Sekka-kai Bettei Kagiya

1. Guidelines for Staff Behavior Staff will undergo temperature checks and disinfection upon reporting to work, with records maintained. If a staff member's body temperature exceeds 37.5°C, they will not be allowed to work. If a temperature above 37.5°C persists for three days or if they feel unwell, they must visit a hospital for testing. Depending on the test results, they may be prohibited from working and will be restricted from contact with other employees. If a staff member feels unwell during work, they must immediately contact the responsible manager of the Property for further instructions. Wearing a mask during work hours is mandatory. Additionally, hand disinfection will be performed after every customer interaction. Staff will avoid unnecessary crowding during work hours, and poorly ventilated areas will be equipped with fans. Disinfection of necessary areas within the Property High-touch areas such as doorknobs, elevator buttons, and stair railings will be disinfected every hour, with records maintained. In addition to regular room cleaning, cleaning and wiping with alcohol disinfectant will be conducted throughout the Property. Disinfectant alcohol dispensers will be installed in various locations within the Property. Guidelines may be subject to change depending on the situation. 2. Guidelines for Guests Temperature checks will be conducted for all guests upon entry. If a guest has a fever of 37.5°C or higher, they will be asked to refrain from staying or visit the nearest medical facility and follow the doctor's advice. Guests are requested to wear masks in public spaces within the Property. If a guest suddenly feels unwell during their stay, they may be isolated to avoid contact with other guests and staff. In such cases, to prevent the spread of infection, any necessary contact will primarily be handled by the responsible manager of the Property, ensuring minimal contact with other guests and staff. Additionally, information about nearby medical facilities will be prepared in advance for emergencies. Posters promoting cough etiquette and handwashing will be displayed in public spaces for guests to follow. To avoid crowding, staggered entry will be implemented. Regarding the cancellation policy, Cancellations due to personal reasons will follow the standard policy. If there is a suspicion of COVID-19 infection, the Cancellation Fee will be waived upon presentation of a medical certificate from a healthcare facility at a later date. Guidelines may be subject to change depending on the situation.