Yokohama Bay Sheraton Hotel & Towers

Name: Yokohama Bay Sheraton Hotel & Towers
Address: 〒220-8501 Kanagawa Prefecture, 1-3-23 Kitasaiwai, Nishi Ward, Yokohama City,, 1-3-23 Kitasaiwai, Nishi Ward, Yokohama City, Kanagawa Prefecture, 220-8501, Japan
Telephone: +81-45-411-1111
Price range: 2 people for ¥32,730-
Rating: 4.55

Kanagawa Prefecture／Yokohama Station West Exit

Directly connected to Yokohama Station West Exit. Enjoy a comfortable stay with refined hospitality.

Located in front of Yokohama Station, Yokohama Bay Sheraton Hotel & Towers is a comfortable Hotel that offers a quiet, relaxing escape amid the vibrant city. On the upper-floor Sheraton Club Floor, unwind in the exclusive lounge while enjoying exceptional views. The Hotel also features seven restaurants and bars, including a top-floor sky lounge overlooking Yokohama Port. After a restful night on the “Sheraton Signature Sleep Experience” bed, be sure to enjoy the breakfast buffet featuring locally sourced ingredients and specialties originating in Kanagawa Prefecture.

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4.55 - Wonderful(47)

Refresh
It had been a while since I last enjoyed a Hotel vacation. The heat had been lingering and I was tired from work, but I was able to refresh and feel back to normal. I love the Japanese-style breakfast in the morning. Sorry for spilling the soy sauce. I’ll be back again. Everyone, please be careful of heatstroke even while you’re at work.
Alicenabi 7/28/2026
It was a truly wonderful Hotel.
I stayed here for a live show at Zepp Yokohama. The hospitality from the staff, the comfort of the Room, and the delicious breakfast—everything made for a truly satisfying night. After the show, I stopped by the bar and was captivated by the bartender’s skillful shaker work. She was lovely to talk with as well, making it a wonderful evening. I’d love to see her again. Thank you very much for your kind care.
友乃慶子 6/25/2026

Facilities and Services

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Spa facility
Fitness
Accessibility

Sauna / Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store. / Indoor pool / Room service

IN	15:00～29:00
OUT	12:00
Number of rooms	348 rooms
Pet	Not allowed
Your child	Permitted

Photo

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Let's energize Yokohama with enthusiastic support!

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Notice from the Accommodation

[Notice of Temporary Closure of the Indoor Pool at SHERATON FITNESS]
Due to repair work inside the pool, the indoor pool will be closed during the following period.
Closure period: October 1, 2026 (Thu) – October 3, 2026 (Sat)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to maintain a safe and comfortable Facility environment.

[Regarding Reservations for Children]
Children aged 12 and under stay free of charge when using Child Sharing Existing Bedding.
Please select “Infant (No meals / No bedding).”

For children aged 4–12 using Child Sharing Existing Bedding, if you book a meal-included Plan, only the child’s meal fee will be charged on-site.

Introduction of the Accommodation

Directly connected to Yokohama Station West Exit via the underground passage, Yokohama Bay Sheraton Hotel & Towers is just a 1-minute walk away. Located in the heart of the vibrant city, it offers a comfortable space where you can relax and unwind.

Experience the finest hospitality at the Sheraton Club Lounge

The Club Lounge, available to guests staying on the high-floor Club Level, offers panoramic views of Yokohama from 100 meters above ground and a spacious, seamless setting for a refined and relaxing stay. Enjoy a leisurely tea time while taking in views of Yokohama Port and the cityscape, and in the evening, savor a wide selection of drinks—including chilled draft beer—paired with an array of hors d’oeuvres.

Information on Club Lounge Access

●Hours: 6:30–22:00 ●Breakfast: 7:00–10:00 (Last order 9:30) 　(Breakfast on Jan 1, 2, and 3 is served exclusively in the Club Lounge.) ●Evening hors d’oeuvres: 17:00–21:15

Breakfast

Breakfast (example)

Our popular breakfast buffet, “Kanagawa Breakfast,” features a carefully curated menu showcasing high-quality local ingredients and regional specialties, including fresh vegetables from Miura, dried Japanese barracuda (hon-kamasu) caught near Sagami Bay, Shonan whitebait (shirasu), and steamed pork shumai from a renowned restaurant in Yokohama Chinatown. Hours: 7:00–10:00 (Last order 9:30) Price: Adults JPY 5,000 / Children (ages 4–12) JPY 2,500 *Tax and Service Fee included Menu: Breakfast buffet *Menu items may vary by day. *Breakfast reservations are not accepted. Please visit us directly. *During the New Year holiday period, hours, prices, and service style may differ from usual. Please contact us for details.

