As of May 8, 2023, COVID-19 has been reclassified in Japan as a Category 5 infectious disease.
In accordance with this change, our hotel will continue or revise certain preventive measures.
We kindly ask for your understanding and cooperation.
[Requests to Guests]
- To ensure a safe and comfortable stay for all guests, we ask that you sanitize your hands upon arrival.
- If you are feeling unwell, please cooperate with cough etiquette such as wearing a mask.
- If you have symptoms such as fever, cough, shortness of breath, or fatigue before visiting our hotel, please refrain from coming.
[Hygiene Management in Public Areas]
1. Installation of Sanitizer
Sanitizer is available at the front desk, lobby, restaurant, and near the elevators to provide an environment that is easy for guests to use.
2. Regular Disinfection
- In guest rooms, doorknobs, handrails, washbasins/sinks, and toilets are thoroughly cleaned using disinfectant.
- Guest rooms are ventilated regularly.
- Doors, elevator buttons/controls (buttons), escalator handrails (railings), restroom doors (and similar high-touch areas) are disinfected using disinfectant agents/solutions/disinfectants/disinfectant cleaner/disinfecting agents/solutions/disinfectants/disinfectant cleaner?
3. Mask Wearing by Staff During Service
- For the health and safety of our guests and public hygiene considerations (public health), service staff will continue to wear masks for the time being (until further notice).
[Measures in Dining Areas]
- Tables in dining areas are cleaned with disinfectant after each use/after meals.
- In buffet areas/buffet venues/buffet dining area(s), serving tongs are replaced every 30 minutes.
- Disposable gloves are provided in the buffet area(s).
[Measures for Employees]
- Employees take their temperature when reporting to work and monitor their health daily.
- Frequent handwashing and gargling are encouraged/practiced.
Sanitizer is provided so employees can disinfect their hands after entering back-of-house areas/offices/back offices/back-of-house spaces? , and after using restrooms/toilets/washrooms.
*Please note that these measures may be improved or changed depending on future circumstances.*