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- Shibuya Excel Hotel Tokyu
Direct access to Shibuya Station. A modern and sophisticated relaxation space.
A city where people, business, and fashion intersect, and the latest information culture is disseminated, Shibuya. At its center stands the relaxing stage, Shibuya Excel Hotel Tokyu. The excellent location directly connected to the station offers superior transportation access, making it an ideal base for activities in the city center. On the top 25th floor, there are two restaurants offering Japanese and Western cuisine, as well as conference and banquet rooms available for multipurpose use. A comfortable space filled with relaxation and tranquility promises you a restful time.
With its direct connection to Shibuya Station, solid room quality, and well-balanced pricing, this Hotel is the best choice when you have plans around Shibuya. As for the Facility offerings, there’s no lounge or pool, so it’s not really a place to enjoy the stay itself; however, if your goal is to go out and have fun nearby, it feels perfectly fine. I was impressed that the cosmetics were Sekkisei, but the Stephen Knoll shampoo and conditioner were clearly watery and left something to be desired.
nyammn 8/10/2026This Hotel had a great location, accessible without going outside from Shibuya Station. It was convenient because you can buy anything just by going downstairs. However, the bathroom was an old-style type with a shower curtain, small space, and slow drainage for the water you collect. There was no light in front of the mirror in the Room, which made it inconvenient when applying makeup, and the chair and table space for eating items bought indoors was small. The daily mineral water provided and the cleanliness were good.
E.N.L 8/3/2026
Facilities and Services
See All| IN | 14:00~26:00 |
|---|---|
| OUT | 11:00 |
| Number of rooms | 408 rooms |
| Pet | Not allowed |
| Your child | Permitted |
Photo
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Introduction of the Accommodation

A city where people, business, and fashion intersect, and the latest information culture is disseminated, Shibuya. At its center stands the relaxing stage, Shibuya Excel Hotel Tokyu. The excellent location directly connected to the station offers superior transportation access, making it an ideal base for activities in the city center. On the top 25th floor, there are two restaurants offering Japanese and Western cuisine, as well as conference and banquet rooms available for multipurpose use. A comfortable space filled with relaxation and tranquility promises you a restful time. *The photos are for illustrative purposes only.







With the theme of providing a high-quality space, we offer simple and user-friendly guest rooms. Room types include single, twin, and double, as well as triple for three guests and quad for four guests. We also have special floors with security considerations, such as the "Ladies' Floor" exclusively for female guests and the "Excel Floor" located on the upper floors. Our Hotel is the only hotel that overlooks the Shibuya Scramble Crossing, a symbol of Shibuya. Please relax and enjoy the view of the Shibuya cityscape, which is being reborn through redevelopment, from your room.

Recharge your energy in the open and spacious Hotel lounge [Egg Dishes] Choose from omelet, fried eggs, or scrambled eggs (Served with bacon, sausage, and steamed vegetables) [Side Menu] Feel free to help yourself. Salad, soup, various breads, fruits, yogurt, rice Miso soup, dried fish from Izu, small dishes Dessert, coffee, tea, green tea Juices (orange/grapefruit/apple/tomato/milk/lassi)