Anniversary Stay Plan to Celebrate Your Special Occasion

Celebrate an unforgettable anniversary at Yokohama Bay Sheraton Hotel & Towers. We offer Plans and options for a variety of occasions, including birthdays and proposals. Enjoy a special time just for the two of you with balloon decorations, in-room dining, and more.

Balloon Decorations & Cake: A Surprise Celebration Stay

Premium In-Room Breakfast

Afternoon Tea Set in Your Room

In-Room Dinner & Cake Anniversary Stay

Facilities and Equipment of Accommodation

The room
Restaurant
Facilities & Services

Notice from the Accommodation

[Notice of Temporary Closure of the Indoor Pool at Sheraton Fitness]
Dear Guests

Thank you very much for your continued patronage of SHERATON FITNESS (7th floor).

Due to repair work inside the pool, the pool will be closed during the following period.

Closure Period: Thursday, October 1, 2026 – Saturday, October 3, 2026

We sincerely apologize for any inconvenience this may cause and appreciate your kind understanding as we work to maintain a safe and comfortable Facility environment.

Normal operations are scheduled to resume on Sunday, October 4.

Thank you for your continued support.

Contact: Sheraton Fitness
045-411-1127 (10:00–18:00)
26th Floor: Sheraton Club Lounge Information
Dedicated staff are on-site to support a comfortable stay.

■ Hours 6:30–22:00
Soft drinks and snacks are available.
Outside of Evening Hors d’Oeuvres hours, you may visit anytime without a Reservation if seats are available.
Relax and unwind while enjoying views of Yokohama through the large windows.

■ Breakfast 7:00–10:00 (last entry 9:30)
Buffet style

■ Evening Hors d’Oeuvres 17:00–21:15 *Three seating times
(Alcohol is served during these hours.)
Your preferred time will be confirmed at check-in.

■ Guests staying on the Club Floor may use the fitness club free of charge.
・Training room: Open 24 hours
・Pool / Sauna / Locker room
　Weekdays 10:00–21:00
　Weekends & holidays 9:00–21:00

*Guests under 18 are not permitted to use the fitness club. However, guests aged 13 and over may use it when accompanied by someone aged 18 or older.
*Closed days: The last day of each month (except December).
*For children using Child Sharing Existing Bedding (ages 4–12), an additional fee of JPY 3,190 per person per night (tax and Service Fee included) will be charged as the Sheraton Club Lounge access fee.

