BELLUSTAR TOKYO, A Pan Pacific Hotel

~For a Safe and Comfortable Stay~ At our Hotel, we prioritize the health and safety of our guests and Hotel staff. We are actively implementing measures to prevent "droplet transmission" and "contact transmission," as well as promoting "social distancing" to maintain a safe distance between individuals. Additionally, we are enhancing hygiene standards within the Hotel. We are committed to providing a safe and comfortable space where all our guests can enjoy their precious and happy moments. [Measures Taken by the Hotel] (Entire Hotel) In public spaces within the Hotel, we have increased the frequency of disinfection for high-touch areas and have placed disinfectant solutions at multiple locations for guest use. - Disinfection of high-touch areas such as pens, cash trays, counters, elevator buttons, etc. - Removal of some sofas and disinfection of the remaining sofas - Installation of protective guards at counters or staff wearing face shields in face-to-face interactions - Use of cash trays for handling money and cards instead of direct hand-to-hand exchange - Ensuring proper ventilation (Guest Rooms) We provide hygienic guest room spaces by thoroughly disinfecting high-touch areas during cleaning and ensuring air circulation through the room's air conditioning system. - Thorough disinfection of high-touch areas such as light switches, door handles, and various remote controls - Disinfection of unused linens, amenities, and trash bins - Disinfection of cushions [Measures for Our Employees] - Mandatory mask-wearing during commuting and working hours - Thorough hand disinfection at employee entrances, frequent handwashing, disinfection, and gargling during work - Mandatory temperature checks before reporting to work; employees with a fever of 37.5°C or higher or feeling unwell are required to stay home - Reporting the health condition of cohabiting family members - Regular disinfection and ventilation of offices and shared Facilities - Adjusting layouts in employee cafeterias and break rooms to maintain distance between employees, avoid face-to-face seating, and limit the number of people [Requests to Our Guests] - Please cooperate with temperature checks upon entering the Property. (Guests with high fever or feeling unwell may be asked to refrain from using the Facility.) - Please wear masks, disinfect your hands, and maintain social distancing. - Guests staying overnight may be asked about their previous travel destinations. - For group visits, we kindly ask for one representative to handle check-in and check-out. - If you feel unwell while using the Property's Facilities, please inform us immediately.