An urban oasis with a garden that transforms with the seasons
Hotel Chinzanso Tokyo has earned a prestigious Four-Star rating for eight consecutive years in both the Hotel and Spa categories of the Forbes Travel Guide, a leading U.S. travel rating publication. Blessed with beautiful scenery in every season, Hotel Chinzanso Tokyo is surrounded by a forest-like garden praised as an urban oasis. With an elegant atmosphere rooted in European tradition and attentive service in every detail, we offer an irreplaceable place to unwind amid the bustle of the city. Standard rooms are a spacious 45 m²—choose between a Garden View that evokes the property’s rich history or a City View overlooking Tokyo’s night skyline. With soothing views beyond your window and thoughtful hospitality, we deliver true relaxation. On July 26, 2024, an exclusive lounge for suite guests opened, featuring light meal service and a relaxing terrace.
The Japanese garden, famous for its sea of clouds, was incredible—it felt like another world. We were also lucky enough to receive a room upgrade. We tried the pool, too, and loved its unique shape, European style, and views of the sky framed by trees. The staff were very helpful with an item we left behind, even early in the morning. Their service truly lived up to the hotel's first-class reputation. We hope to return for the firefly evenings.
Thank you as always for your continued support.Thank you for arranging an upgraded room again this time.Thanks to you, we were able to fully enjoy a wonderful escape from everyday life, and we are truly grateful for the fantastic time.We look forward to staying with you again next time.
| IN | 15:00～24:00 |
|---|---|
| OUT | 12:00 |
| Number of rooms | 265 rooms |
| Pet | Permitted |
| Your child | Permitted |
■ Spa Maintenance Notice 1. [Scheduled Pool Area Maintenance] To ensure a comfortable experience for all guests, we carry out scheduled maintenance on the pool area twice a year. The next maintenance periods are as follows: Monday, March 1–Friday, March 5, 2027 Monday, August 30–Friday, September 3, 2027 * The pool and outdoor areas will be closed during maintenance. * The men's and women's hot spring baths, fitness gym, spa lounge, and spa treatments will operate as usual. * Normal operations will resume at 8:00 a.m. on the day after each maintenance period ends. 2. [Scheduled Indoor Whirlpool Maintenance] We carry out regular maintenance on the indoor whirlpool to ensure safe use. Maintenance takes place overnight. As the water is replaced, approximately half a day is needed the following day to reheat the water and complete safety checks before reopening. The dates affected by this delayed reopening are as follows: Tuesday, October 6; Tuesday, November 10; Tuesday, December 8 * The indoor whirlpool is scheduled to reopen at around 4:00 p.m. on the dates listed above. * Please note that these dates are subject to change. We apologize for any inconvenience and appreciate your understanding.
Indulge in a luxurious stay in our suite room. Enjoy an exclusive experience available only at the Executive Lounge “Le Ciel”.
Hours: 8:30–21:00 [Services] - Dedicated staff check-in and check-out service - Food presentation and drinks 8:30–10:30 Morning light meal & soft drinks 14:30–17:00 Sweets & savory items with soft drinks and beer 17:30–20:30 Evening light meal & soft drinks, beer, and alcoholic beverages 20:30–21:00 Nightcap service - Wi-Fi access - Complimentary copy/print service (up to 10 pages per day) - Complimentary parking fees (excluding valet parking) - Access to YU, THE SPA (pool, Onsen, fitness gym)
Lounge Hours
In the lounge, you can enjoy a light breakfast, afternoon tea time, evening canapés, and drinks.
8:30–10:30 We recommend enjoying the Executive Lounge exclusive cube croissant “Kasane” topped with original honey harvested at the Hotel. Order your preferred egg dish at the live kitchen.
2:30 PM–5:00 PM • Seasonal Danish pastries generously topped with fresh, in-season fruit • Canapés, sandwiches, quiche, and more • Mini pastries, cakes, jellies, and more
17:30–20:30 • Executive Lounge exclusive cube croissant “Truffle” • Enjoy seven seasons through soups with rotating seasonal flavors, inspired by the breathtaking views of Hotel Chinzanso Tokyo. • Seasonal stew served in a cocotte • Salad, prosciutto, cheese, quiche, and more
17:30–21:00 Enjoy a selection of drinks such as sparkling wine, wine, and sake, served with light snacks. Alcoholic beverages other than beer will be available from 17:30 onward.
