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- Hotel New Otani Osaka
An urban resort with a close-up view of Osaka Castle’s main keep.
Hotel New Otani Osaka is an international Hotel located right next to Osaka Castle Park, surrounded by lush greenery and water, offering an urban resort atmosphere. Guests are welcomed by a spacious atrium lobby filled with natural light. The hotel features elegantly designed guest rooms, refined restaurants offering exquisite cuisine, advanced business support services, and various other amenities to ensure a luxurious and comfortable stay.
We stayed here with our family of four during our trip to Kyoto and Osaka. Since we booked the Family Suite, we received services such as welcome drinks, and they even celebrated our child’s birthday for us—thank you very much. The Room was more than spacious enough, the amenities were well stocked, and the outstanding location with Osaka Castle towering right in front of us made us extremely satisfied. Breakfast was also high quality across the board and delicious. We are also grateful for the wonderful hospitality from everyone at the Hotel. Thanks to you, it became a truly memorable family trip. Thank you again.
70yama 8/13/2026I stayed for one night to celebrate my birthday.They upgraded my Room to the top floor and left a gift of sweets in the Room.They also carried my luggage to the Room, and every aspect of their service was excellent, which made it a truly wonderful birthday. Breakfast was also delicious, and at this price, this level of quality can only be described as what you would expect from a long-established luxury Hotel.I would love to stay here again on my next visit.Thank you very much.
はる81 8/6/2026
Facilities and Services
See All- Spa facility
- Fitness
| IN | 15:00~24:00 |
|---|---|
| OUT | 12:00 |
| Number of rooms | 525 rooms |
| Pet | Not allowed |
| Your child | Permitted |
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Introduction of the Accommodation

Wake up to a delicious morning
Enjoy a delightful breakfast buffet featuring a variety of Japanese, Western, and Chinese dishes, including hotel-made bread and omelets prepared by the chef right in front of you. Indulge in the "Delicious and Healthy Breakfast Buffet," created with the chef's passion for providing a healthy and tasty start to your day.

From a breakfast with a wide variety of options to a lunch focused on Western cuisine and a carefully crafted dinner, we welcome you with menus and atmospheres that change throughout the day.

