Approximately a 3-minute walk from Gora Station. Enjoy a private open-air bath with views of Mt. Myojogatake.
“Play with the beauty of Japan” is our concept—an Accommodation where you can savor fine cuisine and breathtaking views. Enjoy welcome services at our footbath bar, as well as a private hot-stone sauna and open-air bath, a women’s powder room, and more. In a luxurious private space filled with the warmth of wood, immerse yourself in Hakone’s nature to your heart’s content while enjoying exquisite cuisine that delights all five senses and the heartfelt hospitality unique to a Japanese Ryokan.
I stayed in the Moon Room on a solo trip.Due to various circumstances, I made a Reservation after 5:00 PM on the day of arrival, and with the same-day discount it was a great deal.Since my expected arrival time was set for 10:00 PM, the Accommodation contacted me, and their warm and kind response raised my expectations.I arrived just before the welcome drink service ended.Soaking in the iconic footbath, I enjoyed sparkling wine poured generously.The Room was more than spacious enough for one person, and although I initially thought the Onsen on the terrace might be small from the photos, it was also plenty for one.It’s a circulated bath from Kiga Onsen, but for someone like me who prefers hotter water, it was just right—and it warmed me up so much that I started sweating.The door from the Room to the terrace is accordion-style, so after daybreak I left it fully open all morning—it felt wonderful.The open-air bath at the large public bath uses free-flowing spring water from Owakudani.As someone who likes Kusatsu and Manza, I felt the sulfur scent was mild, but I still really enjoyed the milky-white water.However, it was unpleasant to have long hairs and fallen leaves cling to my body.In addition to the powder corner in the large public bath area, there is also a separate powder room with a ReFa hair dryer, a Panasonic hair iron, and a Panasonic facial steamer. Since I had been considering buying them anyway, it was great to be able to try them out.(For reference, the hair dryers in the large public bath were Dyson.)There were many negative Reviews online so I felt nervous until actually staying here, but it turned out to be a very satisfying stay.I’m also interested in one of their higher-category detached Rooms (annex), so I’d love to visit again.
うきうきるき 6/24/2026This was my first time staying in the detached guest room at Kifuu (1202). The Room felt very clean, and the service that lets you grind your own coffee was a delightful experience you don’t usually get. I enjoyed it as my morning coffee, and with the lush green mountains visible from the Room, it tasted even better and helped me truly relax. The meals are creative kaiseki, so they have a relaxed, unpretentious feel that I personally like. In particular, the eel kabayaki with creamy miso dressing served as an appetizer was uniquely original—something you can’t find elsewhere—and it made me want seconds. The large public bath also exceeded expectations: you can enjoy two types of Onsen (Owakudani and Kiga Onsen) in one visit, which was perfect for someone like me who wants to try everything. Many of the staff appeared to be from overseas, but everyone welcomed us with warm smiles and has clearly studied Japanese well, so it didn’t bother me at all. If anything, their hospitality felt stronger than that of some Japanese staff elsewhere. If I had to mention a couple of points: the main building is quite far from the Room. That’s part of staying in a detached unit, but elderly guests or anyone with mobility issues should be aware. Also, the private open-air bath in the guest room was smaller than expected. I chose this Room because photos made it look like two people could bathe together comfortably, but it was really only spacious enough for one person to soak and relax—so my hope didn’t quite come true. It’s best to confirm with the Accommodation in advance. Overall, I think it’s a very good Accommodation.
Nおけ 6/25/2026
Facilities and Services
See All- Hot spring
- Room with Open-Air Bath
- Spa facility
- Accessibility
| IN | 15:00~18:00 |
|---|---|
| OUT | 10:00 |
| Number of rooms | 34 rooms |
| Pet | Not allowed |
| Your child | Permitted |
Photo
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Introduction of the Accommodation






From the moment you step through the entrance, you’ll be welcomed into an extraordinary world. Greeting you is “Matsuyoi,” a light-filled footbath bar. With the theme “Play with the beauty of Japan,” we welcome you with a beautiful setting and heartfelt Japanese hospitality. Enjoy a luxurious escape with our open-air Onsen bath featuring milky white waters drawn from Owakudani Onsen, and a chef’s signature Japanese kaiseki course.






Guest Room
At Tensui Saryo, we offer 10 types of guest rooms, including detached villas. In a refined space that blends traditional Japanese beauty with modern functionality, enjoy a relaxing and peaceful stay. With our signature hospitality, we promise you a special and memorable experience.





