Wangquan Pavilion

COVID-19 Prevention Policy In consideration of the health of our guests and public hygiene, Takaragawa Onsen Osenkaku has implemented the following measures as part of our efforts to prevent the spread of COVID-19 and requests for all guests: - Temperature checks and confirmation of overseas travel history at check-in. - All guests are subject to temperature checks and confirmation of overseas travel history. If a fever of 37.5°C or higher is detected, we may ask you to refrain from staying, following the instructions of the health authorities. - After the temperature check, please disinfect your hands at the entrance. - Pens used during check-in are disinfected with alcohol after each use. - In addition to regular room cleaning, we disinfect the facility using alcohol-based disinfectants. Special attention is given to frequently touched areas such as doorknobs, drawer and refrigerator handles, remote controls, and switches in all rooms. - Alcohol-based disinfectants are placed in guest rooms and throughout the Property. - Guests are requested to disinfect their hands with alcohol when entering the dining areas, Take-niwa and Gekko. - Seating arrangements in the dining areas, Take-niwa and Gekko, ensure adequate spacing between guests. - Masks and face shields are worn by staff during customer service interactions within the Property. - Staff health and hygiene are strictly managed, including temperature checks and record verification upon reporting to work. - During check-out, measures such as maintaining a two-meter distance in queues and waiting in the lounge may be implemented as necessary. - After check-out, disinfection with alcohol and ozone sterilization is conducted. - Hypochlorous acid sprayers are used in the lobby and dining areas. - Changing rooms are frequently disinfected with alcohol-based disinfectants.