfaction
    4.26

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Nagano Prefecture3-3-10 Kogandori, Suwa City
TEL:+81-266-58-8000

3-3-10 Kogandori, Suwa-shi, Nagano 392-0027
Conveniently located in the central area of Kamisuwa Onsen, about a 5-minute walk to both JR Kamisuwa Station and Lake Suwa.

[Access by Train]
◇ 5 minutes on foot from JR Chuo Line “Kamisuwa Station”

* Shinjuku → JR Chuo East Line Limited Express (Azusa) → Kamisuwa Station: approx. 2 hours 10 minutes

* Nagoya → JR Chuo West Line Limited Express (Shinano) → Shiojiri Station: approx. 1 hour 50 minutes
Shiojiri Station → JR Chuo East Line → Kamisuwa Station: approx. 20 minutes

[Access by Car]
◇ Approx. 15 minutes by car from Suwa IC (Route 20)
Shinjuku → Chuo Expressway → Suwa IC: approx. 2 hours 10 minutes

◇ Approx. 15 minutes by car from Okaya IC (Route 20)
Nagoya → Chuo Expressway → Suwa IC: approx. 2 hours 25 minutes

Parking Information
Fee
Free for guests
Parking time
Free of charge from 2:00 PM on the day of arrival until 11:00 AM the following day (if you wish to use it after that, please contact the front desk).
Parking space
No restrictions
Number of parking spaces
100 cars available outdoor
Valet service
Unavailable
Due to limited parking space, if you will be arriving in a large vehicle (a minibus or larger), please contact us in advance.

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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