- Welcome Services Footbath Bar: One complimentary drink (15:00–20:30) Restaurant: Snacks, soft drinks, and alcoholic beverages available (15:00–17:00) - Private Open-Air Bath / Private Hot Stone Sauna Enjoy either one free session during your stay (45 minutes per session) *Limited to once per group* - Choose Your Yukata Color (Women & Men)
Facilities and Equipment of Accommodation
- The room
- Hot Springs & Baths
- Facilities & Services
- Meal
Basic Information
| Taxes | Hot Spring Tax: 150 yen (per person aged 12 and over, per night) |
|---|---|
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay |
| Pets | Not allowed |
| Breakfast | Location: Japanese Restaurant Hanadori/ Fugetsu Time: Details will be provided at check-in |
| Your child | You can stay. Children's rates are as follows:
■ 0–2 years old: Child Sharing Existing Bedding ¥3,300 (tax included), with bedding (no meals) ¥6,050 (tax included)
■ 3–6 years old (preschoolers): 50% of the adult rate (100% for breakfast only or No Meals Included)
■ 6–12 years old (elementary school students): 70% of the adult rate (100% for breakfast only or No Meals Included)
*Please note that children are not allowed to stay in detached guest rooms. |
| Room service | Not available |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | Available Spa Salon "Gepuu" (Located in the Main Building)
(Menu Examples)
- 110-Minute Course (Face + Body):
Detox your entire body and recover your skin.
- 80-Minute Course
- 60-Minute Course (Face or Body):
A full skincare course from cleansing to finishing with lotion and serum.
*Please inquire when making a reservation as we have irregular holidays.
*As there is only one esthetician, treatments are provided one person at a time. |
| Fitness gym | None |
| Public Bath |
|
| Open-air bath |
|
| Private bath |
|
| Room with Open-Air Bath |
|
| Room with Onsen Indoor Bath |
|
| Spring quality and benefits | Sulphate spring (pH 2.5, mixed water, cloudy) Relieves fatigue, promotes health, alleviates neuralgia, joint pain, cold sensitivity, cuts, motor paralysis, bruises, sprains, hemorrhoids, chronic digestive disorders, and aids recovery after illness. ※Regarding the notation of "Gensen Kakenagashi" |
| Sauna | Available |
| Hot stone spa | AvailablePrivate stone sauna available for free The stone sauna uses precious stones with excellent negative ion and far-infrared ray generation capabilities. |
| Others | Please refer to our official website for information on our allergy policy. |
Reviews
- Rooms & Amenities3.93
- Facility3.68
- Hospitality & Service3.86
- Meals3.94
- Onsen & Bath3.80
- Satisfaction3.77
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
- 4.00GoodoDate Posted: 5/11/2026
A stylish hotel in a quiet location with delicious food Recommended for couples
Access Information
Kanagawa Prefecture1320-276 Gora, Hakone-machi, Ashigarashimo-gun
TEL:+81-570-062-302
■By Train
From Gora Station on the Hakone Tozan Railway, it is a 2-3 minute walk.
Pass through the underpass beneath the cable car tracks near Gora Post Office, and proceed straight ahead. You will see "Tensui Saryo" on your right.
■By Car
[From Tokyo Area] Approximately 1.5–2 hours
About 30 minutes from Odawara-Nishi IC on Odawara-Atsugi Road
About 30 minutes from Gotemba IC on Tomei Expressway
*For GPS Navigation*
If our facility is not registered, please search for the former name "Gora Tensui" (0460-86-1411) or "Yamanami-so" (0460-82-1211), a welfare facility in Hakone Town, as an alternative destination.
■By Taxi
Approximately 40 minutes from JR Odawara Station or about 25 minutes from Hakone-Yumoto Station on the Hakone Tozan Railway
- Parking Information
- Fee
- Free for guests
- Parking time
- During your stay *Please contact the staff if you wish to use the facilities before or after your stay.
- Parking space
- No restrictions
- Number of parking spaces
- 15 cars available outdoor
- Valet service
- Unavailable
- Pickup and drop-off information
- UnavailableThe Hotel is within walking distance from the station, so we do not usually provide Shuttle Service. However, if you have difficulty walking, please contact the Hotel. We will pick you up at the station's ticket gate exit.
Frequently Asked Questions
Please provide information about Open-air bath.
・Hot spring: Available ・Free-flowing: Available ・Cloudy hot spring water: Available ・Supplementary information: 100% natural hot spring (Heating, Adding Water) Skin-beautifying cloudy waters (Owakudani Onsen) Open-air bath with 100% free-flowing hot spring water
