Arima Onsen Gekkoen Korokan

[Check-in/Check-out and Front Counter] ・An acrylic partition is installed at the front counter to help prevent droplet spread. ・At check-in and check-out, we ask guests to keep an appropriate distance from others (approx. 2 m / social distancing). ・During payment, items will be exchanged on a tray. ・Counters and writing utensils are kept clean at all times using alcohol disinfectant. ・Room keys are thoroughly disinfected and sanitized after check-out. [Dining Venue and Meal Service] 〇Meal service ・To reduce contact with staff, we will keep the number of serving visits to a minimum. ・To avoid crowding in the restaurant, meal start times are staggered. Please note that we may not be able to accommodate your preferred time. 〇Hygiene management ・For the time being, we have suspended buffet-style dining at Yuzukisansou and switched to Japanese set meals. We sincerely apologize to guests who enjoyed our buffet service and appreciate your understanding. ・All staff thoroughly sanitize their hands with alcohol when serving meals. ・For dishes prepared on the table in advance, paper napkins are placed over them to help prevent droplet transmission. ・We disinfect tables, floor chairs, seat cushions, meal trays/sets, transport equipment, etc. more frequently than before. [Measures in the Large Public Bath] ・To maintain distance between guests in the changing area, we have reduced the number of shoe lockers and changing baskets available. ・Door handles in the changing area, security locks, lockers, etc. are regularly wiped down and disinfected. ・As ventilation is difficult and infection risk increases in enclosed spaces such as saunas, our sauna is temporarily closed. ・To help prevent contact transmission, towels are not provided for loan inside the large public bath. We apologize for any inconvenience; please bring towels from your Room. [Measures in Public Spaces] ・Hand-sanitizing stations are installed in shared guest areas (lobby, elevators, restrooms/toilets facilities,, dining venue,, large public bath,. etc.). Please cooperate by sanitizing your hands. ・・In shared restrooms/toilets facilities,, hand dryers have been disabled to help prevent virus dispersion.. ・・To help prevent contact transmission,, newspapers brochures/pamphlets etc.. have been removed.. (If you need a newspaper,, please ask at reception.) ・・Elevator use will be limited as much as possible to one group at a time due due its enclosed nature.. ・・Please cooperate by limiting use of smoking rooms (which can be difficult ventilate)to small numbers.. [Measures Inside Guest Rooms] ·We have temporarily suspended tea service upon arrival by staff. [Cleaning Operations] 〇Room cleaning ·During Room cleaning windows doors fully opened ensure sufficient ventilation. 〇Bath area cleaning ·Facilities fixtures amenities inside bathing area wiped down disinfected . ·Ventilation performed during cleaning completely replacing air . ·Equipment fixtures amenities inside changing room wiped down disinfected ; interior of lockers also wiped down disinfected . 〇Facility-wide cleaning ·After regular cleaning , environmental surfaces touched by many people are wiped down disinfected before after business hours . Door handles elevator buttons stair handrails front desk etc . regularly wiped with alcohol solution . ·Vending machines : buttons dispensing openings frequently wiped down disinfected . 〇Restroom/Toilet cleaning ·Disinfecting cleaners for toilet seats provided shared restrooms/toilets facilities . ·Faucets other frequently touched areas cleaned wiped dried then sanitized . ·Hand dryers discontinued paper towels provided instead . Ventilation kept running continuously whenever possible . [About Our Staff] ··All employees check temperature before after work ; any employee with temperature 37 .5°C or higher or feeling unwell is prohibited from coming work until fever subsides symptoms improve plus two additional days pass .. ··Mask wearing required for all employees .. ··Employees wash hands sanitize hands more frequently than before .. ··Alcohol sanitizer installed employee entrance ; employees must sanitize hands when arriving leaving returning from going out .. ··Uniforms kept clean at all times .. ··During breaks number of people resting same time reduced ; face-to-face eating conversation avoided .. ··Break areas ventilated continuously ; shared items within break areas regularly sanitized thoroughly .. ··Employees instructed refrain non-essential outings both during off duty ..