The staff's smiles and exceptional service reflected the heartwarming hospitality of the Hotel. From welcome drinks, Onsen manju, lobby concerts, kimono-clad staff, foot baths, to ice cream vending machines—every thoughtful touch created an extraordinary experience. Surrounded by

We repeatedly enjoyed the Onsen in the room and relaxed on the sofa and daybed, relieving our daily fatigue. Since my friend is pregnant, the staff were very considerate and attentive. Although there was no specific maternity plan available, they kindly accommodated dietary res

The spacious terrace and the open feeling from Gin's Room were incredibly refreshing. Soaking in the open-air bath on the terrace while admiring the scenery, enjoying delicious in-room dining, and chatting with kind young staff members made for an exceptionally luxurious and re

We had planned a quiet stay with almost no plans or sightseeing so our tired kids could rest, but we ended up truly relaxing—enjoying the free-flow lounge and spa treatments as a couple. The spa treatments were especially outstanding; they were so skillful that all of our fatigue

The meals were exceptional, with unforgettable beauty and taste that left a lasting impression. The hospitality of the staff during the meal was also outstanding and truly touching. The cake and photos prepared for us were so thoughtful that they filled our hearts with joy.

All staff members, including the room attendants, provided exceptional hospitality and service. The breakfast and dinner were satisfying in taste, presentation, and portion size. The private Onsen in our room was delightful with excellent water quality; we could relax and enjoy i

- Hospitality The level of hospitality here felt extraordinary compared to other ryokans. I deeply respect the hard work and dedication of all staff members. After checking out, we were kindly driven to Gora Station in a Mercedes-Benz car—thank you so much! I look forward to

The overall design sense of the facility is excellent. The open-air bath in the Room is spacious and offers a very pleasant view. The staff's hospitality is outstanding. The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinn

Since our Room had a private foot bath, we were able to relax and soothe our tired feet right away. They even had sparkling wine prepared for us—enjoying the foot bath while sipping wine was the best. The attentive service throughout made this an Accommodation I definitely want

- Both the facilities and guest rooms were spotless down to every detail, and we were soothed by the comfortable Onsen, lush greenery, and the gentle fragrance throughout the building—allowing us to forget our usual busy days. Thanks to your understated yet warm hospitality, it

We stayed here to celebrate our wedding anniversary. The Room and the in-room bath were very clean, and we were able to relax and enjoy a wonderful time. Both dinner and breakfast were delicious—everything we tried was amazing. All of the staff were kind, and they greeted us ever

Everything at Ginyu, including the onsen, meals, room, and customer service, is absolutely wonderful! What touched me the most this time was that I mentioned during the reservation that we were celebrating my parents' birthdays. On the day of our stay, during dessert at dinner,

With beautiful scenery, Onsen baths, excellent food, and attentive hospitality delivered with fresh sincerity as well as care, we were able to forget everyday fatigue and feel completely refreshed. It was a wonderful Accommodation where we would definitely like to stay again whe

The weather was perfect on the day I visited, and seeing the sparkling lake surface rippling in the wind was genuinely beautiful. I could simply gaze at it and enjoy a wonderfully luxurious time. They also prepared welcome fruit in my Room, which I enjoyed very much. Listening

Once again, the thoughtful care of the wonderful staff, the excellent meals, and the relaxing Onsen allowed me to refresh both body and mind. I was truly moved that my pillow preference from last time was prepared from the start this time. Thanks to the subtle attentiveness

Having an Onsen in the room available anytime was fantastic, but we also recommend trying the semi-open-air private bath! The amenities were incredibly well-stocked with items like hand cream, face masks, and BVLGARI products—truly exceptional. The chocolates given as a sou

According to my wife, the esthetician was highly skilled and provided a very satisfying experience. The open-air bath in our Room was spacious enough for two people, with perfect water temperature and excellent spring quality. Dinner was exceptional, featuring dishes that highli

Bookma made it a truly special time. Having them around is so reassuring! As for the bath, today's water was exceptionally milky! I understand it changes with seasons and weather, but today's bath was absolutely perfect—truly impressive as expected from a natural hot spring fl

I had a very pleasant and elegant stay. The public bath was clean and comfortable, and the open-air bath had a charming atmosphere that was truly relaxing. For dinner, I chose teppanyaki and enjoyed the delicious dishes with creative touches. The hairdryer in the room was a