HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

~For a Safe and Comfortable Stay~ At our accommodation, the health and safety of our guests and staff are our top priorities. We actively implement measures to prevent "droplet transmission" and "contact transmission," as well as maintain "social distancing" to ensure a safe environment. We have strengthened hygiene standards throughout the facility. We strive to provide a secure and comfortable space for all guests to enjoy their precious time with peace of mind. [Measures Taken by Our Accommodation] (Entire Facility) We have increased the frequency of disinfection in public areas where guests frequently touch surfaces, and multiple hand sanitizers are available throughout the facility. - Disinfection of frequently touched items such as pens, cash trays, counters, elevator buttons, etc. - Removal of some sofas and disinfection of those in use - Installation of protective shields at counters or staff wearing face shields in face-to-face interactions - Use of cash trays for handling money or cards instead of direct hand-to-hand exchange - Ensuring proper ventilation (In Guest Rooms) To maintain hygienic guest room spaces, we thoroughly disinfect frequently touched areas during cleaning and promote air circulation through room ventilation systems. - Thorough disinfection of light switches, door handles, remote controls, etc., which are often touched by guests - Disinfection of unused linens, amenities, trash bins, etc. - Disinfection of cushions [Measures for Our Staff] - Mandatory mask-wearing during work hours including arrival/departure times - Regular handwashing/disinfecting/gargling during shifts; mandatory hand sanitization at staff entrances - Temperature checks before shifts; employees with fevers above 37.5°C or feeling unwell must stay home - Reporting on family members' health conditions living together - Regular disinfection/ventilation in offices/shared facilities - Adjustments in employee dining/rest areas to maintain distance between individuals; non-facing layouts implemented along with capacity limits [Requests for Guests] - Please cooperate with temperature checks upon entry (guests with high fever or feeling unwell may be denied access). - Wear masks at all times within the facility; sanitize hands regularly; practice social distancing. - For staying guests: prior travel history may be confirmed upon check-in. - If traveling in groups: only one representative is requested to handle check-in/check-out procedures. - Should you feel unwell while using any part within premises kindly inform us immediately!