A refined moment immersed in the scenery of Hakone’s mountains and the clear waters of the Hayakawa River

Listening to the gentle murmur of the Hayakawa River, pass through a tranquil grove of lush greenery and step into a world of relaxation. Upon arriving at Hakone Hisui, our staff will welcome you with warm hospitality. Once you enter the Hotel, you’ll immediately feel an exceptional sense of spaciousness in the expansive, open-atrium lobby.

  • We are always very satisfied with the pleasant hospitality, delicious meals, and relaxing Onsen.This time, we chose the teppanyaki dinner course for the first time, and it was delicious and very satisfying.It made us want to visit again right away, so as soon as we returned home, we promptly made our next Reservation.We look forward to staying with you again.

    めーぽー 9/8/2026
  • The Room, the cuisine, the service, and the staff were all wonderful.There was scaffolding due to exterior construction, but it did not significantly affect the view,so we had a comfortable stay without any inconvenience.

    oonekosan 9/24/2026

Facilities and Services

See All
  • Hot spring
Open-air bath / Large public bath / Private bath / Sauna / Within a 5-minute walk to the convenience store. / Shuttle Service (Paid)
IN15:00~17:00
OUT11:00
Number of rooms70 rooms
PetNot allowed
Your childPermitted
Western-Style Room - Standard
Feb 2025Renovated
  • Triple
  • 50㎡
  • Capacity 1~3 people

[Special Discount with Limited View] <Breakfast Choice: Japanese or Western> Seasonal-ingredient breakfast / 1 night with breakfast included

IN 15:00~20:00
OUT 11:00
¥55,800~
Breakfast included ; 2 peopleTax included¥41,850〜
(USD 264.36)

[Dinner & Breakfast Buffet] Seasonal 80-Item Gourmet Buffet at the Adjacent Hotel Hakone Koshien / 1 Night with 2 Meals Included *Limited View

IN 15:00~17:00
OUT 11:00
¥73,000~
Dinner and Breakfast included ; 2 peopleTax included¥54,750〜
(USD 345.85)

[Special Discount with Limited View] <Breakfast Choice: Japanese or Western> Seasonal-ingredient breakfast / 1 night with breakfast included

IN 15:00~20:00
OUT 11:00
¥61,800~
Breakfast included ; 2 peopleTax included¥46,350〜
(USD 292.79)

[Dinner & Breakfast Buffet] Seasonal 80-Item Gourmet Buffet at the Adjacent Hotel Hakone Koshien / 1 Night with 2 Meals Included *Limited View

IN 15:00~17:00
OUT 11:00
¥79,000~
Dinner and Breakfast included ; 2 peopleTax included¥59,250〜
(USD 374.28)
Western-Style Wide Deluxe Room with Private Onsen
Feb 2025Renovated
  • Triple
  • 56㎡
  • Capacity 1~3 people

[Special Discount with Limited View] <Breakfast Choice: Japanese or Western> Seasonal-ingredient breakfast / 1 night with breakfast included

IN 15:00~20:00
OUT 11:00
¥65,800~
Breakfast included ; 2 peopleTax included¥49,350〜
(USD 311.74)

[Dinner & Breakfast Buffet] Seasonal 80-Item Gourmet Buffet at the Adjacent Hotel Hakone Koshien / 1 Night with 2 Meals Included *Limited View

IN 15:00~17:00
OUT 11:00
¥83,000~
Dinner and Breakfast included ; 2 peopleTax included¥62,250〜
(USD 393.23)

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Introduction of the Accommodation

Indulge in the ultimate luxury of relaxation.

Set beside the clear stream of the Hayakawa River, with sweeping views of Hakone’s outer rim mountains, Hakone Hisui stands on a vast 3,000-tsubo estate, arranged around a tranquil pond. Its name comes from the kingfisher (kawasemi), a beautiful wild bird known as the “jewel of the mountain stream.” Refreshing waterscapes shaped by ponds and waterfalls, an elegant presence, and refined interiors—here, moments of pure relaxation await.

Lounge
Large Public Bath
Large Public Bath
Open-air bath
Lounge
Large Public Bath
The ultimate luxury: unwind in two renowned hot springs

In the open-air bath, you can fully enjoy a renowned sulfur Onsen (Owakudani Onsen), while the indoor bath features a clear, simple Onsen (Shin-Ubako Onsen). We also offer a private family bath (additional fee) for relaxing personal time, as well as a relaxation spa to soothe both body and mind. After your bath, unwind in our comfortable post-bath lounge or relax at your leisure on our open terrace.

All rooms are stocked with amenities from THANN, a natural Thai skincare brand.
Deluxe Garden View Room with Private Onsen Bath
Deluxe Garden View Room with Private Onsen Bath (Indoor Onsen Bath)
Drinks in the in-room refrigerator, including whisky and other alcoholic beverages, are available free of charge.
All rooms are stocked with amenities from THANN, a natural Thai skincare brand.
Deluxe Garden View Room with Private Onsen Bath

Deluxe Garden View Room with Private Onsen Bath

A spacious guest room for a relaxing stay

In our spacious guest rooms of 50 m² or more, enjoy a calm and relaxing resort retreat. Take in the garden views and cherish special moments with your loved ones. In all rooms, soft drinks, alcoholic beverages, and more are available free of charge.