What are the qualities and benefits of the hot spring water?
The spring quality and efficacy of the hot spring are as follows. ・Spring quality: Sulphate spring (pH 2.5, mixed water, cloudy) ・Spring efficacy: Relieves fatigue, promotes health, alleviates neuralgia, joint pain, cold sensitivity, cuts, motor paralysis, bruises, sprains, hemorrhoids, chronic digestive disorders, and aids recovery after illness.
What kind of facilities and features are available?
There are the following facilities and features. Hot spring・Rooms with open-air baths available・Open-air bath・Free-flowing hot spring・Large public bath・Private bath・Sauna・Ganbanyoku (rock bathing)・Within a 5-minute walk from the station・Spa facility・Barrier-free
I would like to know the access information.
■By Train From Gora Station on the Hakone Tozan Railway, it is a 2-3 minute walk. Pass through the underpass beneath the cable car tracks near Gora Post Office, and proceed straight ahead. You will see "Tensui Saryo" on your right. ■By Car [From Tokyo Area] Approximately 1.5–2 hours About 30 minutes from Odawara-Nishi IC on Odawara-Atsugi Road About 30 minutes from Gotemba IC on Tomei Expressway *For GPS Navigation* If our facility is not registered, please search for the former name "Gora Tensui" (0460-86-1411) or "Yamanami-so" (0460-82-1211), a welfare facility in Hakone Town, as an alternative destination. ■By Taxi Approximately 40 minutes from JR Odawara Station or about 25 minutes from Hakone-Yumoto Station on the Hakone Tozan Railway
Is parking available?
・Fee: Free for guests ・Parking Hours: During your stay *Please contact the staff if you wish to use the facilities before or after your stay. ・Parking space: Length --- Vehicle width --- Vehicle height --- ・Number of parking spaces: 15 cars ・Valet Service: Unavailable
Please provide information about Room with Onsen Indoor Bath.
・Hot spring: None ・Free-flowing: None ・Cloudy hot spring water: None
Please provide information about Private bath.
・Hot spring: None ・Free-flowing: None ・Cloudy hot spring water: None
15:00–24:00 / 6:00–9:00 Free for guests staying overnight. You may use the two types of private open-air baths in the main building. There are two baths: an open-air oxidation-reduction bath and a microbubble bath. Is an internet connection available?
Connection is possible. ・Wi-Fi is available. For more details, please refer to the room and plan information.
Is there a sauna?
Yes, there is.
Do you have esthetic massages?
Yes, there is. Spa Salon "Gepuu" (Located in the Main Building) (Menu Examples) - 110-Minute Course (Face + Body): Detox your entire body and recover your skin. - 80-Minute Course - 60-Minute Course (Face or Body): A full skincare course from cleansing to finishing with lotion and serum. *Please inquire when making a reservation as we have irregular holidays. *As there is only one esthetician, treatments are provided one person at a time.
Do you have a rock bath?
Yes, there is. Private stone sauna available for free The stone sauna uses precious stones with excellent negative ion and far-infrared ray generation capabilities.
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![[Special Kaiseki] Exclusive Kaiseki for Adults *Image](https://www.img-ikyu.com/contents/common/image/acc7/00002357/0/org/13104594.jpg?auto=compress,format&lossless=0&fit=crop&w=200&h=200&q=30)
![[Main Building] Ōwakudani Onsen with open-air bath](https://www.img-ikyu.com/contents/common/image/acc7/00002357/0/org/12076517.jpg?auto=compress,format&lossless=0&fit=crop&w=200&h=200&q=30)

![[Main Building] Foot Bath Bar](https://www.img-ikyu.com/contents/common/image/acc7/00002357/0/org/12069760.jpg?auto=compress,format&lossless=0&fit=crop&w=200&h=200&q=30)



![[Main Building] Japanese Modern Queen Bed (example)](https://www.img-ikyu.com/contents/common/image/acc7/00002357/1/org/12077351.jpg?auto=compress,format&lossless=0&w=560&h=370)
![[Main Building] Japanese-style Room 10 Tatami (Example)](https://www.img-ikyu.com/contents/common/image/acc7/00002357/1/org/12077343.jpg?auto=compress,format&lossless=0&w=560&h=370)
![[Main Building] Western-style Twin Room with Ceramic Bath (example)](https://www.img-ikyu.com/contents/common/image/acc7/00002357/1/org/12077338.jpg?auto=compress,format&lossless=0&w=560&h=370)