Request Regarding the Use of Mobile Battery Packs
In recent years, incidents involving smoke or fire caused by mobile power banks have been reported both in Japan and overseas. To ensure all guests can enjoy a safe and comfortable stay, we kindly ask for your cooperation regarding the use of mobile power banks in guest rooms.
Please refrain from using or charging mobile power banks in the following situations to help prevent fires or other emergencies:
- Charging while you are away from the room (e.g., when going out)
- Using or charging near windows exposed to direct sunlight
- Using or charging on flammable materials such as beds or sheets
- Using a mobile power bank that is damaged, swollen, or unusually hot
When charging portable electronic devices from a mobile power bank, or when charging a mobile power bank using the in-room power supply, please do so in a location where you can keep it under constant observation so that any issues can be detected and avoided at an early stage.
Please note that during room cleaning throughout your stay, if our staff finds any of the above situations and determines it is necessary for safety reasons, they may relocate the mobile power bank and/or stop its charging.
We appreciate your understanding and cooperation.