Exterior
Example guest room
Restaurant
Lounge
Onsen
134 photos

Mercure Miyagi Zao Resort & Spa

Miyagi Prefecture／Katta District
¥11,890～
No meals ; 2 peopleTax included¥9,572〜
(USD 60.64)

A Resort Hotel on a highland plateau with sweeping views of the majestic Zao Mountain Range

Escape the city and stay at a Resort Hotel surrounded by the great outdoors, where you can experience the four seasons of Miyagi Zao. Use the Hotel as your base to enjoy activities such as trekking, local crafts, and skiing. Soothe travel fatigue with a relaxing soak in the historic Togatta Onsen. ■ Lounge access included for all guest rooms. Enjoy sparkling wine, beer, and other alcoholic beverages, as well as coffee, juice, herb-infused water, other soft drinks, and snacks. ■ An “All-Inclusive” stay to enjoy at your own pace. Our Hotel offers an all-inclusive plan that includes dinner and breakfast in the Accommodation Fee, along with drinks at the buffet restaurant and lounge, Onsen access, and activities. From the calming scents that welcome you on arrival to dining and activities throughout your stay, fully enjoy the area’s nature, culture, and traditions whenever you like. ■ Rooms for guests staying with dogs are available only in our Dog-Friendly Twin Room type. *Some drinks and activities are available for an additional fee. Lunch is not provided. *In addition to our all-inclusive option (dinner & breakfast included), we also offer plans with breakfast included or No Meals Included Plan(s).

4.05(529)
  • I stayed for a Multiple Night Stay.

    This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip.After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied.Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room.I'd like to visit again.

    GELCO 8/26/2026
  • Enjoy an all-inclusive stay!

    From arrival to departure, we fully enjoyed the all-inclusive experience. After checking in from the hot outdoors, the beer we had right away in the lounge was amazing. Dinner was a relaxing time with international cuisine and delicious drinks. The Onsen features two large open-air baths, perfect for unwinding. After dinner, the lounge offers sake, shochu, and local cream cheese. Breakfast also had such a wide variety that we ended up eating until we were full again. This is a Hotel you’ll want to visit again.

    ぼたんちゃんと！ 7/13/2026

Facilities and Services

See All
  • Hot spring
  • Pet-friendly
Open-air bath / Large public bath / Sauna / Indoor pool / Free shuttle service
IN15:00～23:00
OUT11:00
Number of rooms312 rooms
PetPermitted
Your childPermitted

Photo

See All
Classic Twin
Classic Twin
  • Twin
  • 36㎡
  • Capacity 1~4 people

[Early Bird Discount 15 Days] Enjoy Onsen and Lounge - Simple Stay in the Majestic Nature of Zao ＜No Meals Included＞

IN 15:00～23:00
OUT 11:00
¥11,890～
No meals ; 2 peopleTax included¥9,572〜
(USD 60.64)

[Early Bird Discount 7 Days] Enjoy Onsen and Lounge - Simple Stay Amidst the Majestic Nature of Zao <No Meals Included>

IN 15:00～23:00
OUT 11:00
¥12,464～
No meals ; 2 peopleTax included¥10,032〜
(USD 63.56)
Japanese-style Room
Japanese-style room
  • Japanese-style Room
  • 36㎡
  • Capacity 1~4 people

[Early Bird Discount 15 Days] Enjoy Onsen and Lounge - Simple Stay in the Majestic Nature of Zao ＜No Meals Included＞

IN 15:00～23:00
OUT 11:00
¥11,890～
No meals ; 2 peopleTax included¥9,572〜
(USD 60.64)

[Early Bird Discount 7 Days] Enjoy Onsen and Lounge - Simple Stay Amidst the Majestic Nature of Zao <No Meals Included>

IN 15:00～23:00
OUT 11:00
¥12,464～
No meals ; 2 peopleTax included¥10,032〜
(USD 63.56)
Japanese-Western Style Room
Classic Twin (Japanese-Western style room)
  • Japanese-Western room
  • 36㎡
  • Capacity 1~5 people

[Early Bird Discount 15 Days] Enjoy Onsen and Lounge - Simple Stay in the Majestic Nature of Zao ＜No Meals Included＞

IN 15:00～23:00
OUT 11:00
¥14,040～
No meals ; 2 peopleTax included¥11,292〜
(USD 71.54)

[Early Bird Discount 7 Days] Enjoy Onsen and Lounge - Simple Stay Amidst the Majestic Nature of Zao <No Meals Included>

IN 15:00～23:00
OUT 11:00
¥14,740～
No meals ; 2 peopleTax included¥11,852〜
(USD 75.09)

Best-Selling Stays

Affordable Accommodation With Delicious Meals

Accommodation Suitable For Large Groups

Accommodation For Multiple Night Stay During Year-End And New Year

Convenient Accommodation For Famous Mountain Sightseeing

Introduction of the Accommodation

Exterior

Create new family memories amid the great natural beauty of Zao.