Rates
<For Suite Room Guests> - Adults Free all day (including spa access) - Ages 4–12 JPY 3,000 per night (spa fee charged separately / spa access 8:00–18:00) - Under 4 years old Free (Spa entry is limited to children aged 4 and over.) <Accompanying Guests (Executive Lounge Access)> - Adults JPY 6,000 per 60 minutes - Ages 4–12 JPY 3,000 per 60 minutes - Under 4 years old Free per 60 minutes *Prices include consumption tax and Service Fee. *Available only to accompanying guests of those staying in a Suite Room. *Up to three accompanying guests per room may use the lounge (counting guests aged 4 and over). Seating: Total of 43 seats (including nine terrace seats), plus one private room (eight seats) *Dress code is smart casual. Please refrain from entering in bathrobes, yukata, or in-room slippers. *Children aged under/12 may also use the lounge until/through?18:30? Wait fix; remove confusion.
Step away from the hustle and bustle for a while. An oasis in the heart of Tokyo where you can truly unwind, body and mind.
Garden
Open the curtains to be greeted by a garden glowing in the morning sun—an uplifting view that brightens the start of your day. Enjoy a garden-view stay and discover the changing beauty of each season. Cherry blossoms in spring, fireflies dancing in early summer, vibrant summer greenery for the whole family, autumn’s rich flavors, late-autumn colors, and winter camellias with snowy scenery. Spend memorable moments surrounded by nature’s gentle transitions.
Choose your preferred design to suit the occasion (applies to both City View and Garden View) Prime Modern A guest room that stands apart from today’s mainstream contemporary style. Japanese-brand touches—such as an Arita-yaki bedside lamp, artwork inspired by Rakuchu Rakugai-zu, and a Nambu iron kettle in the private bar—create a soothing atmosphere. Prime Classic Enjoy a stay wrapped in the warmth of wood, featuring an armoire by Baker (USA), a writing desk, and original artwork inspired by camellia leaves from the garden.
Tokyo Sea of Clouds Appearance 〜Alongside the Illumination of a Thousand Lights〜
In the heart of Tokyo, we present one of Japan’s largest mist gardens. A pure sea of clouds spreads out below your room, and when you step into the garden, you can enjoy a fantastical space wrapped in mist. The morning sea of clouds is a special privilege reserved for guests staying in Garden View rooms. With newly updated illumination, you can savor the overflowing beauty of nature day and night.
Prime Deluxe Garden Suite
One of Japan’s largest suite Rooms, offering an exceptional number of Rooms. A superb space where refined tradition meets sophistication—worthy of welcoming guests from around the world.
Savor the finest cuisine at restaurants tailored to every occasion, including Il Teatro, where you can enjoy authentic Italian dishes in a dazzling setting illuminated by Venetian glass chandeliers.
An exceptional relaxation Facility where you can enjoy a luxurious resort atmosphere At “YU, THE SPA,” a spa and treatment Facility dedicated to relaxation, we offer spa experiences using authentic Onsen water from Izu and Ito, along with fully equipped treatment rooms, a fitness gym, an all-weather heated indoor pool, a jet bath, and a sauna.
An exceptional relaxation Facility that feels like a resort: “YU, THE SPA.” Incorporating refined spa treatment expertise, we offer a new era of treatment menus that blend traditional wisdom and culture with modern techniques. Surrounded by natural light and greenery, enjoy an elegant refresh in a world away from the city’s hustle and bustle.
Make a Reservation for our luxury spa experience in a carefully curated, premium space here.
Under Tokyo Metropolitan Government regulations, an accommodation tax applies per person, per night through March 31, 2027: JPY 100 for room rates from JPY 10,000 to less than JPY 15,000, and JPY 200 for rates of JPY 15,000 or more. From April 1, 2027, a 3% accommodation tax applies to room rates of JPY 13,000 or more per person, per night.