Basic Information

Card information	VISA / MASTER / JCB / AMEX / DINERS
Pets	Not allowed
Breakfast	• Buffet breakfast “Kanagawa Breakfast” (2F “Compass”) JPY 5,000 Breakfast fee for children aged 4–12: JPY 2,500 (tax and Service Fee included) As of March 2026
Your child	You can stay. We offer baby cribs (for infants aged 0, free of charge, advance Reservation required) and bed guards (free of charge, advance Reservation required). As quantities are limited, please contact the Hotel in advance. With your consent, children aged 0–12 may stay as Child Sharing Existing Bedding.
Room service	Available for use Available during the following hours. Please scan the QR code in your Room to place your order. ・Breakfast Menu: 7:00–10:00 ・Grand Menu: 10:00–22:00 ・Late-Night Menu: 22:00–23:00 / 6:00–7:00
Common amenities	○ Shampoo · conditioner ○ Body soap · soap ○ Towel · Bath towel × Body towel · sponge ○ Toothbrush set ○ Comb · Brush ○ Shower cap ○ Hair dryer ○ Shaving × Shaving Gel/Foam × Bath additives × Yukata ○ Nightwear ○ Bathrobe ○ Slippers ○ facial cleanser ○ Toner ○ Lotion ○ Makeup remover ○ Cotton swab ○ Cotton × Clothing deodorizing spray ○ Refrigerator × Minibar ○ Electric kettle ○ Tea set (free) ○ Television ○ Safe ○ Scale × Trouser press × Free morning edition × Pay-per-view broadcast ○ Satellite broadcasting × Video on Demand × Radio × CD player × DVD player × Blu-ray player × Speakers for portable audio × In-room PCs and tablets
Facilities and Features	× Hot spring × Rooms with open-air baths available × Open-air bath × Free-flowing hot spring × Large public bath × Private bath ○ Sauna × Ganbanyoku (rock bathing) ○ Within a 5-minute walk from the station ○ Within a 5-minute walk to the convenience store. ○ Indoor pool × Outdoor pool × Pet-friendly ○ Spa facility ○ Fitness × Free shuttle service × Shuttle Service (Paid) ○ Room service × Room Service Available 24 Hours ○ Barrier-free × Childcare services
Indoor pool	Available period --- Business Hours 10:00~21:00 Final admission time 20:00 Fee（Guest） Paid ¥2,200 Fee（Non-guest） --- Children's pool None Age restriction Guests under 18 are not permitted to stay. If accompanied by a guest aged 18 or older, guests aged 13 and over may stay. Pool shape Rectangular Pool size Length 15m Width 6m Water depth 110cm ～ 110cm Fitness Club Hours Weekdays: 10:00–21:00 Weekends & Holidays: 9:00–21:00 * Guests under 18 are not permitted to use the facilities. Guests aged 13 and over may use the facilities only when accompanied by an adult aged 18 or over. * Closed on the last day of each month for maintenance. * The fee includes access to the gym, jacuzzi, and sauna.
Esthetic Massage	Available Takano Yuri Beauty Clinic (Yokohama Bay Sheraton Hotel & Towers Branch) Business Hours: Weekdays & Saturdays 10:00–20:00; Sundays & Public Holidays 10:00–18:00
Fitness gym	Business Hours 10:00~20:00 Final admission time -- Fee（Guest） Paid ¥2,200 Fee（Non-guest） --- Age restriction * Guests under 18 are not permitted to stay. * If accompanied by a guest aged 18 or older, guests aged 13 and above may stay. Hours of Operation Fitness Room: 24 hours Pool: Weekdays 10:00–21:00; Saturdays, Sundays, and public holidays 9:00–21:00 Staffed Hours: Weekdays 10:00–21:00; Saturdays, Sundays, and public holidays 9:00–21:00 Closed on the last day of each month for maintenance. The fee includes use of the fitness room, jacuzzi, and sauna.
Sauna	Available
Hot stone spa	None
Others	- Free high-speed internet access (including Wi‑Fi) available in all rooms *Up to 100 Mbps - All rooms feature a washlet toilet and a humidifying air purifier - Sheraton Signature Sleep Experience beds in all rooms - For on-site payment, electronic money (iD, Suica, Rakuten Edy, etc.) and QR/code payments (Rakuten Pay, d Barai, au PAY, etc.) are accepted
About Hygiene Measures	Yokohama Bay Sheraton: “New Normal Service” Information At our Hotel, we place the health and safety of our guests and associates first, and have introduced our New Normal Service to adapt to a new era and evolving values. With hospitality aligned with the latest hygiene standards, we promise to welcome you with our very best smiles.

Reviews

Overall Score

4.55

Wonderful (47)

Rooms & Amenities
4.53
Facility
4.64
Hospitality & Service
4.55
Meals
4.39
Onsen & Bath
4.57
Satisfaction
4.60

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kanagawa Prefecture1-3-23 Kitasaiwai, Nishi Ward, Yokohama City
TEL：+81-45-411-1111

■By Train
- 1-minute walk from Yokohama Station West Exit.
- From Shin-Yokohama Station: 11 minutes to Yokohama Station via the Yokohama Municipal Subway.
- From Minatomirai Station: approx. 5 minutes to Yokohama Station via the Minatomirai Line.
- From Tokyo Station: approx. 30 minutes to Yokohama Station via the JR Tokaido Line.
- From Shibuya Station: approx. 32 minutes to Yokohama Station via the Tokyu Toyoko Line.

■By Car
- From the Shuto Expressway (Yokohane Line / Bayshore Route): about 3 minutes from the Yokohama Station West Exit Ramp via Kanagawa JCT.
- From the Tomei Expressway: about 3 minutes from the Yokohama Station West Exit Ramp via Yokohama-Machida IC and Ishikawacho JCT.
- From the Yokohama-Yokosuka Road: about 3 minutes from the Yokohama Station West Exit Ramp via Ishikawacho JCT and Kanagawa JCT.
- From Daisan Keihin / Yokohama Shindo: about 10 minutes from Mitsuzawa Exit via Hodogaya IC.

■From Airports
- From Haneda Airport: approx. 35 minutes to YCAT (Yokohama City Air Terminal, East Exit of Yokohama Station).
A 7-minute walk from YCAT to the Hotel.
- From Narita Airport: 87 minutes to Yokohama Station by Narita Express, or approx. 85 minutes to YCAT by airport limousine bus. A 7-minute walk from YCAT to the Hotel.

