Guest Reviews & Impressions for Hotel Nikko Fukuoka - Page 4

(Fukuoka Prefecture/In Front of Hakata Station) [Total 360 Rooms]
Overall Score
4.59
Wonderful (140)
  • Rooms & Amenities
    4.63
  • Facility
    4.56
  • Hospitality & Service
    4.81
  • Meals
    4.62
  • Onsen & Bath
    4.31
  • Satisfaction
    4.64
  • 4.67
    @_@///

    Stay with a dinner show package

    I made a reservation at the hotel of the venue, thinking it would be convenient when traveling to Fukuoka to see the dinner show. The whole hotel has a somewhat aged feel, but the room was renovated and very clean and easy to use. It is also very close to Hakata Station, making the location convenient. The dinner show course meal was very delicious and I was very satisfied. However, the breakfast had some items that were a bit dry from sitting out, which was disappointing, so I deducted one star. The hotel promptly addressed the room trouble, showcasing the response of a first-class hotel. I will use it again when I go to the dinner show.

  • 1.80
    naoem

    Glass stains

    This was my first time using a hotel for a two-night stay during my trip to Fukuoka. The room itself felt quite aged. I didn't notice it during check-in, but when I filled the bathtub, I was slightly bothered by the smell of the bathroom curtain, so I requested a replacement while I was out on the morning of the second night. Since it was a two-night stay, the room was cleaned while I was out during the day. I used the glasses and teacups on the first day, and the used items were taken away and replaced with new glasses. When I tried to use the glasses and teacups again at night, there were stains left from where I had put my mouth, which was very unpleasant. It seems they just lightly rinsed the used items and put them back instead of replacing them... I was surprised. The staff's response was polite and good, but unfortunately, I will not be returning.

  • 5.00
    愛美レボリューション

    Stays with a baby

    It was a very wonderful Hotel, friendly to babies and barrier-free. When we were having trouble finding a place to have dinner, the concierge kindly assisted us. Thanks to them, our family was able to have dinner. We will surely never forget the taste of the motsunabe we had that day. There was a 7-Eleven and a Starbucks nearby. The location was excellent. In the middle of the night, when our child spit up a little milk and wet their pajamas, we were in a panic, but they provided us with a replacement pajama. The help with sterilizing the baby bottle was also appreciated. With a stroller, it's just a short ride on two elevators to the subway. (It's so close that it doesn't even feel like a transfer, more like a direct connection.) Traveling with a baby, we were really grateful.

  • 4.17
    あおいそらとしろいくも

    Thank you for your patronage.

    The Hotel itself is old, but it is very well maintained and I was able to spend my time comfortably. The staff were pleasant and very nice. I asked the Hotel laundry to wash my clothes, but my husband's pants were not done well, and the sweater I requested for dry cleaning (it was a cotton sweater, but there was no water wash option) had a bad smell, which was troublesome. I had planned to wear that sweater home, but it was too smelly, so I wore something else I had and washed the sweater again at home. The smell of other items I requested for water wash was fine, so I don't know if it's the dry cleaning solution or the machine, but I think it should be improved, so I deducted one star from my satisfaction rating. The next time I visit Hakata, I would like to use this place for its convenient location, as long as I don't use the cleaning service.

  • 4.67
    conchruya

    It was comfortable.

    I felt like I received high-quality service for the first time in a while. I have disappointing memories of the service at Okinawa Alivila, but here, from the welcoming words and demeanor, I felt elegance and quality, and I was able to spend my time very comfortably. I was also pleased that amenities were provided in the Room. I only had breakfast, but the croissants were delicious! My family even asked for seconds. The omelet made on the iron plate was beautiful, and the children were delighted. The Room was spacious enough to relax. I didn't feel much of an old feeling, perhaps because it was cleaned meticulously. It is also very convenient as it is close to the station. I would like to choose Nikko again when I go to Fukuoka.

  • 4.83
    meeeee.

    Thank you very much!

    I have stayed several times and stayed for four consecutive nights this time as well. Thank you for upgrading my room as I am a Diamond member. I was grateful for accommodating my requests during my stay. I am always impressed by the hospitality of all the staff. I will stay again when I visit Fukuoka.

  • 3.00
    George太郎

    A former luxury hotel

    The building is old, and the bathroom is like that of a business hotel (a bit more spacious). It is not worth the cost. The staff are well-trained and provided pleasant service.

  • 4.67
    しゅんしゅんゆうちゃん

    I was able to stay with peace of mind.

    The atmosphere of hospitality and service is truly wonderful. You can stay with peace of mind. The cleaning is also perfect.

  • 5.00
    kimidorin

    First short stay experience.

    I used the short stay for the first time during a business trip, checking in at 8:00 PM and out at 8:00 AM. The Room was a twin with a sofa, almost too spacious for one person. I checked in before my second party and checked out at 7:30 AM, leaving my luggage with the staff. This allowed me to enjoy breakfast at a café I had wanted to visit, which was very satisfying! When I returned to pick up my luggage, the staff kindly offered me cold water saying, "It's hot today," which made me really happy as it truly was hot. I hope to stay here again on my next business trip. Thank you so much!

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