1. [Scheduled Pool Area Maintenance] To ensure a comfortable experience for all guests, we carry out scheduled maintenance of the pool area twice a year. The next maintenance periods are as follows: Monday, March 1–Friday, March 5, 2027 Monday, August 30–Friday, September 3, 2027 * The pool area and outdoor area will be closed during maintenance. * The men's and women's hot spring baths, fitness gym, spa lounge, and treatment services will operate as usual. * Normal operations will resume at 8:00 a.m. on the day after each maintenance period ends. 2. [Scheduled Indoor Hot Tub Maintenance] We carry out scheduled maintenance of the indoor hot tub to ensure safe use. Maintenance takes place overnight and includes replacing the water. Reheating the water and conducting safety checks the following day require approximately half a day before the hot tub can reopen. The dates affected following overnight maintenance are listed below: Tuesday, October 6; Tuesday, November 10; Tuesday, December 8 * The hot tub is expected to reopen at around 4:00 p.m. on the dates above. * Please note that these dates are subject to change. We apologize for any inconvenience and appreciate your understanding.
Thank you for your continued patronage of Hotel Chinzanso Tokyo. Effective Thursday, October 1, 2026, Hotel Chinzanso Tokyo will revise its parking rates, parking discounts for hotel guests and visitors, and valet parking fees. We remain committed to maintaining and improving a safe and comfortable parking environment. Thank you for your understanding. Parking Rates [Effective Thursday, October 1, 2026] ■ Parking Fees ・500 yen per 30 minutes ※The first 30 minutes after entry are free. ■ Parking Discounts for Hotel Guests and Visitors ・Spending of 3,000 yen to less than 30,000 yen: 3 hours free ・Spending of 30,000 yen or more: 6 hours free ・Attendance at a wedding ceremony, wedding reception, banquet, or meeting: 8 hours free ・Overnight stays: 2,000 yen per vehicle per night ■ Valet Parking Fees ※Available only at the hotel building. ・Spending of 3,000 yen or more at the hotel: 2,000 yen per vehicle ・Valet parking only, or spending of less than 3,000 yen at the hotel: 5,000 yen per vehicle ※Parking is free for up to 3 hours; thereafter, a fee of 500 yen per 30 minutes applies. ※All prices include tax.
| Taxes | [Accommodation Tax Information] Under Tokyo Metropolitan Government regulations, through March 31, 2027, an accommodation tax of JPY 100 applies to rates from JPY 10,000 to under JPY 15,000 per person per night, and JPY 200 applies to rates of JPY 15,000 or more. From April 1, 2027, a 3% accommodation tax applies to rates of JPY 13,000 or more per person per night. |
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| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay |
| Pets | Permitted Small dogs or cats weighing 10 kg or less may stay with you if they meet the requirements, including all legally required vaccinations. Please notify the reservations team in advance. A pet fee of JPY 11,385 per room per night applies, including tax and service charges. |
| Breakfast | 〇 Western Breakfast 6,095 yen Enjoy today’s juice and eggs prepared to your liking. Il Teatro, 3rd floor of the hotel 6:30–10:30 〇 Japanese Breakfast 6,095 yen Start your day gently with a Japanese breakfast featuring vegetables and fish, while enjoying garden views through expansive floor-to-ceiling windows. Miyuki, 2nd floor of the hotel 7:00–10:00 |
| Your child | You can stay. ≪For Guests Traveling with Children≫
・Junior high school students and older: Charged as adults
・Elementary school children and younger: Stay free when sharing an existing bed
※For elementary school children and younger, one extra bed (JPY 12,650) or crib (free) per room is available upon request.
Availability is limited, so please contact us in advance.
※Breakfast, spa access, and other services incur additional charges for children staying free. |
| Room service | Available for use |
| Common amenities |
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| Facilities and Features |
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| Indoor pool |
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| Esthetic Massage | Available YU, THE SPA: Open 10:00–22:00 (last admission at 20:30) |
| Fitness gym |
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| Public Bath |
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| Spring quality and benefits | Alkaline simple hot spring Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, joint stiffness, bruises, sprains, chronic digestive disorders, hemorrhoids, sensitivity to cold, recovery from illness, fatigue relief, and general health improvement |
| Sauna | Available |
| Hot stone spa | None |
| About Hygiene Measures | [Important] Changes to Operating Hours and Services at Hotel Chinzanso Tokyo
Changes to Accommodation Services
・Kabukimon Gate closed
・Reduced complimentary shuttle bus service
・Reduced restaurant operations
・Room service available only from 7:00 a.m. to 11:00 p.m.
