Since we stayed two nights, we requested Room cleaning during our stay, and the bed-making was done extremely neatly—it felt truly wonderful. The dining area was very hygienic, clean, and comfortable. It was also nice that staff regularly came to our table to clear finished

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

The post-bath ice candy service reminded me of Dormy Inn and was delightful. At Velbois restaurant, both taste and service were above standard—the doneness of the sea bream poêlé was excellent. It was nostalgic to see Mr. Sa (once called "the strongest contractor" at Hakone High

I also fully enjoyed FUJIYA French at its finest, including veal sweetbreads with mushrooms in a puff pastry case, double consommé soup, Rossini-style Japanese beef tenderloin, and Crêpes Suzette. My son enjoyed both the outdoor pool unique to this season and the indoor pool, whi

It's an irresistible point for sauna enthusiasts. After bathing, we could relax in the relaxation space and fully enjoy a healing time. The room was spacious with a calm atmosphere, making it very comfortable. There was plenty of room even when spreading out luggage, allowing us

As expected from a "Welcome Baby" accommodation, amenities, kids' room, and cutlery were well-prepared. The room and large public bath were spacious, which made our grandchild very happy. The staff treated us exceptionally well. Being a long-established large Onsen hotel, we were

We soaked in the Onsen, enjoyed a delicious dinner in a spacious dining area, and the next morning relaxed again in a massage chair while watching the beautiful sunrise. This is our favorite Accommodation as a couple in our 70s. We will visit again to unwind. Thank you very muc

The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, which made us feel very comfortable.

I made a reservation looking forward to the semi-open-air bath room. I was impressed with the wonderful ceramic bath! I took a bath many times from check-in to check-out. It was great to be able to bathe as much as I wanted whenever I wanted. The bathroom was private, but I was s

Stayed for one night in early April. It was my first visit. The hotel had a clean and elegant atmosphere with a refined entrance. The room featured a natural wood design with black steel accents, creating a stylish interior. It was spacious, clean, and left nothing to be desired.

With a spacious walk-in closet, washroom, and bathroom, it feels simple, clean, and relaxing. Of course, the Onsen is also wonderful. - The French course dinner and wine selection in the dining room were absolutely delicious and satisfying. This Hotel is always my choice when

They said they thoroughly enjoyed the stunning postcard-like view of Lake Ashi and Mount Fuji from their Lake View Room. They also appreciated the pleasant walks around the Hotel and shared many delightful stories about their experience. Next time, I would love to visit with my f

In the lounge, the light snacks changed depending on the time of day, which was fun. I also appreciated the all-you-can-drink sparkling wine at dinner! The food was creative and delicious, and the staff were very attentive. Overall, it was a great-value Accommodation and I was ve

- The rooftop open-air bath with a spectacular view, the large public bath, sauna, cold bath, and changing room... everything was sparkling clean and impressive. Hotel Kowakien (Kowakien) reopened after 5 years... I was surprised and almost moved to tears by such a wonderful

The female staff providing service were excellent here as well. As for the Onsen, we would have liked an open-air bath. My wife seemed very satisfied too, and it became a memorable wedding anniversary. We are grateful to Verde no Mori. We will definitely stay again. Thank you to

The hotel near Gora station offers great value for money and time, with meals included and hot springs available. After taking a bath, your skin will feel smooth. The meals have a variety of dishes, and I enjoyed the croissants and ice cream. The staff are kind and maintain a com

During my stay, I was impressed by the staff's wonderful smiles and excellent service. The facility, room, bath, and dining area were all impeccably clean with no concerns at all. I also enjoyed relaxing in the lounge and footbath, making it an incredibly comfortable stay. I woul

From the attentive staff to the exquisite meals and relaxing Onsen open-air bath, everything was exceptional. Thank you so much for such a wonderful experience! If we have another opportunity to visit your establishment in the future, we look forward to staying again. Wishing eve

When choosing an Accommodation, if a newly renovated one is on my list, I can’t help but go—I’m instantly intrigued. The Accommodation we stayed at this time, nehako, ranked among the very best. Dinner featured delicate creative dishes that reminded me of Kyoto, and for the ma

The attentive yet unobtrusive service was comfortable; foreign staff members were friendly, while Japanese staff provided exceptional hospitality. I appreciated being driven to a nearby bus stop on my way back—it was very helpful. This trip made me reflect on cherishing mysel