Escape the city bustle and stay at this Resort Hotel surrounded by magnificent nature, where you can experience the four seasons of Miyagi Zao. Use the Hotel as your base to enjoy activities such as trekking, local crafts, and skiing. Soothe your travel fatigue and relax in the historic Togatta Onsen.

Sample Meal Options

Enjoy at your own pace with our all-inclusive plan.

The all-inclusive plan includes dinner, breakfast, and drinks and snacks in the lounge. Enjoy to your heart’s content from check-in to check-out. *Some drinks and activities are available for an additional fee. Please note that lunch is not provided.

Sample Drinks

All staying guests can use it free of charge.\nA lounge to enjoy at any time of day.

We offer a lounge available to all guests staying at the Accommodation. In the lounge, we provide complimentary snacks and drinks, including sparkling wine, beer, coffee, tea, herbal water, and other soft drinks. Offerings vary by time of day, so please feel free to visit at different times.

Ragu
Ragu / Evening Social

A space where you can feel calm, comfort, and relaxation the moment you step into the Hotel. In the lounge, you can unwind with a glass of sparkling wine or beer, or enjoy soft drinks such as coffee, tea, and herb-infused water. Please spend a special moment as you imagine your stay. Hours: 14:30–17:30 *Hours are subject to change without notice. Please contact the Hotel or check with the front desk on the day of your visit.

Just a moment.
Chotto / Nightcap

Savor a little more of your evening before bed while traveling. Enjoy a luxurious moment where you can experience the local history and culture in “one bite.” Relax as you like—reminisce over your trip with your favorite drink and a local specialty, or enjoy conversation with cherished companions. Hours: 20:00–22:00 *Hours are subject to change without notice. Please contact the Hotel or check with the front desk on the day of your visit.*

Room
Room

Zao’s magnificent natural surroundings. A gentle flow of time and a relaxing space Spacious guest rooms of 36 m² or more and the beautiful views from your room invite you on a journey to experience the changing seasons, the scent of the breeze, new discoveries that enrich life, and unforgettable moments yet to come. Enjoy the radiant morning sun and truly exceptional views.

Sample Meal Options
Restaurant

Savor the seasonal bounty of Miyagi Zao in a buffet style. Enjoy a wonderful dining experience at our buffet restaurant, featuring excellent dishes made with local ingredients in an elegant, refined setting. Taste the region’s specialties and create unforgettable travel memories through flavor. Relax and unwind in a comfortable, peaceful atmosphere.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Notice from the Accommodation

  • Marshmallow

    Campfire & Toasted Marshmallow Experience

    Under the clear night sky, we host an Accommodation guest-only bonfire event in the courtyard: “Roasted Marshmallow Experience.”
    Spend a special evening unique to your trip, surrounded by the crackle of burning logs and the warm glow of flickering flames.
    The dreamy atmosphere created by the starry sky and bonfire is so beautiful you’ll want to capture it in photos.
    Please enjoy fluffy, sweet marshmallows roasted over the fire.
    Sharing time around the bonfire with family, friends, or loved ones will surely become a memorable part of your journey.
    Enjoy a relaxing moment in our courtyard while feeling close to Zao’s nature.

    Event Dates
    ● August
    01 (Sat), 08 (Sat), 09 (Sun), 15 (Sat), 22 (Sat), 29 (Sat)
    *Schedule subject to change
    ● September
    05 (Sat), 12 (Sat), 19 (Sat), 20 (Sun), 21 (Mon)
    *Schedule subject to change
    ● October
    03 (Sat), 10 (Sat), 11 (Sun), 17 (Sat), 24 (Sat), 31 (Sat)
    *Schedule subject to change

  • [Fridays Only in October] Ishikoshi Brewery Special Pop-Up Booth

    Every Friday in October, a special booth by Ishikoshi Jozo from Tome City, Miyagi Prefecture will be set up in the lounge.
    In addition to our regular offerings—Sawanizumi sake and Kiman shochu—we will also serve Sawanizumi Junmai “Gin no Iroha” during this period.
    A representative from Ishikoshi Jozo will be on hand to introduce each drink’s flavor profile and their dedication to brewing.
    Enjoy a long autumn evening while chatting with the brewer.