・In-room minibar service suspended except in suites
*Spa access may not be available for reservations that do not include spa access.
(Entry restrictions also apply to guests with the 50% spa discount offered under the Diamond Member special plan.)
*Further changes may occur. For details, please visit the official website or contact Accommodation Reservations. |
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
■By Train or Bus JR Yamanote Line: Mejiro Station Cross the pedestrian crossing in front of the ticket gates and take a Toei bus from either the “Mejiro Ekimae” stop on the left or the “Kawamura Gakuen Mae” stop on the right. (Bus ride: approximately 10 minutes) ●Toei Bus From “Mejiro Ekimae”: Take route Shiro 61 bound for Shinjuku West Exit and get off at “Hotel Chinzanso Tokyo Mae” (runs every 10–15 minutes). From “Kawamura Gakuen Mae”: Take route Shiro 61 bound for Shinjuku West Exit and get off at “Hotel Chinzanso Tokyo Mae,” or take route Shiro 61 bound for Hotel Chinzanso Tokyo and get off at the final stop. ●Taxi (estimated travel times and fares) From JR Mejiro Station: approximately 7 minutes / approximately ¥1,000 From JR Ikebukuro Station: approximately 12 minutes / approximately ¥1,500 From JR Iidabashi Station: approximately 15 minutes / approximately ¥1,500 From JR Tokyo Station: approximately 25 minutes / ¥2,500 From JR Shinjuku Station: approximately 30 minutes / approximately ¥3,000 Tokyo Metro Yurakucho Line: Edogawabashi Station Approximately 10 minutes on foot from Exit 1a of Edogawabashi Station ●Bunkyo Community Bus “B-guru” (runs approximately every 20 minutes daily) Bus ride: approximately 7 minutes / Fare: ¥100 Boarding point: Exit 3 of Edogawabashi Station Note: This service follows a one-way route. For your return journey, Gokokuji Station or Myogadani Station is more convenient. Tokyo Metro Fukutoshin Line: Zoshigaya Station Approximately 20 minutes on foot from Exit 3 ■By Car From Haneda or Ginza Take the Waseda exit on Shuto Expressway Route 5 and turn left. Turn left at the Edogawabashi intersection, then left at the second traffic light, Mejirozaka-shita. Approximately 20 minutes from Ginza or 25 minutes from Tokyo Station. From Saitama Take the Higashi-Ikebukuro exit on Shuto Expressway Route 5 and turn left. Turn left at the end of the road, then right at the Gokokuji-nishi intersection. At the end of the road, turn left at the Mejirodai 2-chome intersection. Continue straight along Mejiro-dori. Note: Parking is expected to be busy on weekends and public holidays. We recommend using public transportation. 【Parking Information】 Capacity: 400 vehicles Rates: ¥500 per 30 minutes for stays under 2 hours; ¥400 per 30 minutes for stays of 2 hours or longer Note: The first 30 minutes after entry are free. Note: Overnight guests may park for ¥1,000 per night (valet parking costs an additional ¥1,000). Note: Wedding and banquet guests receive up to 4 hours of free parking. Note: Spend ¥3,000 or more at facilities within Hotel Chinzanso Tokyo for up to 3 hours of free parking, or ¥10,000 or more for up to 6 hours of free parking. ■From the Airport Limousine bus service is available from Narita International Airport.
