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- CANDEO Hotels Kumamoto Shinshigai
About a 3-minute walk from Karashimacho Station. A Hotel with a panoramic open-air bath, large public bath, and sauna.
An exceptional location in the heart of the new town. A refined space designed for your own sense of comfort and relaxation. Breakfast that lets you freely choose the combinations your mind and body crave. A one-of-a-kind 4-star Hotel, where you can unwind in an open-air bath closest to the starry sky.
Reviews
Facilities and Services
See All- Room with Open-Air Bath
| IN | 15:00~29:00 |
|---|---|
| OUT | 11:00 |
| Number of rooms | 380 rooms |
| Pet | Not allowed |
| Your child | Permitted |
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Introduction of the Accommodation

So you can shine even brighter
This large flagship Facility is located at the gateway connecting Kumamoto City’s main commercial hub, the Arcade Shopping Street, with the Sakuramachi District Redevelopment Complex, which opened in September 2019. It is a 12-story property (Floors 3–12 / total 380 rooms) situated in a key area for travel between these new and established shopping districts. Kumamoto Castle, a symbol of the city, is about a 15-minute walk away, and Kumamoto Station is an 11-minute ride by streetcar—ideal for both sightseeing and business trips.










From the Sky Spa on the top floor (12th floor, 60 meters above sea level), you can enjoy views of Kumamoto Castle and the cityscape of Kumamoto. A unisex sauna with an automatic löyly system is available. You can smoothly repeat the cycle of the panoramic open-air bath, sauna, cold plunge pool, and outdoor relaxation. The sauna rooms measure 15 m² for men and 10 m² for women, accommodating up to 16 men and 7 women. Part of the sauna wall is made of glass, offering a clear view over the panoramic open-air area and creating an airy, open feel.

Relax in a refined space, with beds designed for exceptional sleep and guest rooms filled with thoughtful touches throughout.

Facilities and Equipment of Accommodation
- The room
- Restaurant
Basic Information
| Taxes | Under local regulations, for stays on or after July 1, 2026, an Accommodation Tax will be collected separately on site as follows, including for guests who have prepaid. (The above amount does not include the Accommodation Tax.) Per person per night: JPY 200 (tax) |
|---|---|
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay |
| Pets | Not allowed |
| Breakfast | Buffet-style breakfast
|
| Your child | You can stay. Children of elementary school age or younger may be accepted under Child Sharing Existing Bedding, up to the Room’s maximum occupancy.
(Child Sharing Existing Bedding Facility Fee)
0 years old to preschool age: Free (please bring towels, toothbrushes, nightwear, etc.)
Elementary school students: JPY 2,000 (JPY 2,200 incl. tax) *Children’s amenities included
If you wish for an elementary school child to share existing bedding, please make the Reservation as an infant/young child sharing existing bedding.
When making a Reservation for an infant/young child sharing existing bedding, please do not include them in the guest count. |
| Room service | Not available |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | None |
| Fitness gym | None |
| Public Bath |
|
| Open-air bath |
|
| Room with Open-Air Bath |
|
| Sauna | Available |
| Hot stone spa | None |
Reviews
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
There are no reviews available.
Access Information
Kumamoto Prefecture8-7 Shinshigai, Chuo Ward, Kumamoto City
TEL:+81-96-327-8480
From JR Kumamoto Station, take the Kumamoto City Tram (Line A or B) to Karashimacho Stop; a 3-minute walk from there.
- Parking Information
- None◇Partner Parking◇
Terrace 87 Parking
Adjacent to the Hotel
Fee: JPY 1,300 per night (15:00–11:00 the next day)
Re-entry allowed *However, vehicles cannot exit/enter and luggage cannot be loaded/unloaded from 23:00 to 7:00.
Kumamoto City Karashima Park Underground Parking
Public parking (Reservation not available)
Address:
B1, 1 Karashima-machi, Chuo-ku, Kumamoto City
Fee: JPY 1,100 per night (14:00–11:00 the next day)
No re-entry allowed
*Additional fees apply outside the above hours.
For details, please check the parking facility’s website.
- Pickup and drop-off information
- Unavailable
Frequently Asked Questions
What are the check-in and check-out times?
Check-in 15:00~29:00 Check-out 11:00
What kind of facilities and features are available?
There are the following facilities and features. Rooms with open-air baths available・Open-air bath・Large public bath・Sauna・Within a 5-minute walk from the station・Within a 5-minute walk to the convenience store.
I would like to know the access information.
From JR Kumamoto Station, take the Kumamoto City Tram (Line A or B) to Karashimacho Stop; a 3-minute walk from there.
Is parking available?
There is no parking.
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. For more details, please refer to the room and plan information.
Is there a sauna?
Yes, there is.
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