Disappointed. The room is old and tired.
Thank you for staying at HOTEL MYSTAYS Ueno Iriyaguchi.
Please accept our apologies that we came short in meeting your expectations, despite the fact that you chose our hotel among many others for your stay.
Admittedly, this building was built a long time ago and the facilities are old. Although we have made renovations, some fixtures and amenities are difficult to refurbish.
It is our goal, however, to make every effort to maintain cleanliness and to inspect the fixtures and the amenities, so that our guests will be comfortable during their stay.
When you come to our area in the future, we hope you would consider our hotel for your stay again.
Sincerely, Keijiro Ito, Manager, HOTEL MYSTAYS Ueno Iriyaguchi