Parking Information
Fee Parking fee per night for guests ¥1,900 Parking time From check-in to check-out (a specified fee will be added every 30 minutes thereafter). Parking space Overall length 5.6 m Vehicle width 2 m Vehicle height 2.1 m Number of parking spaces 230 cars available Indoor & Mechanical Valet service Unavailable If you exceed the preferential guest rate (JPY 1,900/day), the additional charges are as follows. Please note that parking spaces are limited. - All days: JPY 440/30 minutes * Parking entry and exit is available from 6:00 AM to 2:00 AM the following day.

Pickup and drop-off information
Unavailable

Frequently Asked Questions

What are the check-in and check-out times?
Check-in 15:00～29:00 Check-out 12:00
What kind of facilities and features are available?
There are the following facilities and features. Sauna・Within a 5-minute walk from the station・Within a 5-minute walk to the convenience store.・Indoor pool・Spa facility・Fitness・Room service・Barrier-free
I would like to know the access information.
■By Train - 1-minute walk from Yokohama Station West Exit. - From Shin-Yokohama Station: 11 minutes to Yokohama Station via the Yokohama Municipal Subway. - From Minatomirai Station: approx. 5 minutes to Yokohama Station via the Minatomirai Line. - From Tokyo Station: approx. 30 minutes to Yokohama Station via the JR Tokaido Line. - From Shibuya Station: approx. 32 minutes to Yokohama Station via the Tokyu Toyoko Line. ■By Car - From the Shuto Expressway (Yokohane Line / Bayshore Route): about 3 minutes from the Yokohama Station West Exit Ramp via Kanagawa JCT. - From the Tomei Expressway: about 3 minutes from the Yokohama Station West Exit Ramp via Yokohama-Machida IC and Ishikawacho JCT. - From the Yokohama-Yokosuka Road: about 3 minutes from the Yokohama Station West Exit Ramp via Ishikawacho JCT and Kanagawa JCT. - From Daisan Keihin / Yokohama Shindo: about 10 minutes from Mitsuzawa Exit via Hodogaya IC. ■From Airports - From Haneda Airport: approx. 35 minutes to YCAT (Yokohama City Air Terminal, East Exit of Yokohama Station). A 7-minute walk from YCAT to the Hotel. - From Narita Airport: 87 minutes to Yokohama Station by Narita Express, or approx. 85 minutes to YCAT by airport limousine bus. A 7-minute walk from YCAT to the Hotel.
Look at the map
Is parking available?
・Fee： Per night for guests ¥1,900 ・Parking Hours： From check-in to check-out (a specified fee will be added every 30 minutes thereafter). ・Parking space： Length 5.6m Vehicle width 2m Vehicle height 2.1m ・Number of parking spaces： 230 cars ・Valet Service： Unavailable If you exceed the preferential guest rate (JPY 1,900/day), the additional charges are as follows. Please note that parking spaces are limited. - All days: JPY 440/30 minutes * Parking entry and exit is available from 6:00 AM to 2:00 AM the following day.
Is there a sauna?
Yes, there is.
Do you have esthetic massages?
Yes, there is. Takano Yuri Beauty Clinic (Yokohama Bay Sheraton Hotel & Towers Branch) Business Hours: Weekdays & Saturdays 10:00–20:00; Sundays & Public Holidays 10:00–18:00
I would like to know more about fitness.
・Business Hours: 10:00～20:00 ・Usage fee（Guest）: Paid¥2,200 ・Age restriction: * Guests under 18 are not permitted to stay. * If accompanied by a guest aged 18 or older, guests aged 13 and above may stay. Hours of Operation Fitness Room: 24 hours Pool: Weekdays 10:00–21:00; Saturdays, Sundays, and public holidays 9:00–21:00 Staffed Hours: Weekdays 10:00–21:00; Saturdays, Sundays, and public holidays 9:00–21:00 *Closed on the last day of each month for maintenance. *The fee includes use of the fitness room, jacuzzi, and sauna.
What kind of hygiene management is being conducted?
Yokohama Bay Sheraton: “New Normal Service” Information At our Hotel, we place the health and safety of our guests and associates first, and have introduced our New Normal Service to adapt to a new era and evolving values. With hospitality aligned with the latest hygiene standards, we promise to welcome you with our very best smiles.