Guest Reviews & Impressions for Lake Shikotsu Tsuruga Bessou Kohaku no Sho

• 5.00

  旬スズキ

  Date Posted: 8/15/2026

  Grand Opening — Perfect for Families

  We stayed two days after the memorable grand opening. The Facility, amenities, and meals were all of excellent quality, and we were very satisfied. As it was right after opening, there were a few moments when the staff seemed slightly inexperienced, but we received heartfelt hospitality that more than made up for it, and it became a wonderful memory for our whole family.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5

  • 8/12/2026～
  • 3 people 1 room
  • [Deluxe Twin with Onsen Bath]
  • Includes breakfast and dinner

  Reply from the Facility

  Thank you very much for choosing our Hotel from among many options and for your kind words. We also sincerely apologize for the delay in replying to your Review. We are truly delighted that you stayed with us shortly after our grand opening and that you rated our Facility and cuisine so highly. At the same time, we sincerely apologize that there were moments during your stay when our staff may have seemed inexperienced. We take your feedback seriously and will continue working to improve our service. Even so, we are deeply grateful for your generous evaluation of our “heartfelt hospitality,” and it brings us immeasurable joy to know that your family made wonderful memories with us. As time goes on, we will strive even further to become a Hotel that satisfies every guest. All of us look forward to welcoming you again.

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This page only displays reviews posted on IKYU.com.