Hotel Metropolitan Morioka Main Building

We extend our heartfelt sympathies to everyone affected by COVID-19. We also express our sincere gratitude to healthcare professionals and all those working to prevent the spread of infection. At Metropolitan Hotels, while fulfilling our social responsibility as a Hotel that provides momentsvery of comfort and relaxation, we place the health and safety of our guests, employees, and all others as our highest priority and are implementing infection prevention measures. ■Please wear a mask. We ask for your cooperation in wearing a mask except when eating or drinking. If you do not have a mask, please ask a member of Hotel staff. ■Please maintain social distancing. At the front desk, restaurants, and banquet halls, we are taking measures such as spacing seating to avoid crowding. In elevators, smoking rooms, and other areas, please avoid congestion when using these spaces. ■Request for alcohol hand sanitization. Alcohol-based hand sanitizer is available at the entrances to Facilities within the building (lobby, restaurants, banquet halls restrooms etc.). We ask all guests to sanitize their hands regularly. ■Please refrain from visiting if you are feeling unwell. We sincerely apologize for any inconvenience; however, if you have a fever cough or cold-like symptoms or are otherwise unwell please refrain from visiting the Hotel. [Metropolitan Hotels’ Measures] - Employees wearing masks - Thorough handwashing gargling - Hand sanitization - Establishment of health monitoring procedures during work hours - Enhanced ventilation - Installation of protective panels against droplets - Enhanced cleaning disinfection - Use of cash trays [Hygiene Management for Stays / Guestroom Cleaning] ~About guestroom cleaning~ Cleaning disinfection of doorknobs switches amenities etc. - Buttons on remote controls night panels air conditioners etc. - Wiping cleaning disinfection of switches etc. - Wiping cleaning disinfection of doorknobs handles on guestroom doors refrigerators closets etc. -Cleaning disinfection various items such as telephones electric kettles tables chairs etc. ~Bathroom cleaning sanitizing wash~ -Wiping cleaning disinfection levers on toilet flush valves bathroom faucets knobs handles etc.-Wiping cleaning disinfection various items such as hair dryers tissue boxes etc.-Bathtubs are cleaned using disinfectant detergent. ~Mask use~ -Cleaning staff wear masks. ~Check-in front desk lobby staff response~ -Items such as pens room keys other equipment are disinfected each time they are used.-In public spaces we ensure social distancing including setting capacity limits inside elevators.-To prevent droplet transmission in addition to wearing masks staff have installed protective panels at front counters etc.-When handing over cash credit cards passports etc. we use cash trays.-At check-in please complete a questionnaire regarding your physical condition travel history etc.