一休の日セール!旅館・リゾートスペシャル

亀の井ホテル 那智勝浦に泊まった方のクチコミ・感想

(和歌山県/南紀・勝浦温泉) [全102室]
総合得点
3.91
(154件)
  • 客室・アメニティ
    3.66
  • 施設・設備
    3.55
  • 接客・サービス
    4.10
  • お食事
    4.21
  • 温泉・お風呂
    4.11
  • 満足度
    3.84
4.17
Chen sam

My trip

This is my second time to visit Nakikatsuura, and my chosen of Kaminoi hotel are due to its convenient location and beautiful window view. It was very disappointed when I first checked in the room, fortunately, the manager was able to agree to upgrade my room with extra $6000, so I could enjoy my stay at Kaminoi hotel during my 2 night stays. BTW, the dinner were delicious.

  • 客室・アメニティ4
  • 施設・設備4
  • 接客・サービス3
  • お食事5
  • 温泉・お風呂5
  • 満足度4
  • 2025/9/19~
  • 2名 1室
  • 和室8畳
  • 夕朝食付

施設からの返信

Thank you very much for choosing Kamenoi Hotel Nachikatsuura again on your second visit to the area. We are glad to hear that you enjoyed our convenient location and ocean view. At the same time, we sincerely apologize that the first room you checked into did not meet your expectations. We are relieved to know that the room upgrade allowed you to enjoy a more comfortable stay during your two nights with us. We are also delighted that you found the dinner delicious. Your kind words will be shared with our kitchen and service staff. We appreciate your feedback, and we will continue working to provide a consistently pleasant experience from the moment of arrival. We hope to have the pleasure of welcoming you again on your next visit to Nachikatsuura. Kamenoi Hotel Nachikatsuura Front Desk

亀の井ホテル 那智勝浦のすべてのクチコミを見る