    Dates
    Friday, October 2, 9, 16, 23, and 30, 2026

    Location
    1F Lounge

    Time
    20:00–22:00


    Notes
    * Alcohol will not be served to guests under 20 years of age.
    * Available brands may change depending on supply conditions.
    * Event times and content are subject to change or cancellation without notice.

Basic Information

TaxesFor stays on or after January 5, 2025, the Hot Spring Tax is included in the accommodation fee, so no payment of the Hot Spring Tax is required at the Hotel.
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Permitted
The Room types listed below are pet-friendly.* Pets are not permitted in other Room types. ● Dog-Friendly Twin Pet-friendly Western-style Rooms are for dogs only.
Breakfast■Breakfast Buffet Enjoy local specialties perfect for the morning, along with dishes made with over 60 ingredients. Hours: 7:00–9:30 Price: JPY 3,200 ■Dinner Buffet Spend an elegant evening with over 40 dishes and carefully selected local specialties. Enjoy free-flow beer, wine, soft drinks, and more. Hours: 17:30–21:00 Price: JPY 8,000
Your child
You can stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • × Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • × Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • ○ Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • ○ Indoor pool
  • × Outdoor pool
  • ○ Pet-friendly
  • × Spa facility
  • × Fitness
  • ○ Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Indoor pool
Available period
7/18/2026~9/23/2026
Business Hours
14:00~21:00
Final admission time
20:30
Fee（Guest）
Free
Fee（Non-guest）
Paid ¥1,500
Children's pool
Available
Age restriction
Pool shape
Rectangular
Pool size


■Indoor pool for rainy days (summer only) Hours vary by day of the week and season Closed on August 31 *Please check the Hotel website for operating dates and hours.*
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
---
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Large Public Bath / Open-Air Bath / Sauna Hours: 15:00–23:00 / 6:00–10:00 *Last admission is 30 minutes before closing.*
Open-air bath
The number of Open-air bath
2
Business Hours
---
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Hours of Operation 3:00 PM–11:00 PM / 6:00 AM–10:00 AM *Last entry 30 minutes before closing*
Spring quality and benefits

Hypotonic Neutral High-Temperature Onsen

Neuralgia / Burns / Skin conditions / Arteriosclerosis / Muscle pain / Joint pain / Frozen shoulder / Motor paralysis / Bruises / Sprains / Chronic digestive disorders / Hemorrhoids / Sensitivity to cold / Fatigue recovery / Convalescence after illness / Cuts

SaunaAvailable
Hot stone spaNone
OthersThe following QR code payment methods are available at the Hotel front desk. PayPay, au PAY, J-Coin Pay, d Payment, Merpay, Bank Pay, Alipay+, WeChat Pay

Reviews

Overall Score
4.05
(529)
  • Rooms & Amenities
    3.95
  • Facility
    3.91
  • Hospitality & Service
    4.16
  • Meals
    4.06
  • Onsen & Bath
    4.17
  • Satisfaction
    4.03

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Miyagi Prefecture1-1 Oniishihara, Togatta Onsen, Zao-machi, Katta-gun
TEL：+81-224-34-3600

About 60 minutes by car from Shiroishi-Zao Station
About 40 minutes from Shiroishi IC or Murata IC

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
275 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Available (Free)■From Sendai Station
Please use the Miyagi Kotsu express bus.

Our Hotel offers a Shuttle Service using the express bus operated by Miyagi Kotsu between Sendai Station and the Hotel.
Guests staying at our Hotel may ride free of charge when boarding at the times listed below (the fare is covered by the Hotel).
Boarding at times other than those designated as free of charge will be at the guest’s expense.

[Depart Sendai Station Stop No. 33 → To the Hotel]
Daily: 14:08, 15:33

[Depart the Hotel → To Sendai Station]
Daily: 10:00, 11:30

Route: Sendai Station (West Exit, Stop No. 33) – Mercure Miyagi Zao Resort & Spa (via Tohoku Expressway)
Travel time: Approx. 70 minutes (may be delayed depending on traffic conditions.)

* Reservations required no later than 16:00, three days in advance. Please contact the Hotel directly to book.
* Each service is limited to 20 seats; reservations will close once capacity is reached.
* Departures from Sendai Station leave from Bus Stop “No. 33” (formerly in front of Sakura no Hyakkaten).
* The Sendai-to-Hotel service is available only for guests on their arrival date, and the Hotel-to-Sendai service only for guests on their departure date.
* Depending on your Plan or travel agency, this service may not be available free of charge.

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