| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay |
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| Pets | Not allowed |
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| Breakfast | ■Hours / 6:00–13:30 (Last order 13:00)
■Japanese & Western Buffet
・Adults: JPY 3,800 / Children (ages 4–12): JPY 1,900
Ages 3 and under: Free |
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| Your child | You can stay. - Free baby cot
- Children aged 0–12 can stay with Child Sharing Existing Bedding (fee applies). |
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| Room service | Available for use Breakfast: 6:00–11:00 (last order 10:30)
Dinner: 18:00–22:30 (last order 22:30)
*Please place your breakfast order by 23:00 the day before. |
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| Common amenities | - ○ Shampoo · conditioner
- ○ Body soap · soap
- ○ Towel · Bath towel
- × Body towel · sponge
- ○ Toothbrush set
- ○ Comb · Brush
- ○ Shower cap
- ○ Hair dryer
- ○ Shaving
- × Shaving Gel/Foam
- × Bath additives
- × Yukata
- ○ Nightwear
- × Bathrobe
- ○ Slippers
- × facial cleanser
- × Toner
- × Lotion
- × Makeup remover
- ○ Cotton swab
- ○ Cotton
- × Clothing deodorizing spray
- ○ Refrigerator
- × Minibar
- ○ Electric kettle
- ○ Tea set (free)
- ○ Television
- ○ Safe
- ○ Scale
- × Trouser press
- × Free morning edition
- × Pay-per-view broadcast
- ○ Satellite broadcasting
- × Video on Demand
- × Radio
- × CD player
- × DVD player
- × Blu-ray player
- × Speakers for portable audio
- × In-room PCs and tablets
|
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| Facilities and Features | - ○ Hot spring
- × Rooms with open-air baths available
- ○ Open-air bath
- × Free-flowing hot spring
- ○ Large public bath
- ○ Private bath
- ○ Sauna
- × Ganbanyoku (rock bathing)
- × Within a 5-minute walk from the station
- × Within a 5-minute walk to the convenience store.
- ○ Indoor pool
- ○ Outdoor pool
- × Pet-friendly
- ○ Spa facility
- ○ Fitness
- × Free shuttle service
- × Shuttle Service (Paid)
- ○ Room service
- × Room Service Available 24 Hours
- × Barrier-free
- × Childcare services
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| Outdoor pool | - Available period
- 7/4/2026~9/27/2026
- Business Hours
- 10:00~21:00
- Final admission time
- 20:30
- Fee（Guest）
- Free
- Fee（Non-guest）
- ---
- Children's pool
- Available
- Age restriction
- None. Children must be accompanied by a parent or guardian.
- Pool shape
- Irregular shape
- Pool size
- Length 20m
Width 20m
■ Swimming Hours /
July 4 (Sat)–July 17 (Fri): 10:00–17:00
July 18 (Sat)–August 30 (Sun): 9:00–21:00
August 31 (Mon)–September 27 (Sun): 10:00–17:00 |
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| Indoor pool | - Available period
- ---
- Business Hours
- 07:00~21:00
- Final admission time
- 21:00
- Fee（Guest）
- Free
- Fee（Non-guest）
- ---
- Children's pool
- Available
- Age restriction
- Children aged 12 and under must be accompanied by a parent or guardian (available hours: 9:00–18:00).
- Pool shape
- Rectangular
- Pool size
- Length 25m
From March 1, 2025, staying guests can use “The Ocean Club” free of charge.
Children may also use the facilities with an accompanying adult, with no minimum age requirement—so you can enjoy swimming in the pool even outside of summer!
- Free to use until your check-out date (swimwear rental and training shoe rental are available for a fee).
- Swim caps are not required in the pool.
- The following flotation items may be brought in: swim rings (150 cm or smaller), arm floats, and life jackets.
*Restrictions may apply depending on crowding and conditions.*
*Please refrain from bringing toys such as beach balls or water guns.*
- Children who require diapers must wear swim diapers. |
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| Esthetic Massage | Available 39th Floor: Banyan Tree Spa Phoenix Seagaia Resort
Hours: 10:00–19:00 (Reservation required)
Closed on Wednesdays* |
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| Fitness gym | - Business Hours
- 07:00~21:00
- Final admission time
- 21:00
- Fee（Guest）
- Free
- Fee（Non-guest）
- ---
- Age restriction
- The fitness gym is available to guests aged 16 and over.
