About Phone Support
Phone inquiries (Reservations, Changes, Cancellations, and other questions) are accepted from 9:00 to 18:00.
*We cannot assist outside these hours.
For Accommodation Reservations/Changes/Cancellations, please use the internet.
*If you must make a Reservation by phone, the price will be approximately JPY 3,300–5,500 higher per person than online.
In addition, to prevent issues, for any Changes/Cancellations after making an online Reservation, please complete the cancellation procedure yourself online.
*The Plans on this site are for individual guests only.
Reservations by travel agencies are strictly prohibited.