Check-in 15:00～24:00 Check-out 12:00
There are the following facilities and features. Hot spring・Large public bath・Sauna・Indoor pool・Pet-friendly・Spa facility・Fitness・Room service
■By Train or Bus JR Yamanote Line: Mejiro Station Cross the pedestrian crossing in front of the ticket gates and take a Toei bus from either the “Mejiro Ekimae” stop on the left or the “Kawamura Gakuen Mae” stop on the right. (Bus ride: approximately 10 minutes) ●Toei Bus From “Mejiro Ekimae”: Take route Shiro 61 bound for Shinjuku West Exit and get off at “Hotel Chinzanso Tokyo Mae” (runs every 10–15 minutes). From “Kawamura Gakuen Mae”: Take route Shiro 61 bound for Shinjuku West Exit and get off at “Hotel Chinzanso Tokyo Mae,” or take route Shiro 61 bound for Hotel Chinzanso Tokyo and get off at the final stop. ●Taxi (estimated travel times and fares) From JR Mejiro Station: approximately 7 minutes / approximately ¥1,000 From JR Ikebukuro Station: approximately 12 minutes / approximately ¥1,500 From JR Iidabashi Station: approximately 15 minutes / approximately ¥1,500 From JR Tokyo Station: approximately 25 minutes / ¥2,500 From JR Shinjuku Station: approximately 30 minutes / approximately ¥3,000 Tokyo Metro Yurakucho Line: Edogawabashi Station Approximately 10 minutes on foot from Exit 1a of Edogawabashi Station ●Bunkyo Community Bus “B-guru” (runs approximately every 20 minutes daily) Bus ride: approximately 7 minutes / Fare: ¥100 Boarding point: Exit 3 of Edogawabashi Station Note: This service follows a one-way route. For your return journey, Gokokuji Station or Myogadani Station is more convenient. Tokyo Metro Fukutoshin Line: Zoshigaya Station Approximately 20 minutes on foot from Exit 3 ■By Car From Haneda or Ginza Take the Waseda exit on Shuto Expressway Route 5 and turn left. Turn left at the Edogawabashi intersection, then left at the second traffic light, Mejirozaka-shita. Approximately 20 minutes from Ginza or 25 minutes from Tokyo Station. From Saitama Take the Higashi-Ikebukuro exit on Shuto Expressway Route 5 and turn left. Turn left at the end of the road, then right at the Gokokuji-nishi intersection. At the end of the road, turn left at the Mejirodai 2-chome intersection. Continue straight along Mejiro-dori. Note: Parking is expected to be busy on weekends and public holidays. We recommend using public transportation. 【Parking Information】 Capacity: 400 vehicles Rates: ¥500 per 30 minutes for stays under 2 hours; ¥400 per 30 minutes for stays of 2 hours or longer Note: The first 30 minutes after entry are free. Note: Overnight guests may park for ¥1,000 per night (valet parking costs an additional ¥1,000). Note: Wedding and banquet guests receive up to 4 hours of free parking. Note: Spend ¥3,000 or more at facilities within Hotel Chinzanso Tokyo for up to 3 hours of free parking, or ¥10,000 or more for up to 6 hours of free parking. ■From the Airport Limousine bus service is available from Narita International Airport.
・Fee： Per night for guests ¥1,000 ・Parking Hours： From check-in date to check-out date ・Parking space： Length 5m Vehicle width 2.3m Vehicle height 2.2m ・Number of parking spaces： 400 cars ・Valet Service： Available ¥1,000 Valet parking incurs an additional parking fee. Please contact the hotel regarding bus parking. The dimensions listed above apply to the covered parking spaces. Uncovered parking is also available. Please contact the hotel if your vehicle exceeds these dimensions.
Connection is possible. ・Wi-Fi is available. ・Wired connection is available. For more details, please refer to the room and plan information.
Yes, there is.
Yes, there is. YU, THE SPA: Open 10:00–22:00 (last admission at 20:30)
・Usage fee（Guest）: Free ・Age restriction: Ages 13 and older Staying guests can use the facilities free of charge, 24 hours a day. A spa admission fee applies to use of the pool and hot spring baths. ・Rental clothing set: JPY 1,000 ・Drinks in the lounge: from JPY 1,050 ＊Consumption tax not included
[Important] Changes to Operating Hours and Services at Hotel Chinzanso Tokyo Changes to Accommodation Services ・Kabukimon Gate closed ・Reduced complimentary shuttle bus service ・Reduced restaurant operations ・Room service available only from 7:00 a.m. to 11:00 p.m. ・In-room minibar service suspended except in suites *Spa access may not be available for reservations that do not include spa access. (Entry restrictions also apply to guests with the 50% spa discount offered under the Diamond Member special plan.) *Further changes may occur. For details, please visit the official website or contact Accommodation Reservations.
