The room is not clean.
The bedsheet is all molded.
It made us very uncomfortable.
and we can hear every sound in other rooms in the hallway very clearly, also the sound from street.
the space is bigger than most hotels in Tokyo, but I will rather stay in other cleaner hotels.
施設からの返信Thank you for staying at The B TOKYO Roppongi this time. Also, thank you for your continued impression of your stay. Despite choosing our hotel from a number of hotels, we apologize for making you feel uncomfortable due to incomplete cleaning. We sincerely apologize. We have to be careful not only during cleaning but also after cleaning, but we deeply regret that there was such a deficiency. Since our mission is to strive to make our customers comfortable, we will promise to improve our cleaning and service sufficiently in the future. Thank you very much for your busy schedule and valuable opinions. We sincerely look forward to your visit.
the b roppongi