Guest Reviews & Impressions for Inn of the Heart Bashinsui

Great value for money!

I was confused by the check-in/out procedures using a pad, and although it felt modern, it wasn't to my taste. The first thing I noticed when I was shown to the room was that the washbasin was small and difficult to use. Also, there was a stain right in the middle of the sofa, and a long brown hair, presumably from a woman, was attached to the bath towel. The Onsen was neither good nor bad, just average. I ended up writing negative things, but overall, I think the cost performance is high. Most of it is due to the meals. I don't like in-room dining, so I chose dinner/breakfast at the dining area (semi-private room). Except for the rice being soft and mushy, I enjoyed a delicious variety and quantity of meals that I couldn't finish.