*Gym & Pool: 7:00–21:00
*Bath & Sauna: 9:00–22:00
- The fitness gym is available to guests aged 16 and over.
- For safety, please wear training shoes when using the fitness gym.
(Training shoe rental: JPY 450)
(Swimwear rental, training shoe rental, oxygen capsule, bio-dome, and lesson programs are available for an additional fee.)
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| Public Bath | - The number of Public Bath
- 2
- Business Hours
- 06:00~23:00
- Hot spring
- Available
- Free-flowing
- None
- Milky hot spring water
- None
- Additional Information
- (Add water)
- Remarks
- Due to maintenance, every Wednesday from 10:00 to 12:00
both the men’s and women’s baths will be closed.
|
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| Open-air bath | - The number of Open-air bath
- 4
- Business Hours
- 06:00~23:00
- Hot spring
- Available
- Free-flowing
- None
- Milky hot spring water
- None
- Additional Information
- (Add water)
- Remarks
|
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| Private bath | - The number of Private bath
- 5
- Business Hours
- 07:00~22:00
- Hot spring
- Available
- Free-flowing
- None
- Milky hot spring water
- None
- Additional Information
- (Add water)
- Remarks
- In front of the open-air Onsen bath with free-flowing natural spring water, you’ll find a refreshing pond and a pine grove.
Surrounded by nature, you can slowly unwind.
Each private bath has its own building, equipped with a sofa, shower room, and washbasin.
Take a quick nap or enjoy a book—make the most of your own Onsen retreat.
Hours / 7:00–11:30 / 16:00–22:00
|
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| Spring quality and benefits | Strong chloride Onsen (some Plans require a separate Onsen fee) Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic gastrointestinal disorders, hemorrhoids, sensitivity to cold, recovery after illness, fatigue recovery, health promotion, cuts and minor wounds, burns (including minor burns), chronic skin conditions, frail children (support for improved health), and chronic gynecological conditions. |
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| Sauna | Available |
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| Hot stone spa | None |
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| About Hygiene Measures | Notice Regarding COVID-19 Infection Prevention Measures
To ensure our guests can stay with peace of mind and safety, we have implemented the highest standards of hygiene management currently available and an operating system designed to avoid the “Three Cs” (closed spaces, crowded places, and close-contact settings).
We apologize for any inconvenience this may cause and sincerely appreciate your understanding and cooperation in preventing infection.
■Measures to Prevent the Spread of Infection■
- All staff are required to wear masks and are thoroughly instructed to wash hands, sanitize, and gargle frequently.
- All staff are required to take their temperature and complete a health check before starting work.
- Alcohol-based hand sanitizer is available at entrances, lobbies, restaurants, elevator halls on each floor, and other areas throughout each Facility.
- In addition to regular cleaning inside the building, we regularly disinfect frequently touched surfaces such as elevator buttons and handrails.
- To help prevent droplet transmission, acrylic partitions or vinyl sheets are installed at counters where face-to-face service is provided.
- During payment, we use cash trays to avoid direct hand-to-hand exchange of cash or credit cards.
- Markers are displayed at areas where lines may form (such as the front desk) and inside elevators to help maintain appropriate distancing.
- In restaurants and bars, the number of tables and chairs is limited to maintain social distancing.
In addition, buffet-style service will not be offered; instead, meals will be served directly from live cooking stations or provided as set menus.
■Requests for Guests Staying with Us■
- Please refrain from visiting if you have symptoms such as cough, fever, severe fatigue, shortness of breath, or chest discomfort.
- Please use alcohol-based sanitizer upon entry and during meals; we also ask that you use it as needed during your stay inside the building.
- Please wear a mask within each Facility. (Except during exercise; however, masks are requested in the fitness area.)
- Health checks and temperature screening may be conducted at each Facility; thank you for your cooperation.
If a fever (37.5°C / 99.5°F or higher) is detected/confirmed/observed/recognized/found/present/noted/measured/recorded/shown/indicated/discovered/reported/identified/evident/apparent/perceived/suspected/determined/verified), you may be asked not to use our services. Thank you for your understanding in advance.
- Please observe proper cough etiquette out of consideration for others. |
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