A journey where, on rugged land, I play my gentle self.

In September 2026, Hakone will welcome Japan’s first esthetic-inclusive Hotel, featuring 11 Rooms and esthetic treatments included in every accommodation Plan. All Rooms offer natural Onsen water sourced from Owakudani. In the lobby, enjoy free-flow drinks from check-in until evening. The Hotel also features a private sauna and reservable private baths. Surrounded by the volcanic landscape in a secluded setting, we offer a retreat experience that goes beyond relaxation—renewing your energy for the return to everyday life.

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Facilities and Services

See All
  • Hot spring
  • Room with Open-Air Bath
  • Spa facility
  • Fitness
Sauna / Free shuttle service
IN15:00~19:00
OUT11:00
Number of rooms11 rooms
Opening dateMar 1, 2027
PetNot allowed
Your childPermitted

[Opening in 2027] Japan’s First All-Inclusive Spa Retreat Experience a restorative stay that nourishes body and mind in Hakone / Dinner & Breakfast Included

IN 15:00~19:00
OUT 11:00
¥122,400
Dinner and Breakfast included ; 2 peopleTax included¥119,952
(USD 757.85)

[Opening in 2027] Japan’s First All-Inclusive Spa Retreat Experience a restorative stay that nourishes body and mind in Hakone / Dinner & Breakfast Included

IN 15:00~19:00
OUT 11:00
¥132,800
Dinner and Breakfast included ; 2 peopleTax included¥130,144
(USD 822.24)

[Opening in 2027] Japan’s First All-Inclusive Spa Retreat Experience a restorative stay that nourishes body and mind in Hakone / Dinner & Breakfast Included

IN 15:00~19:00
OUT 11:00
¥134,400
Dinner and Breakfast included ; 2 peopleTax included¥131,712
(USD 832.15)

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Introduction of the Accommodation

Exterior
Lobby
Exterior
Lobby
A Stay That Fulfills Everything

From the moment you check in, your stay becomes a treatment. At our Hotel, experiences that nourish both body and mind—including spa treatments and dining—are included in your stay. No special arrangements are needed; step away from everyday life, let go of your thoughts, and simply surrender to the moment. ANDO HOTEL RETREAT is Japan’s first spa-inclusive Hotel.

Facilities and Equipment of Accommodation

  • The room
    The room

Basic Information

TaxesUnder Hakone Town regulations, guests aged 12 and over are required to pay a Hot Spring Tax of JPY 150 per person per night. *Elementary school children are exempt even if they are 12 years old. Payment will be collected on site. Thank you for your understanding.
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay / Debit card
Pets
Not allowed
BreakfastThere is no information about breakfast.
Your child
You can stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • ○ Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • ○ Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • ○ Spa facility
  • ○ Fitness
  • ○ Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
Available
Fitness gym
Business Hours
07:00~22:00
Final admission time
21:00
Fee(Guest)
Free
Fee(Non-guest)
---
Age restriction
Room with Open-Air Bath
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Add water)
Remarks
Spring quality and benefits

Acidic calcium sulfate/chloride Onsen

Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic gastrointestinal disorders, hemorrhoids, sensitivity to cold, recovery after illness, fatigue relief and recuperation, and health promotion.

SaunaAvailable
Hot stone spaNone

Reviews

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

There are no reviews available.

Access Information

Address
Kanagawa Prefecture1322-2 Gora, Hakone-machi, Ashigarashimo-gun
TEL:+81-460-83-9977

By Car
From Tokyo:
Tomei Expressway → Atsugi IC → Odawara-Atsugi Road → Odawara-Nishi IC
→ via Route 1 (approx. 90 minutes)

From Osaka:
Tomei Expressway → Gotemba IC
→ Route 138 → via Route 1 (approx. 2 hours 30 minutes)

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
11 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Available (Free)We offer pick-up service to Gora Station. *Reservation required / Pick-up hours: 2:00 PM–6:00 PM*

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