Lobby
Lobby
Example guest room
Sky Spa
Sauna
46 photos

CANDEO Hotels Kumamoto Shinshigai

Kumamoto Prefecture／3-minute walk from Karashimacho Station on the Kumamoto City Tram.
¥9,210～
No meals ; 1 personTax included¥8,750〜
(USD 55.44)

About a 3-minute walk from Karashimacho Station. A Hotel with a panoramic open-air bath, large public bath, and sauna.

An exceptional location in the heart of the new town. A refined space designed for your own sense of comfort and relaxation. Breakfast that lets you freely choose the combinations your mind and body crave. A one-of-a-kind 4-star Hotel, where you can unwind in an open-air bath closest to the starry sky.

Reviews

(2)
The facility's overall score is hidden because the specified number of cases has not been reached.

Facilities and Services

See All
  • Room with Open-Air Bath
Open-air bath / Large public bath / Sauna / Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store.
IN15:00～29:00
OUT11:00
Number of rooms380 rooms
PetNot allowed
Your childPermitted

Photo

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Double Room (Single Occupancy)
  • Double
  • 18㎡
  • Capacity 1 person

[Early Bird 45] Save by booking at least 45 days in advance! Relax and unwind with our sauna and large public bath. (No Meals Included)

IN 15:00～29:00
OUT 11:00
¥9,210～
No meals ; 1 personTax included¥8,750〜
(USD 55.44)

[Early Bird 28] Save with a Reservation made at least 28 days in advance! Relax and unwind with our sauna and large public bath. (No Meals Included)

IN 15:00～29:00
OUT 11:00
¥9,547～
No meals ; 1 personTax included¥9,070〜
(USD 57.46)
Business Desk Double (Single Occupancy)
  • Double
  • 18㎡
  • Capacity 1 person

[Early Bird 45] Save by booking at least 45 days in advance! Relax and unwind with our sauna and large public bath. (No Meals Included)

IN 15:00～29:00
OUT 11:00
¥9,210～
No meals ; 1 personTax included¥8,750〜
(USD 55.44)

[Early Bird 28] Save with a Reservation made at least 28 days in advance! Relax and unwind with our sauna and large public bath. (No Meals Included)

IN 15:00～29:00
OUT 11:00
¥9,547～
No meals ; 1 personTax included¥9,070〜
(USD 57.46)
King (Single)
  • Double
  • 21㎡
  • Capacity 1 person

[Early Bird 45] Save by booking at least 45 days in advance! Relax and unwind with our sauna and large public bath. (No Meals Included)

IN 15:00～29:00
OUT 11:00
¥9,594～
No meals ; 1 personTax included¥9,115〜
(USD 57.75)

[Early Bird 28] Save with a Reservation made at least 28 days in advance! Relax and unwind with our sauna and large public bath. (No Meals Included)

IN 15:00～29:00
OUT 11:00
¥9,945～
No meals ; 1 personTax included¥9,448〜
(USD 59.86)

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Introduction of the Accommodation

Front Desk

So you can shine even brighter

This large flagship Facility is located at the gateway connecting Kumamoto City’s main commercial hub, the Arcade Shopping Street, with the Sakuramachi District Redevelopment Complex, which opened in September 2019. It is a 12-story property (Floors 3–12 / total 380 rooms) situated in a key area for travel between these new and established shopping districts. Kumamoto Castle, a symbol of the city, is about a 15-minute walk away, and Kumamoto Station is an 11-minute ride by streetcar—ideal for both sightseeing and business trips.

Sky Spa
Sky Spa
Sky Spa
Sky Spa
Sky Spa
Sky Spa
Sky Spa
Sky Spa
Sky Spa
Sky Spa
Sky Spa

From the Sky Spa on the top floor (12th floor, 60 meters above sea level), you can enjoy views of Kumamoto Castle and the cityscape of Kumamoto. A unisex sauna with an automatic löyly system is available. You can smoothly repeat the cycle of the panoramic open-air bath, sauna, cold plunge pool, and outdoor relaxation. The sauna rooms measure 15 m² for men and 10 m² for women, accommodating up to 16 men and 7 women. Part of the sauna wall is made of glass, offering a clear view over the panoramic open-air area and creating an airy, open feel.

Guest Room
Guest Room

Relax in a refined space, with beds designed for exceptional sleep and guest rooms filled with thoughtful touches throughout.

12th Floor Restaurant (Sky Lounge)
12th Floor Restaurant (Sky Lounge)

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant

Basic Information

TaxesUnder local regulations, for stays on or after July 1, 2026, an Accommodation Tax will be collected separately on site as follows, including for guests who have prepaid. (The above amount does not include the Accommodation Tax.) Per person per night: JPY 200 (tax)
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastBuffet-style breakfast 6:30–10:00 (last entry 9:30) *During busy periods, seating may be limited to 45-minute time slots. 12th-floor restaurant Adults: JPY 2,300 (JPY 2,530 incl. tax) Elementary school children: JPY 1,500 (JPY 1,650 incl. tax) Ages 3 to under elementary school age: JPY 1,000 (JPY 1,100 incl. tax) Under age 3: Free
Your child
You can stay.
Children of elementary school age or younger may be accepted under Child Sharing Existing Bedding, up to the Room’s maximum occupancy. (Child Sharing Existing Bedding Facility Fee) 0 years old to preschool age: Free (please bring towels, toothbrushes, nightwear, etc.) Elementary school students: JPY 2,000 (JPY 2,200 incl. tax) *Children’s amenities included If you wish for an elementary school child to share existing bedding, please make the Reservation as an infant/young child sharing existing bedding. When making a Reservation for an infant/young child sharing existing bedding, please do not include them in the guest count.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • × Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • × Electric kettle
  • × Tea set (free)
  • × Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • ○ Rooms with open-air baths available
  • ○ Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
15:00~11:00
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
[Facility] Women: Open-air bath, indoor bath, cold-water bath, loyly sauna Men: Open-air bath, indoor bath, cold-water bath, loyly sauna [Hours of Use] 15:00–11:00 the next day *The sauna is unavailable from 2:00 to 6:00.* [Notes] - Please refrain from use by children who are not yet toilet trained. - Guests with tattoos are required to use tattoo cover stickers. - Guests aged 7 and over must use the baths separated by gender. - To block views from outside, privacy film is applied for both men’s and women’s areas.
Open-air bath
The number of Open-air bath
2
Business Hours
15:00~11:00
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
Room with Open-Air Bath
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
SaunaAvailable
Hot stone spaNone

Reviews

The overall facility score is not displayed because the required number of reviews has not been reached.

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kumamoto Prefecture8-7 Shinshigai, Chuo Ward, Kumamoto City
TEL：+81-96-327-8480

From JR Kumamoto Station, take the Kumamoto City Tram (Line A or B) to Karashimacho Stop; a 3-minute walk from there.

Parking Information
None◇Partner Parking◇

Terrace 87 Parking
Adjacent to the Hotel
Fee: JPY 1,300 per night (15:00–11:00 the next day)
Re-entry allowed *However, vehicles cannot exit/enter and luggage cannot be loaded/unloaded from 23:00 to 7:00.

Kumamoto City Karashima Park Underground Parking
Public parking (Reservation not available)
Address:
B1, 1 Karashima-machi, Chuo-ku, Kumamoto City
Fee: JPY 1,100 per night (14:00–11:00 the next day)
No re-entry allowed

*Additional fees apply outside the above hours.
For details, please check the parking facility’s website.

Pickup and drop-off information
Unavailable

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