The 525 guest rooms are nestled in a serene environment, offering an unexpected tranquility in the heart of the city. Each type of Room is designed with spaciousness and elegant interiors to enhance your stay.
Facilities and Equipment of Accommodation
- The room
- Restaurant
- Facilities & Services
Basic Information
| Taxes | Under Osaka Prefecture regulations, an Accommodation Tax will be charged separately on-site per person per night (JPY 200 for JPY 5,000–14,999; JPY 400 for JPY 15,000–19,999; JPY 500 for JPY 20,000 and above). Thank you for your understanding. *If the regulations are revised, the revised provisions will apply. |
|---|---|
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay |
| Pets | Not allowed |
| Breakfast | ■Breakfast■ All-Day Dining SATSUKI “Delicious & Healthy Breakfast Buffet” [Hours] 7:00–10:00 (daily) |
| Your child | You can stay. Baby cribs: Free (for children under 1 year old only; limited quantity)
Bed rails: Free (available for children under 18 months and for children from 18 months to under 5 years old; limited quantity)
Children up to elementary school age may stay as Child Sharing Existing Bedding. |
| Room service | Available for use Support Hours: 6:00–24:00 |
| Common amenities |
|
| Facilities and Features |
|
| Outdoor pool |
|
| Indoor pool |
|
| Esthetic Massage | Available Relaxation Salon “Graceful Garden” (11:00–20:00) *Last appointment: 19:00 |
| Fitness gym |
|
| Sauna | None |
| Hot stone spa | None |
Reviews
- Rooms & Amenities4.62
- Facility4.48
- Hospitality & Service4.75
- Meals4.63
- Onsen & Bath4.24
- Satisfaction4.66
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Osaka Prefecture1-4-1 Shiromi, Chuo-ku, Osaka City
TEL:+81-6-6941-1111
About a 3-minute walk from Osaka-jokoen Station on the JR Osaka Loop Line.
About a 3-minute walk from Osaka Business Park Station on the Osaka Metro Nagahori Tsurumi-ryokuchi Line.
About an 8-minute walk from Kyobashi Station (all lines).
■ From JR Shin-Osaka Station
• Take the JR Kobe (Kyoto) Line (Platforms 7/8) bound for Osaka from “Shin-Osaka” Station and get off at “Osaka” Station.
Transfer at “Osaka” Station to the JR Osaka Loop Line (Outer Loop, Platform 2) and get off at “Osaka-jokoen” Station.
*On the JR Osaka Loop Line, it is convenient to ride in the last car.
(Approx. 18 minutes)
• By car/taxi (Approx. 25 minutes)
■ From JR Universal City Station
• Take the JR Yumesaki Line from “Universal City” Station and get off at “Nishikujo” Station.
Transfer at “Nishikujo” Station to the JR Osaka Loop Line (Outer Loop, Platform 2) and get off at “Osaka-jokoen” Station.
*It is convenient to ride in the last car.
(Approx. 28 minutes)
• By car/taxi (Approx. 25 minutes)
■ From Kansai International Airport (KIX)
• By JR train:
〇 Take the Kansai Airport Rapid Service (through service to the Osaka Loop Line) and get off at “Osaka-jokoen” Station. (Runs every 20 minutes during daytime.)
*It is convenient to ride in the last car.
(Approx. 75 minutes)
〇 Take the Limited Express HARUKA and get off at “Tennoji” Station.
Transfer to the JR Osaka Loop Line (Inner Loop, Platforms 11/12) and get off at “Osaka-jokoen” Station.
*On the JR Osaka Loop Line, it is convenient to ride in the first car.
(Approx. 60 minutes)
• By car/taxi:
(Approx. 60 minutes)
■ From JR Osaka Station
• By route bus (“Midosuji-suji”)
(Approx. 20 minutes)
• By car/taxi
(Approx..15minutes)
■ By Car
From Namba: Approx..20minutes
From Osakainternationalairport(Itami): Approx..30minutes
About5minutesfromHoenzakaramp(eastbound),HanshinExpresswayHigashi-Osakaline
About8minutesfromMorinomiyaramp(westbound),HanshinExpresswayHigashi-Osakaline
- Parking Information
- Fee
- Parking fee per night for guests ¥2,000
- Parking time
- Access in and out is available 24 hours a day.
- Parking space
- Overall length --- Vehicle width ---Vehicle height 2.1 m
- Number of parking spaces
- 500 cars available Outdoor mechanical
- Valet service
- Unavailable
*Please note: There is no direct elevator from the B2 parking level. If you have large luggage such as suitcases, or if you have difficulty walking, please stop by the Hotel’s main entrance first.
*Effective Wednesday, April 1, 2026, the parking fee for staying guests will be revised to JPY 2,000 per vehicle per night.
- Pickup and drop-off information
- Unavailable
Frequently Asked Questions
What are the check-in and check-out times?
Check-in 15:00~24:00 Check-out 12:00
What kind of facilities and features are available?
There are the following facilities and features. Within a 5-minute walk from the station・Within a 5-minute walk to the convenience store.・Indoor pool・Outdoor pool・Spa facility・Fitness・Room service・Childcare services
I would like to know the access information.
About a 3-minute walk from Osaka-jokoen Station on the JR Osaka Loop Line. About a 3-minute walk from Osaka Business Park Station on the Osaka Metro Nagahori Tsurumi-ryokuchi Line. About an 8-minute walk from Kyobashi Station (all lines). ■ From JR Shin-Osaka Station • Take the JR Kobe (Kyoto) Line (Platforms 7/8) bound for Osaka from “Shin-Osaka” Station and get off at “Osaka” Station. Transfer at “Osaka” Station to the JR Osaka Loop Line (Outer Loop, Platform 2) and get off at “Osaka-jokoen” Station. *On the JR Osaka Loop Line, it is convenient to ride in the last car. (Approx. 18 minutes) • By car/taxi (Approx. 25 minutes) ■ From JR Universal City Station • Take the JR Yumesaki Line from “Universal City” Station and get off at “Nishikujo” Station. Transfer at “Nishikujo” Station to the JR Osaka Loop Line (Outer Loop, Platform 2) and get off at “Osaka-jokoen” Station. *It is convenient to ride in the last car. (Approx. 28 minutes) • By car/taxi (Approx. 25 minutes) ■ From Kansai International Airport (KIX) • By JR train: 〇 Take the Kansai Airport Rapid Service (through service to the Osaka Loop Line) and get off at “Osaka-jokoen” Station. (Runs every 20 minutes during daytime.) *It is convenient to ride in the last car. (Approx. 75 minutes) 〇 Take the Limited Express HARUKA and get off at “Tennoji” Station. Transfer to the JR Osaka Loop Line (Inner Loop, Platforms 11/12) and get off at “Osaka-jokoen” Station. *On the JR Osaka Loop Line, it is convenient to ride in the first car. (Approx. 60 minutes) • By car/taxi: (Approx. 60 minutes) ■ From JR Osaka Station • By route bus (“Midosuji-suji”) (Approx. 20 minutes) • By car/taxi (Approx..15minutes) ■ By Car From Namba: Approx..20minutes From Osakainternationalairport(Itami): Approx..30minutes About5minutesfromHoenzakaramp(eastbound),HanshinExpresswayHigashi-Osakaline About8minutesfromMorinomiyaramp(westbound),HanshinExpresswayHigashi-Osakaline
Is parking available?
・Fee: Per night for guests ¥2,000 ・Parking Hours: Access in and out is available 24 hours a day. ・Parking space: Length --- Vehicle width --- Vehicle height 2.1m ・Number of parking spaces: 500 cars ・Valet Service: Unavailable No advance Reservation is required. *Please note: There is no direct elevator from the B2 parking level. If you have large luggage such as suitcases, or if you have difficulty walking, please stop by the Hotel’s main entrance first. *Effective Wednesday, April 1, 2026, the parking fee for staying guests will be revised to JPY 2,000 per vehicle per night.
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. ・Wired connection is available. For more details, please refer to the room and plan information.
Do you have esthetic massages?
Yes, there is. Relaxation Salon “Graceful Garden” (11:00–20:00) *Last appointment: 19:00
I would like to know more about fitness.
・Business Hours: 07:00~21:00 ・Last admission time: 20:00 ・Usage fee(Guest): Paid¥3,850 ・Age restriction: Available for a fee to guests aged 18 and over only. *Business hours differ on weekends and public holidays. Please contact us for details. *Pool access is included in the fee. *Rates vary during the outdoor pool season. Please contact us for details.
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