Restaurant “Ichiyu”
Dinner image
Enjoy carefully selected Japanese Black Wagyu beef, chosen by our chef.
Breakfast with a choice of Japanese or Western options
Restaurant “Ichiyu”
Dinner image

Dinner image

Blissful flavors showcasing the best seasonal ingredients

In a serene setting infused with traditional Japanese charm, savor beautifully presented dishes that reflect Japan’s seasonal traditions, including the 24 solar terms. Enjoy Japanese cuisine made with carefully selected blessings from both sea and land—seasonal live fish and locally grown morning-fresh vegetables—as well as top-grade wagyu teppanyaki. Our heartfelt hospitality makes every meal even more memorable.

Garden
Garden
Footbath
Garden
Garden
A space embraced by the lush nature of Sengokuhara, surrounded by the Hakone outer rim mountains.

A serene Japanese ambiance reflected on the fresh, flowing waters of the garden. At the heart of “Hisui,” the garden blends seamlessly with the scenery of Sengokuhara, featuring a pond filled with abundant water and rows of vibrant green trees. At the footbath in the gazebo along the garden walkway, take a break after bathing or during your stroll and enjoy Hakone’s four seasons while overlooking the courtyard.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Basic Information

TaxesHot Spring Tax
Card information
VISA / MASTER / JCB / AMEX / DINERS
Pets
Not allowed
BreakfastJapanese or Western-style breakfast: JPY 3,300
Your child
You can stay.
We offer free rentals of baby cribs and bed guards. Child Sharing Existing Bedding: Free for children up to 3 years old.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • ○ Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • ○ Toner
  • ○ Lotion
  • × Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • ○ Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • ○ Blu-ray player
  • ○ Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • ○ Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • ○ Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • ○ Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
05:00~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Closed from 10:30 to 14:00 for cleaning. Guests with tattoos (including tattoo stickers) are not permitted to use the large public bath. Please use the bath in your Room or a paid private family bath.
Open-air bath
The number of Open-air bath
2
Business Hours
05:00~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
Available
Additional Information
(Heating, Adding Water)
Remarks
Closed for cleaning from 10:30 to 14:00.
Private bath
The number of Private bath
1
Business Hours
05:00~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
Available
Additional Information
(Heating, Adding Water)
Remarks
Fee: 60 minutes ¥3,300 (Reservation required) Closed from 10:30 to 14:00 for cleaning.
Spring quality and benefits

Acidic calcium-magnesium sulfate and chloride spring water

Neuralgia, muscle pain, frozen shoulder, bruises, and sprains

SaunaAvailable
Hot stone spaNone
OthersAs this is a members-only Hotel, only 8 of the 70 rooms are available for Reservation on IKYU.com.

Reviews

Overall Score
4.56
Wonderful (47)
  • Rooms & Amenities
    4.62
  • Facility
    4.70
  • Hospitality & Service
    4.45
  • Meals
    4.47
  • Onsen & Bath
    4.66
  • Satisfaction
    4.49

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kanagawa Prefecture837 Sengokuhara, Hakone-machi, Ashigarashimo-gun
TEL:+81-460-84-3300

■By train
- Tokyo Station – JR Tokaido Shinkansen (36 min) – Odawara – bus bound for “Togendai” (approx. 45 min)
- Shinjuku Station – Odakyu Limited Express Romancecar (84 min) – Hakone-Yumoto – Hakone Tozan Railway (approx. 40 min) – Gora – taxi (approx. 15 min)

■By car
- Tokyo I.C. – Tomei Expressway 84 km (approx. 63 min) – Gotemba I.C. – National Route 138, 12 km (approx. 18 min)

*If you use a car navigation system, please note that the Accommodation may not be found using its address or phone number.*

■By highway bus
- Shinjuku – Tomei Eda – Odakyu Hakone Highway Bus, 109 km (approx. 121 min) – Sengoku Bunka Center-mae bus stop – walk 300 m (approx. 4 min)

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
56 cars available Indoor & Outdoor
Valet service
Unavailable
When searching for the destination by phone number on your car navigation system, entering the Hotel phone number (0460-84-3300) may not display the correct location. In that case, please search using a nearby landmark such as Sengokuhara Cultural Center (0460-84-8404 or 0460-84-8387).

Pickup and drop-off information
Available (Paid)We operate a reservation-only, paid Shuttle Service between Odawara Station and the Hotel.
If you wish to use this service, please contact the Hotel directly by phone (0460-84-3300).

Odawara Station 14:00 → Hotel 15:00
Hotel 11:10 → Odawara Station 12:10

[Fare] Adults (13 and over): JPY 1,200 / Elementary school children: JPY 600 / Preschool children: Free

Service times may be delayed or changed, or service may be suspended due to weather or road conditions.
Thank you for your understanding. If the shuttle is full and you are unable to board,
we kindly ask that you use public transportation or a taxi.

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