Ikaho Onsen Kokuyaya

[Our Efforts to Prevent the Spread of COVID-19] We extend our heartfelt sympathies to those affected by COVID-19 and to everyone impacted by the spread of the virus. As we adapt to new lifestyles to prevent the spread of infection, our facility is committed to ensuring a safe and comfortable stay for our guests. We will continue to implement hygiene measures in accordance with the guidelines recommended by the Ministry of Health, Labour and Welfare, as outlined below. We kindly ask for your understanding and cooperation in these efforts. [Requests to Our Guests] - If you have symptoms such as fever, cough, shortness of breath, or fatigue, we kindly ask that you refrain from visiting our facility. - Please cooperate with hand sanitization upon arrival. - We encourage the use of masks and adherence to proper cough etiquette whenever possible. [Our Initiatives] 1. Enhanced Cleaning of the Facility - High-touch areas in guest rooms, such as doorknobs, handrails, sinks, and toilets, are thoroughly cleaned with disinfectants. - Guest rooms are ventilated regularly. - Ventilation is conducted throughout the facility, including at the main entrance. - Doors, elevator buttons, handrails, and restroom doors are disinfected with sanitizing agents. 2. Placement of Disinfectants Throughout the Facility - Disinfectants are available at the entrance, front desk, and in front of elevators on each floor. 3. Strict Hygiene Management for All Staff - Staff undergo temperature checks upon reporting to work and monitor their health daily. - Masks are worn by all staff members. - Frequent handwashing and gargling are practiced. - Acrylic panels are installed at the front desk to prevent droplet transmission. - Staff sanitize their hands with disinfectants after entering back-office areas or using restrooms. - To maintain physical distancing, staff may refrain from escorting guests to their rooms or sharing elevators. 4. Avoiding Crowded Public Spaces - During check-in and check-out, measures will be taken to manage congestion if necessary. - To avoid crowding in dining areas, we will stagger entry times as much as possible. - Dining tables are arranged with sufficient spacing between them. [In Conclusion] If you experience symptoms such as coughing, fever, or any other health concerns during your stay, please do not hesitate to inform our staff. We are committed to ensuring a safe and comfortable stay for all our guests and appreciate your understanding and cooperation.