From the upper floors of the Hotel, you can enjoy a view unique to Shibuya. There are also Rooms that overlook the Shibuya Scramble Crossing directly below.
Facilities and Equipment of Accommodation
- The room
- Restaurant
- Facilities & Services
Basic Information
| Taxes | Tokyo Accommodation Tax |
|---|---|
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay |
| Pets | Not allowed |
| Breakfast | American Breakfast: 3,500 yen *Please note that breakfast offerings may change to prevent the spread of COVID-19 and other infections. For the latest information, please visit the official Hotel website. |
| Your child | You can stay. Baby cots are available free of charge.
Preschool children can stay with Child Sharing Existing Bedding. |
| Room service | Available for use Weekdays: 11:00 AM - Last Order 8:30 PM
Weekends and Holidays: 11:00 AM - Last Order 6:30 PM
*Please note that breakfast offerings may be subject to change to prevent the spread of COVID-19 and other infections. For the latest updates, please visit our official Hotel website. |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | None |
| Fitness gym | None |
| Sauna | None |
| Hot stone spa | None |
| Others | ○ Free internet access is available in all guest rooms. [Wired LAN (up to 100Mbps, VPN compatible), Wireless LAN (WiFi, 802.11n compatible)] ○ Excellent location with convenient railway lines at Shibuya Station. ○ Nearby attractions include SHIBUYA109, Shibuya Scramble Square, and Tokyu Bunkamura, along with numerous commercial and cultural facilities. ※ All rooms have been non-smoking since April 2014. |
| About Hygiene Measures | Thank you for your continued patronage of Shibuya Excel Hotel Tokyu.
At our Hotel, the health and safety of our guests and staff are our top priorities, and we are implementing measures to prevent the spread of infectious diseases.
We kindly ask for your understanding and cooperation.
【Requests to Our Guests】
・Please wear a mask while inside the facility or when moving around.
・To alleviate concerns among guests, we request your cooperation in wearing masks.
・Please sanitize your hands regularly.
【Hotel Initiatives】
・We ensure thorough ventilation within the facility.
・Our staff wear masks at all times.
・Staff members practice thorough handwashing and gargling routines.
・Daily health checks are conducted for all staff members.
*Please note that these measures may be subject to change based on policies set forth by the Japanese government, Tokyo Metropolitan Government, or related organizations in the future.*
For more details, please visit our official website or contact us directly at the Hotel.
(March 13, 2023) |
Reviews
- Rooms & Amenities4.05
- Facility4.16
- Hospitality & Service4.32
- Meals4.00
- Onsen & Bath3.32
- Satisfaction3.95
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Tokyo Metropolis1-12-2 Dogenzaka, Shibuya-ku
TEL:+81-3-5457-0109
■ Direct access to JR Yamanote Line, Saikyo Line / Tokyo Metro Ginza Line, Hanzomon Line, Fukutoshin Line / Tokyu Toyoko Line, Den-en-toshi Line at "Shibuya Station"
■ Located above Keio Inokashira Line "Shibuya Station" (direct access)
■ 3 minutes by car from Shuto Expressway Shibuya Exit
■ 85 minutes by limousine bus from Narita Airport (standard travel time)
■ 40–60 minutes by limousine bus from Haneda Airport (standard travel time)
- Parking Information
- Fee
- Parking fee per night for guests ¥3,000
- Parking time
- ---
- Parking space
- Overall length 5 m Vehicle width 1.9 m Vehicle height 2.1 m
- Number of parking spaces
- 100 cars available Outdoor mechanical
- Valet service
- Unavailable
- Pickup and drop-off information
- Unavailable
Frequently Asked Questions
What are the check-in and check-out times?
Check-in 14:00~26:00 Check-out 11:00
What kind of facilities and features are available?
There are the following facilities and features. Within a 5-minute walk from the station・Within a 5-minute walk to the convenience store.・Room service
I would like to know the access information.
■ Direct access to JR Yamanote Line, Saikyo Line / Tokyo Metro Ginza Line, Hanzomon Line, Fukutoshin Line / Tokyu Toyoko Line, Den-en-toshi Line at "Shibuya Station" ■ Located above Keio Inokashira Line "Shibuya Station" (direct access) ■ 3 minutes by car from Shuto Expressway Shibuya Exit ■ 85 minutes by limousine bus from Narita Airport (standard travel time) ■ 40–60 minutes by limousine bus from Haneda Airport (standard travel time)
Is parking available?
・Fee: Per night for guests ¥3,000 ・Parking space: Length 5m Vehicle width 1.9m Vehicle height 2.1m ・Number of parking spaces: 100 cars ・Valet Service: Unavailable
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. ・Wired connection is available. For more details, please refer to the room and plan information.
What kind of hygiene management is being conducted?
Thank you for your continued patronage of Shibuya Excel Hotel Tokyu. At our Hotel, the health and safety of our guests and staff are our top priorities, and we are implementing measures to prevent the spread of infectious diseases. We kindly ask for your understanding and cooperation. 【Requests to Our Guests】 ・Please wear a mask while inside the facility or when moving around. ・To alleviate concerns among guests, we request your cooperation in wearing masks. ・Please sanitize your hands regularly. 【Hotel Initiatives】 ・We ensure thorough ventilation within the facility. ・Our staff wear masks at all times. ・Staff members practice thorough handwashing and gargling routines. ・Daily health checks are conducted for all staff members. *Please note that these measures may be subject to change based on policies set forth by the Japanese government, Tokyo Metropolitan Government, or related organizations in the future.* For more details, please visit our official website or contact us directly at the Hotel. (March 13, 2023)
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